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Commvault Cloud vs IBM eDiscovery Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), Cloud Backup (4th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
IBM eDiscovery Manager
Ranking in eDiscovery
20th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 4.4%, up from 2.9% compared to the previous year. The mindshare of IBM eDiscovery Manager is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.4%
IBM eDiscovery Manager1.8%
Other93.8%
eDiscovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
IC
eDiscovery Manager at a financial services firm with 10,001+ employees
Stable with administrative aspects and an easy to navigate backend
The initial setup isn't exactly straightforward. It's a little complex. A company really should hire some experts that can navigate the implementation. Including testing, the deployment took about three hours. It's not a long or drawn-out process. Technically, you only need one person to handle the setup, however, it's advisable to at least have two people who are knowledgeable. In our case, we implemented it first in a separate environment and, once we saw everything was working as it should, then we sent it to production. There isn't much maintenance required. There's another application that handles that, however, we do have to monitor logs and the server where we put the searches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Commvault, we provided trusted environment to our customer and increased our incomes with new customers."
"If you really want to understand your data, audit your data, really manipulate your data, and save money through your data, then Commvault is the place to go."
"The ability to manage everything from a single pane of glass is another major advantage."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"Technical support is great."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"IntelliSnap and file system backups are valuable features."
"Creating and running queries on the solution is very good."
"Overall, it's a very powerful tool."
 

Cons

"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"This is not a very high standard product."
"The workflow has room for improvement."
"Our customers complain that this is a difficult product to manage."
"I have written a lot of different reviews about the product and every time I have mentioned the user interface is not user-friendly, e.g., the admin portal is not user-friendly."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"The initial setup is a bit complex."
"The solution needs to be more user-friendly when it comes to errors on the search."
 

Pricing and Cost Advice

"It is a bit more than other products, but when you consider the time savings, it is saving money."
"Everyone else offers the subscription-based model nowadays, while Commvault Complete Data Protection still has the traditional license model, where you must buy a set of licenses. You pay for one hundred licenses even if you only use fifty virtual machines, so the licensing model needs improvement."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"The solution is licensed based on the number of objects that we're going to back up, and that's a known quantity. As a result, we get predictable costs for our backup requirements."
"The price could always be lower."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
eDiscovery Manager
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Hansgrohe
Find out what your peers are saying about Microsoft, Google, Commvault and others in eDiscovery. Updated: April 2026.
892,487 professionals have used our research since 2012.