For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
There is no ability to control the database itself, and it needs to be configured as active-active. Additionally, the price is not suitable for startup companies, which necessitates looking for alternative solutions. Currently, there are no AI tools in the version we use for our clients. AI capability has not been implemented yet, though it may not be necessary for such a tool. The runbook serves as the guide for DR processes. We have implemented an internal initiative using Microsoft Copilot's Page feature and Microsoft Loop. This allows for interactive updates to the runbook and AI verification of scripts. From our observation, there are no complete AI DR tools available. We are conducting a POC for Splunk AI Ops, called ITSI, but have not found any fully robotic features. For operations and DR, complete AI tools are still not available.
The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial.
The licenses need to be easier to quote. At the moment, it is complicated with all the changes. The pricing structure is pretty expensive, especially after the recent changes, and it's important for the cost to be justified based on the features used in production.
While there are no major drawbacks, some potential improvements could address complexities in implementing and maintaining SRM. The cost can be significant, and there's a resource overhead – meaning SRM consumes resources on both protected and recovery sites. Additionally, it has a lot of dependencies on VMware infrastructure, and testing can be complex. Testing often requires extensive approval at the organizational level. Finally, sufficient bandwidth is crucial, failover things are purely dependent on the bandwidth availability, so network limitations can impact performance.
When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient.
Unified Communications Consultant at a tech services company with 1,001-5,000 employees
Real User
Oct 25, 2021
VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage. In a future release, I would like to see new functionality or current feature enhancements.
Solutions Architect at a tech services company with 11-50 employees
Real User
Sep 9, 2021
They need to have their own cloud, however, unfortunately, since the solution has been acquired by VMware, I doubt that will be happening. It is impossible to acquire Datrium data nodes, unfortunately. It would be ideal if they added advanced analytics or AI to the solution.
The automation should be simplified or improved. Usually throughout the day, during peak periods, one or another task cannot be carried out. Moreover, if one wishes to move large data, the user's application response may be affected. So, it would be best if such tasks can be automated to allow such tasks to be undertaken not during peak periods. As a consequence, this would lessen the impact to the underlying resources. I would also like to see interoperability between various virtualization and cloud solutions. It would be nice to be able to move my VM from Windows or Hyper-V to VMware and from this to Citrix. The adding of these features would be awesome.
VMware Live Recovery offers seamless disaster recovery with automation, ease of use, and integration with VMware environments. It supports a wide array of storage vendors, ensuring business continuity with effective replication and recovery of VMs.VMware Live Recovery is recognized for its automation in disaster recovery, valuable integration with extensive VMware environments, and its ability to support a multitude of storage vendors. The platform provides features like re-protect, automated...
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
There is no ability to control the database itself, and it needs to be configured as active-active. Additionally, the price is not suitable for startup companies, which necessitates looking for alternative solutions. Currently, there are no AI tools in the version we use for our clients. AI capability has not been implemented yet, though it may not be necessary for such a tool. The runbook serves as the guide for DR processes. We have implemented an internal initiative using Microsoft Copilot's Page feature and Microsoft Loop. This allows for interactive updates to the runbook and AI verification of scripts. From our observation, there are no complete AI DR tools available. We are conducting a POC for Splunk AI Ops, called ITSI, but have not found any fully robotic features. For operations and DR, complete AI tools are still not available.
The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial.
The licenses need to be easier to quote. At the moment, it is complicated with all the changes. The pricing structure is pretty expensive, especially after the recent changes, and it's important for the cost to be justified based on the features used in production.
While there are no major drawbacks, some potential improvements could address complexities in implementing and maintaining SRM. The cost can be significant, and there's a resource overhead – meaning SRM consumes resources on both protected and recovery sites. Additionally, it has a lot of dependencies on VMware infrastructure, and testing can be complex. Testing often requires extensive approval at the organizational level. Finally, sufficient bandwidth is crucial, failover things are purely dependent on the bandwidth availability, so network limitations can impact performance.
It would be better if we could get more reporting features in VMware SRM.
VMware SRM needs to improve its pricing.
The infrastructure of the solution needs to be more software-based, and less dependent on hardware.
The improvements should be as per customer requirements.
When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient.
VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage. In a future release, I would like to see new functionality or current feature enhancements.
They need to have their own cloud, however, unfortunately, since the solution has been acquired by VMware, I doubt that will be happening. It is impossible to acquire Datrium data nodes, unfortunately. It would be ideal if they added advanced analytics or AI to the solution.
The automation should be simplified or improved. Usually throughout the day, during peak periods, one or another task cannot be carried out. Moreover, if one wishes to move large data, the user's application response may be affected. So, it would be best if such tasks can be automated to allow such tasks to be undertaken not during peak periods. As a consequence, this would lessen the impact to the underlying resources. I would also like to see interoperability between various virtualization and cloud solutions. It would be nice to be able to move my VM from Windows or Hyper-V to VMware and from this to Citrix. The adding of these features would be awesome.