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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
IT Manager - Resp.Department at Parvalorem
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its most valuable feature is its flexibility."
"Support is very responsive."
"The automation is a valuable feature, it's interesting."
"The management feature is the solution's most valuable aspect."
"Cisco HyperFlex HX has improved the way our organization functions on the storage side by having one big storage space for hosting VMs. We do not have to provision other ones. That's a positive aspect of it."
"The most valuable feature of Cisco HyperFlex HX is that it is self-contained."
"It is very scalable. It is also easy to scan."
"The compression and deduplication are very high. Therefore, we can use the size of the product more efficiently than other storage solutions."
"NetApp HCI is used for enterprise-scale hybrid cloud infrastructure and we are using the standard version."
"Our goal with NetApp HCI is to have no single point of failure."
"The scalability is great, because it can scale independently."
"When it comes to DevOps, HCI has saved our organization time and money, especially with the number of resources that we have cut down."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"The initial setup was straightforward; it was easy and fast to deploy, and NetApp Cloud Manager made getting up and running with Cloud ONTAP amazing, easy to use, simple, and it basically did everything."
"The solution integrates well with all the other applications that we use on our environment."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
 

Cons

"If we compare it with VMware, the VMware product is basically very open, and it can be easily integrated with any platform. VMware product is also available on the cloud and is not an appliance-based product, whereas Cisco HyperFlex is an appliance-based product. Companies that want to use HCI as a platform or as a service would prefer something without an appliance. A SaaS-based product is better for a customer who is using the cloud and has multiple resources, workflows, and devices on the cloud and wants to go for a hyper-converged solution. This is where improvement is needed. In addition to an appliance-based product, Cisco should provide a SaaS-based product. Its price should be lower. Cisco needs to work on the pricing model for this product. Its price is a big road blocker when competing against Nutanix and VMware, which are its main competitors."
"It would have been nice if the product provided some cloud integrations."
"Their technical support is very bad. We had an issue where instead of an engineer we got a PDF "doctor" that didn't know anything about our problem which was very frustrating."
"Managing this solution is complex and should be improved."
"Cisco has to continue improve the management tools to provide a better command line interface with more functions. That would be better for administration."
"You cannot just apply the VSXi updates. You are dependent on Cisco HyperFlex for metric services, analytics, and everything else. I don't like that dependency."
"The problem is that we always have to keep an eye out for new releases to make sure that the version we're running is up-to-date."
"It was really painful, and we couldn't sort out the reason."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"The price should be lowered. It's a little expensive."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"It is easy to install now, but could potentially be even simpler."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"The setup was a bit challenging because it's a fairly new product and I think some of the stuff is not quite well baked yet."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
 

Pricing and Cost Advice

"We negotiated with Cisco and we got some price benefit from that."
"HyperFlex is relatively expensive, but you get good value for money."
"The price is a bit high. It could be better, but the product is worth the cost."
"Cisco HyperFlex HX-Series is expensive. It's a standard license, and we pay for it yearly. I think we pay about 700."
"We have a yearly license."
"There is no additional licensing cost other than the cost for each part."
"The price is a bit too high."
"HyperFlex is a little pricey."
"The price of the solution is okay but could improve."
"The licensing fees are renewed annually."
"Its price is comparable to the competitors in the market."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"All the licenses are included when you buy the program."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
15%
Marketing Services Firm
9%
Educational Organization
7%
Construction Company
23%
Financial Services Firm
10%
Marketing Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise17
Large Enterprise57
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, Nutanix, Broadcom and others in HCI. Updated: July 2026.
909,563 professionals have used our research since 2012.