Cisco Provider Connectivity Assurance vs eG Enterprise comparison

Cisco and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. Cisco is ranked #43 with an average rating of 8.0, while eg Innovations is ranked #45 with an average rating of 8.0. Cisco holds a 0.7% mindshare in APM, compared to eg Innovations’s 0.6% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

2,574 Views
1,107 Comparison Views

100% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

2,067 Views
971 Comparison Views

95% willing to recommend

Cisco Provider Connectivity...

eG Enterprise

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Executive SummaryUpdated on Dec 28, 2025

eG Enterprise and Accedian Skylight are prominent network performance monitoring solutions. eG Enterprise has the upper hand for ease of deployment and customer service, while Accedian Skylight is noted for its advanced features and robust performance.

Features: Users value eG Enterprise for its comprehensive monitoring tools, real-time analytics, and intuitive reporting. Accedian Skylight is praised for its detailed performance metrics, scalability, and high accuracy in data collection.

Room for Improvement: Users suggest that eG Enterprise could enhance its scalability and provide more integration options. Accedian Skylight needs streamlined configuration processes and extensive customer support resources.

Ease of Deployment and Customer Service: eG Enterprise is noted for its straightforward deployment and responsive customer service, providing comprehensive support during setup. Accedian Skylight faces criticism for its complex deployment process.

Pricing and ROI: eG Enterprise is seen as cost-effective with favorable ROI. Accedian Skylight, although more expensive, delivers significant ROI due to its robust features.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. eG Enterprise Report (Updated: December 2025).

Buyer's Guide

Cisco Provider Connectivity Assurance vs. eG Enterprise

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Ranking in Network Monitoring Software

43rd

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

45th

Ranking in Network Monitoring Software

59th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (43rd)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.7%, up from 0.3% compared to the previous year. The mindshare of eG Enterprise is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Cisco Provider Connectivity Assurance	0.7%
eG Enterprise	0.6%
Other	98.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

Read full review

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

"One valuable feature we have is real-time monitoring for connection issues."

"The performance of Accedian Skylight is better than other vendors."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

More Cisco Provider Connectivity Assurance pros

"Enormous capability to monitor Citrix environments."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"It gives good insight into inside of what's going on with Exchange."

"Its ability to monitor failures and to restart a Windows service when it fails."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"The product is simple to use."

More eG Enterprise pros

Cons

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"This solution is expensive compared to some others."

"The Accedian Skylight user interface still has room for improvement."

"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."

"Human resource costs can be high when dealing with connection issues."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

More Cisco Provider Connectivity Assurance cons

"Back-end configuration is not easy to implement."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

"The integration must be improved."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"Dashboards are difficult to create, and not so useful."

"The UI looks a little dated and could do with a refresh."

More eG Enterprise cons

Pricing and Cost Advice

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"It provides value and the cost is not huge."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"Pricing is a little bit expensive."

"The pricing is cheaper than other competing products, which is better for our budgets."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"We understand there's a significant cost difference, but have yet to investigate fully."

More Cisco Provider Connectivity Assurance pricing and cost advice

"It is not expensive."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"eG Enterprise is much cheaper than the other products it competes with."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"The product is very cheap."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

14%

Government

12%

Financial Services Firm

10%

Retailer

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

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Compared 16% of the time

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 7% of the time

Zabbix vs Cisco Provider Connectivity Assurance

Compared 7% of the time

LiveNX vs Cisco Provider Connectivity Assurance

Compared 6% of the time

NETSCOUT nGeniusONE vs Cisco Provider Connectivity Assurance

Compared 5% of the time

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PRTG Network Monitor vs eG Enterprise

Compared 10% of the time

WhatsUp Gold vs eG Enterprise

Compared 8% of the time

ControlUp vs eG Enterprise

Compared 8% of the time

SolarWinds NPM vs eG Enterprise

Compared 8% of the time

Nagios XI vs eG Enterprise

Compared 6% of the time

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Product Reports

Buyer's Guide

Cisco Provider Connectivity Assurance

January 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Buyer's Guide

eG Enterprise

January 2026

Download eG Enterprise product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

No data available

Overview

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Cisco Provider Connectivity Assurance vs. eG Enterprise

December 2025

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