ShareFile vs Zoho Sign comparison

ShareFile and Zoho are both solutions in the eSignature (Electronic Signature) category. ShareFile is ranked #4 with an average rating of 10.0, while Zoho is ranked #10. Additionally, 90% of ShareFile users are willing to recommend the solution, compared to 80% of Zoho users who would recommend it.

ShareFile

Read 11 ShareFile reviews

2,650 Views
159 Comparison Views

90% willing to recommend

Zoho Sign

Read 5 Zoho Sign reviews

261 Views
258 Comparison Views

80% willing to recommend

ShareFile

Zoho Sign

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Zoho Sign and ShareFile compete in the digital signature and file-sharing domain. Zoho Sign is preferred for affordability and customer support, while ShareFile is noted for its robust features.

Features: Zoho Sign provides seamless automation, integration with Zoho apps, and a simple signing process. ShareFile offers secure file sharing, storage options, and comprehensive editing capabilities.

Room for Improvement: Zoho Sign could improve by offering advanced file management features, better offline capabilities, and enhanced security options. ShareFile may need to simplify its user interface, reduce deployment complexity, and lower its pricing structure for smaller businesses.

Ease of Deployment and Customer Service: Zoho Sign's deployment is straightforward, supported by strong customer service. ShareFile's deployment is more complex due to advanced features, yet it provides a responsive support system.

Pricing and ROI: Zoho Sign is cost-effective with a quick ROI due to low entry costs. ShareFile requires a larger investment, which could lead to a longer ROI period, but justifies the cost with extensive functionality.

To learn more, read our detailed ShareFile vs. Zoho Sign Report (Updated: July 2025).

Buyer's Guide

ShareFile vs. Zoho Sign

July 2025

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Helped 861,481 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ShareFile

Ranking in eSignature (Electronic Signature)

4th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (6th), Cloud Data Exchange Services (3rd)

Zoho Sign

Ranking in eSignature (Electronic Signature)

10th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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MohamedShaheen

Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture

Provides good integration and invoice facilities

I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"Easy to manage and fully secure."

"The solution is scalable."

"It's user-friendly for end users."

"This provides us with a secure way of sending tax returns without having to use passwords."

"Citrix has a very good file auditing features and security features."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"It is a scalable solution."

"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."

"I like that there is a hierarchy in sending the documentation."

"The most valuable features of Zoho Sign are its integration and invoice facilities."

"It works very well, and its pricing is also good."

Cons

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"There are sometimes scalability issues after updates."

"My only issue with this solution is the cost, which should be improved."

"Everything they have should be integrated into one item."

"The user interface is not very intuitive."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"They should integrate the solution with more email services."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."

"The solution limits the number of contracts one can sign."

"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."

"Zoho Sign has to be made more user friendly."

"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."

Pricing and Cost Advice

"You have to work hard in order to get the suitable licenses."

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"Citrix has a very good file auditing features and security features."

"The solution's price is reasonable."

"Overall, I feel the solution's pricing is good."

"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."

"It's significantly cheaper than DocuSign."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Legal Firm

10%

Financial Services Firm

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

SharePoint vs ShareFile

Compared 24% of the time

Box vs ShareFile

Compared 17% of the time

Microsoft OneDrive vs ShareFile

Compared 14% of the time

Egnyte vs ShareFile

Compared 11% of the time

Dropbox vs ShareFile

Compared 10% of the time

More ShareFile Competitors

DocuSign vs Zoho Sign

Compared 37% of the time

SignNow vs Zoho Sign

Compared 33% of the time

EasySend vs Zoho Sign

Compared 30% of the time

More Zoho Sign Competitors

Product Reports

Buyer's Guide

ShareFile

June 2025

Download ShareFile product report

Buyer's Guide

eSignature (Electronic Signature)

July 2025

Download Zoho Sign product report

Also Known As

Citrix RightSignature, Citrix ShareFile

No data available

Overview

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

ShareFile

Zoho Sign is a highly-rated electronic signature software that provides a variety of features and integrations. Its user-friendly interface, advanced security measures, customizable templates and workflows, mobile app, and excellent customer support make it an efficient and reliable solution for businesses.

Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device.

Zoho

Sample Customers

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville

Buyer's Guide

ShareFile vs. Zoho Sign

July 2025

Free Report: ShareFile vs. Zoho Sign

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