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DocuSign vs Zoho Sign comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Ranking in eSignature (Electronic Signature)
1st
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoho Sign
Ranking in eSignature (Electronic Signature)
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 29.1%, down from 30.6% compared to the previous year. The mindshare of Zoho Sign is 2.6%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Oladele Olawusi - PeerSpot reviewer
Provides excellent features and workflows and can be deployed quickly
I like the workflow. It enables us to configure the envelope and send it to multiple people for signatures. We can structure the signature. The users can sign the document in a particular order or all at the same time The support is not accessible sometimes to African businesses. I have been…
MohamedShaheen - PeerSpot reviewer
Provides good integration and invoice facilities
I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of DocuSign is its ability to save time."
"This speeds up the sign-off process."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"DocuSign is easy to use. I also like the document tracking features."
"The solution is reasonably priced."
"We can structure the signature."
"You can customize how you want to use the solution."
"The solution is stable."
"It works very well, and its pricing is also good."
"I like that there is a hierarchy in sending the documentation."
"It is a scalable solution."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
 

Cons

"We'd like to have some integration with some of our IT services."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"DocuSign's mobile application could be better. It has some compatibility issues."
"It should automatically be datestamped beside the signature."
"I would like for this solution to send me a copy of the signed document automatically."
"The support is not accessible sometimes to African businesses."
"I could always use better security around the solution."
"There are sometimes delays in user communication."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
"Zoho Sign has to be made more user friendly."
"The solution limits the number of contracts one can sign."
 

Pricing and Cost Advice

"The tool is expensive."
"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."
"It's significantly cheaper than DocuSign."
"The solution's price is reasonable."
"Overall, I feel the solution's pricing is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
Ask a question
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Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
No data available
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
Find out what your peers are saying about DocuSign vs. Zoho Sign and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.