Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Devolutions Remote Desktop Manager comparison

Citrix and Devolutions are both solutions in the Remote Access category. Citrix is ranked #4 with an average rating of 8.6, while Devolutions is ranked #13 with an average rating of 10.0. Citrix holds a 4.0% mindshare in VUS, compared to Devolutions’s 1.4% mindshare. Additionally, 92% of Citrix users are willing to recommend the solution, compared to 100% of Devolutions users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

Citrix DaaS and Devolutions Remote Desktop Manager are both popular solutions for virtual desktop and remote access management. Devolutions Remote Desktop Manager stands out due to its comprehensive feature set according to user reviews, despite users appreciating the broader capabilities and support of Citrix DaaS.

Features: Users highlight Citrix DaaS for its seamless integration with other Citrix products and robust virtual desktop infrastructure. Devolutions Remote Desktop Manager is praised for its extensive remote access capabilities, broad device support, and ease of use. The primary difference lies in Citrix's focus on VDI and integration versus Devolutions' diverse remote access tools.

Room for Improvement: User reviews for Citrix DaaS often cite complexity and high cost as areas for improvement. For Devolutions Remote Desktop Manager, users mention the need for more advanced customization and reporting capabilities. Citrix's users are looking for simplified management and pricing, while Devolutions' users seek greater flexibility and detailed analytics.

Ease of Deployment and Customer Service: Citrix DaaS is noted for a complex deployment model but offers strong ongoing support. Devolutions Remote Desktop Manager users report an easier setup process with sufficient customer service, albeit not as robust as Citrix's offerings. The key difference is Devolutions' straightforward deployment compared to Citrix's comprehensive support framework.

Pricing and ROI: Citrix DaaS users often find the initial setup cost high but feel it delivers solid ROI through comprehensive features. Devolutions Remote Desktop Manager is considered more affordable upfront, with users appreciating its value for money and the tangible ROI through its extensive remote desktop functionalities. The distinction is Citrix's higher cost balanced by feature robustness versus Devolutions' cost-efficiency and practical ROI.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager Report (Updated: September 2025).

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of November 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, up from 9.4% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.0%, down from 5.8% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.6%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	4.0%
Devolutions Remote Desktop Manager	1.4%
Other	85.0%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Mohd Abdul Aziz Shah Sulaiman

Endpoint & Digital Workplace Management at Telekom Malaysia

High security has ensured safe access that's very lightweight

The security layer is very high because I cannot copy-paste outside of the VDI. Screenshots are not possible, as everything will appear black. Within the VDI, users are focused on their specific tasks. It is a lightweight application that incorporates multi-factor authentication. It allows contact centers to work from home, using the VDI for application access while ensuring the person accessing the machine is the one doing the work. The security layer is robust, preventing copy-pasting outside the VDI or screenshotting.

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StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"Microsoft Intune scales very effectively with our growing needs."

"It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users."

"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."

"Microsoft Intune is unique in providing management for all operating systems, including macOS, Linux, Android, and iOS."

"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."

"It is user-friendly, and the performance is also good. It is a convenient product"

"Intune's most valuable features are the device, compliance, and configuration policies."

More Microsoft Intune pros

"With this product, everyone can have a similar kind of desktop environment."

"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."

"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."

"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."

"The most valuable feature of the solution is that it supports team clients."

"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."

"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."

"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"Initial setup was very straightforward."

"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."

"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."

"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."

"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."

"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."

"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."

"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."

More Devolutions Remote Desktop Manager pros

Cons

"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."

"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."

"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."

"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."

"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."

"Microsoft Intune needs to improve the initial login process."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."

More Microsoft Intune cons

"Citrix should consolidate the multiple tools currently required into a single platform."

"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."

"It would be great if they included VPN features and improved connectivity."

"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."

"I heard that Citrix found some loopholes in the product, and they have yet to be covered up."

"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."

"For us, pricing is the most important feature to improve."

"The user profiles could use some improvement."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."

"If there was a way to streamline the process, it would make it nice."

"Security roles could be improved, especially by enabling renaming of a role."

"Sometimes when updating, the install window is on top of the prompt to close the application."

"The console is a little bit clunky."

"The filing system of connections is a little clunky, but is completely functional."

"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."

More Devolutions Remote Desktop Manager cons

Pricing and Cost Advice

"It is not expensive."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

"This cost is approximately $30 USD per user per month."

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

More Microsoft Intune pricing and cost advice

"We have more than a million seats under management so we get the best price."

"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."

"If one is a high price and ten is a low price, I rate the tool's price a three."

"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."

"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."

"The licenses are affordable, but the support is a bit expensive, though worth the value."

"It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."

"It is a bit costly, but enterprise class features come with a cost."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"Setup costs for most people is negligible."

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

21%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	21
Large Enterprise	68

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

See all answers

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

See all answers

What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

See all answers

What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

See all answers

What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

See all answers

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Compared 29% of the time

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Compared 17% of the time

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VNC Connect vs Devolutions Remote Desktop Manager

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Product Reports

Buyer's Guide

Microsoft Intune

October 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

November 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Buyer's Guide

Devolutions Remote Desktop Manager

November 2025

Devolutions Remote Desktop Manager report

Download Devolutions Remote Desktop Manager product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

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Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

Devolutions

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.

RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.

Centralized connection and credential management

Integration with multiple VPNs, SSH, and remote access protocols

Secure password management

Audit and logging features to ensure compliance

Role-based access control for enhanced security

Cross-platform

Devolutions

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager

September 2025

Free Report: Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager

Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager and other solutions. Updated: September 2025.

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