We performed a comparison between DocuSign and Zoho Sign based on real PeerSpot user reviews.
Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of DocuSign is its ability to save time."
"You can customize how you want to use the solution."
"Very convenient, saves dealing with hard copies of documents."
"This speeds up the sign-off process."
"The solution is reasonably priced."
"We can structure the signature."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"It is a scalable solution."
"I like that there is a hierarchy in sending the documentation."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"It works very well, and its pricing is also good."
"I could always use better security around the solution."
"It should automatically be datestamped beside the signature."
"We'd like to have some integration with some of our IT services."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"I would like for this solution to send me a copy of the signed document automatically."
"The support is not accessible sometimes to African businesses."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
"The solution limits the number of contracts one can sign."
"Zoho Sign has to be made more user friendly."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
DocuSign is ranked 1st in eSignature (Electronic Signature) with 11 reviews while Zoho Sign is ranked 4th in eSignature (Electronic Signature) with 5 reviews. DocuSign is rated 8.6, while Zoho Sign is rated 8.2. The top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". On the other hand, the top reviewer of Zoho Sign writes "A solution that is fairly easy to use owing to its good UI and support provided to its users". DocuSign is most compared with OpenText Core Signature, Box Sign, Adobe Sign, Conga Sign and OneSpan Sign, whereas Zoho Sign is most compared with Adobe Sign. See our DocuSign vs. Zoho Sign report.
See our list of best eSignature (Electronic Signature) vendors.
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