

HPE Zerto Software and VMware Live Recovery compete in the data recovery sector. VMware Live Recovery appears stronger due to its advanced features and comprehensive integration within VMware environments.
Features: HPE Zerto Software offers continuous data protection, flexible disaster recovery, and easy-to-use data management tools. VMware Live Recovery integrates seamlessly with VMware environments, provides extensive recovery options, and features real-time replication.
Room for Improvement: HPE Zerto Software could enhance integration capabilities with other systems and improve deployment speed. It also lacks some advanced recovery features found in competitors. VMware Live Recovery could benefit from reduced pricing and less reliance on dedicated VMware environments, as well as improved support for non-VMware platforms.
Ease of Deployment and Customer Service: VMware Live Recovery offers streamlined deployment processes within VMware ecosystems and robust customer support. While HPE Zerto Software provides a straightforward deployment, it lacks the seamless integration found with VMware, though it does offer solid customer support.
Pricing and ROI: HPE Zerto Software is known for its cost-effective pricing, ensuring quick ROI through lower initial costs. VMware Live Recovery, while more expensive, offers substantial ROI due to its advanced capabilities and integration, making the higher upfront cost justifiable for many businesses.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
They are knowledgeable.
Our team has dedicated personnel for support who engage with the supporting teams.
The technical support from VMware is very good and operates based on a service level.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
For our test labs, dev labs, and production, it is very stable.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
The capability and the functionality of the features are very helpful for us.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 8.9% |
| VMware Live Recovery | 6.8% |
| Other | 84.3% |

| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 86 |
| Large Enterprise | 194 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 12 |
| Large Enterprise | 40 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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