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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Devolutions Remote Desktop Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
4th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
127
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
Devolutions Remote Desktop ...
Ranking in Remote Access
13th
Average Rating
9.8
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.1%, down from 6.3% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.7%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)4.1%
Devolutions Remote Desktop Manager1.3%
Other84.9%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Grant Waddell - PeerSpot reviewer
User-friendly and easily accessible, but cost could be made cheaper
We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.
StephenWatson - PeerSpot reviewer
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The thing I appreciate most about Microsoft Intune is that the management of the devices was very simplified."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"What I appreciate most about Microsoft Intune is that we can manage multiple devices simultaneously in a single frame of time, and I can manage everything remotely from anywhere."
"First of all, the integration with the rest of Microsoft's products is a major win."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"The installation and maintenance are good.​"
"It has the best remote working features."
"The ease of access and the confidentiality and security that it provides is what we like best."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"From my perspective, the most valuable feature is the manageability."
"The service dash and Workspace Environment Manager service are good features."
"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"Setup and installation was simple."
"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"The remote connection across platforms is great."
 

Cons

"More integration with monitoring tools is needed."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"I would like Intune to natively support easier report generation. This improvement would enable less experienced staff to run reports more efficiently without relying on additional tools or functions."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The speed and connectivity of Citrix DaaS could be improved."
"The product should expand its capabilities for integrating with other environments."
"The ITSM adapters need to be enhanced."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Performance could be better if there was a low latency improvement."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"The console is a little bit clunky."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"The filing system of connections is a little clunky, but is completely functional."
"Security roles could be improved, especially by enabling renaming of a role."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"Maybe some clipboard functions could be added along with integration of different software."
"On complex setups, I actually needed to reach out to support to get it working correctly."
 

Pricing and Cost Advice

"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"Intune is included in the Microsoft 365 licensing package that we have."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"It is expensive. The cost depends on the license that we choose."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"The price is very reasonable."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."
"The solution is affordable."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"We have more than a million seats under management so we get the best price."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"You have to do some hard work in order to get the suitable licenses."
"Setup costs for most people is negligible."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
Computer Software Company
15%
Educational Organization
8%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise21
Large Enterprise68
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Devolutions Remote Desktop Manager and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.