

AWS Elastic Disaster Recovery and VMware Live Recovery are two robust solutions competing in the business data protection category. VMware Live Recovery appears to have the upper hand due to its superior feature set, customization options, and integration capabilities.
Features: AWS Elastic Disaster Recovery provides seamless database replication and scalability, which are key benefits for cost-effective and reliable disaster recovery. It is highly regarded for its ease of use, stability, and AWS's pay-as-you-go pricing model. On the other hand, VMware Live Recovery offers automated DR workflows, non-disruptive recovery testing, and comprehensive integration with VMware and storage solutions, providing flexibility in recovery plan management and disaster recovery testing without production impact.
Room for Improvement: AWS Elastic Disaster Recovery could enhance its offering with increased automation, more extensive logging, and quicker replication startup processes. Cost is a concern, requiring better management of replicated data usage. VMware Live Recovery users suggest improvements in interface usability, support for diverse storage solutions, automation, and pricing flexibility, while complex setup and configuration processes need attention.
Ease of Deployment and Customer Service: AWS Elastic Disaster Recovery supports a range of environments from on-premises to public cloud, showcasing flexibility. Its customer service receives high ratings for its effective technical support. VMware Live Recovery primarily supports on-premises environments with some hybrid capabilities. While its customer support is praised for responsiveness, users express a need for a structured ticketing system.
Pricing and ROI: AWS Elastic Disaster Recovery's fair pricing and pay-as-you-go model deliver significant ROI through reduced downtime and hardware costs. Despite higher costs, VMware Live Recovery's pricing matches its high functionality, with flexible annual and perpetual licensing models posing challenges for smaller businesses. Both solutions enhance business resilience and recovery, offering considerable ROI justification.
However, with AWS Elastic Disaster Recovery Service being a native service, integration is seamless, highlighting the return on investment.
We no longer have to schedule employees on weekends since the system automatically triggers alerts, allowing engineers to respond as needed.
There are also fewer employees needed now because of the good structured planning for AWS Elastic Disaster Recovery, so fewer site reliability engineers are required.
In case of any issue, they are ready to provide support within the defined SLA timeline.
I would rate the customer support an eight, as it often takes a lot of time to engage and get a solution.
has definitely solved many issues we have faced
They are knowledgeable.
Our team has dedicated personnel for support who engage with the supporting teams.
The technical support from VMware is very good and operates based on a service level.
We can expand it to multiple data centers or different areas such as EMEA and APAC.
The scalability is quite good and we were able to scale this service to many of the services that our company uses.
It is very good and very reliable.
AWS is not difficult, but the cost associated with replicating data to another region can be significant.
AWS Elastic Disaster Recovery is stable.
For our test labs, dev labs, and production, it is very stable.
This would detail user activity directly in the ACL console for easier debugging and auditing.
It would be beneficial to get some insights when a disaster happens, including identification and probable solutions to ensure effective recovery.
Monitoring and health checks are important to continuously monitor the health of the ongoing replication using the AWS Elastic Disaster Recovery console or programmatically.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue.
There is definitely a scope of improvement, and for year-end licensing, they should definitely improve the cost.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
AWS Elastic Disaster Recovery supports a wide range of source environments, including VMware, Hyper-V, physical servers, and other cloud providers, making it versatile for different IT infrastructures.
AWS Elastic Disaster Recovery Service is a native service, integration is seamless.
The best features AWS Elastic Disaster Recovery offers are the insights and alerting, which inform developers or application developers about what's going on and how the system is running.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
The capability and the functionality of the features are very helpful for us.
| Product | Market Share (%) |
|---|---|
| VMware Live Recovery | 7.3% |
| AWS Elastic Disaster Recovery | 1.9% |
| Other | 90.8% |


| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 12 |
| Large Enterprise | 40 |
CloudEndure Disaster Recovery enables real-time replication and rapid recovery to enhance organizational resilience. Key features include block-level data replication, ease of use, cost-effectiveness, and automated recovery orchestration. Users benefit from increased efficiency, improved workflows, and enhanced data management, significantly improving organizational performance and business continuity.
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