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HPE Zerto Software vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
HPE Zerto Software enhances efficiency and reduces costs through improved disaster recovery, data protection, and minimal downtime.
Sentiment score
5.5
VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
 

Customer Service

Sentiment score
7.5
HPE Zerto Software's customer service is highly praised for responsiveness, with strong ratings reflecting overall user satisfaction.
Sentiment score
4.1
VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
They are knowledgeable.
IT Infrastructure Manager at TMLI
Our team has dedicated personnel for support who engage with the supporting teams.
Integration Architect at App In Snap (Pvt) Ltd
The technical support from VMware is very good and operates based on a service level.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
 

Scalability Issues

Sentiment score
7.5
HPE Zerto Software efficiently scales, integrates with cloud platforms, and manages workloads, despite licensing and bandwidth challenges.
Sentiment score
5.4
VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
 

Stability Issues

Sentiment score
8.0
HPE Zerto Software is highly stable, with minimal issues reported, effective performance, and responsive support, rated nine out of ten.
Sentiment score
8.5
VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
For our test labs, dev labs, and production, it is very stable.
Integration Architect at App In Snap (Pvt) Ltd
 

Room For Improvement

HPE Zerto users seek improved documentation, support, automation, integration, and pricing, with enhanced cloud services, backups, and reporting.
VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
It's important for the cost to be justified based on the features used in production.
Solution Architect at Lenovo
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
IT Infrastructure Manager at TMLI
They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue.
Integration Architect at App In Snap (Pvt) Ltd
 

Setup Cost

HPE Zerto Software offers flexible, transparent pricing with scalable licenses, valued for robust disaster recovery despite perceived high costs.
VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
IT Infrastructure Manager at TMLI
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Integration Architect at App In Snap (Pvt) Ltd
 

Valuable Features

HPE Zerto offers real-time backup, fast recovery, and seamless VMware integration, enhancing disaster recovery and minimizing downtime effectively.
The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
Integration Architect at App In Snap (Pvt) Ltd
The capability and the functionality of the features are very helpful for us.
IT Infrastructure Manager at TMLI
 

Categories and Ranking

HPE Zerto Software
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
343
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (1st), Cloud Backup (3rd)
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of December 2025, in the Disaster Recovery (DR) Software category, the mindshare of HPE Zerto Software is 8.9%, down from 10.0% compared to the previous year. The mindshare of VMware Live Recovery is 6.8%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
HPE Zerto Software8.9%
VMware Live Recovery6.8%
Other84.3%
Disaster Recovery (DR) Software
 

Featured Reviews

DR
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
An all-in-one and cost-efficient solution that does what it promises
Zerto is very easy to use. Installation is about half an hour, and then it starts protecting the data and VMs. It is not very cumbersome. The UI is built very well. It is fairly self-explanatory. To be able to stand up a product you have never seen in half an hour and get it functioning and protecting speaks to how good the UI and workflow are. Zerto has near-synchronous replication. As a change is made on site A, it gets copied across the network to site B. We are five or six seconds behind production. If I have a heavily used system and I use traditional backups, I could be anywhere from 5 minutes to 23 hours behind. With Zerto, I am single-digit seconds behind. That works well for us. Our disaster recovery test, which used to span an entire week, now takes two days. We used to recover our servers in the first two or three days with a backup product and then test for two days before tearing it all down. Now, we spend half a day on new servers and ensuring things work with networking, etc. We test the next day, and we are done in two days. Across the entire company, we are able to save significant man-hours by shortening the test from a week to two days. We are now doing smaller tests once a month and larger tests once a year. Zerto has reduced our DR testing time by 60% to 70%. We are also able to do more disaster recovery testing. Previously, we were doing it once a year, whereas now, we are doing smaller tests once a month and our large tests once a year. In recovery point objectives, we are single-digit seconds behind. In terms of RTOs, I can recover 350 VMs in 30 minutes. It takes less than several seconds to restore a single VM. From days to 30 minutes for 350 compared to 100 VMs is an incredible time-saving in terms of RTOs and RPOs for us.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
report
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879,259 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Answers from the Community

AD
Works at PrimaryIO
Jan 2, 2025
Jan 2, 2025
Zerto = VM near-synchronous replication (RPO in seconds), Multi-site and Multi-Cloud, Migration-only licensing available, Options for Backup-like long-term retention of VM snapshots, Application-centric DR workflows, Super easy to set up and run DR workflows, RTOs usually = mins, Built-in real-time ransomware detection, Options for HPE integrated Cyber Recovery Vault SRM = Asynchronous VM rep...
See 2 answers
Msc Schober - PeerSpot reviewer
Senior Enterprise Architect at Mondess IT-Architects & Consultancy GmbH
May 22, 2023
Hi Abhishek, That's a great question. In Europe/Austria most of the companies run Veeam - so do we. There a lot of advantages if you use Veeam as it's designed. Also, Zerto (more for Data migration) we use - but not for Backup. VM SRM is good for 1:n replication if you already use VMWare. There is a good comparison: https://community.veeam.com/vu... It's on the website from Veeam but still good. Cheers,  Martin
JH
Storage Solutions Architect at Hewlett Packard Enterprise
Jan 2, 2025
Zerto = VM near-synchronous replication (RPO in seconds), Multi-site and Multi-Cloud, Migration-only licensing available, Options for Backup-like long-term retention of VM snapshots, Application-centric DR workflows, Super easy to set up and run DR workflows, RTOs usually = mins, Built-in real-time ransomware detection, Options for HPE integrated Cyber Recovery Vault SRM = Asynchronous VM replication, relies on Storage platform snapshots and replication, RPOs will vary depending on storage platform. RTOs usually = hours depending on the size and complexity of the environment, VMware to VMware only, Comprehensive DR workflows for recovery, complicated to setup and run. Veeam = Many options for VM and VM data protection. Options for VM replication or VM backup with backup replication for DR. Can support Multi-Site and Multi-Cloud, Extensive backup and archive options for long-term retention, Ransomware detection by scanning backups, RPO – hours or days depending on backup and replication scheduled. Simple setup, DR recovery workflows are more manual than Zerto or SRM unless you leverage a 33rd party automation solution, RTOs usually = hours or days depending on dataset sizes and environment complexity.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise86
Large Enterprise194
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
 

Also Known As

Zerto Virtual Replication
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about HPE Zerto Software vs. VMware Live Recovery and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.