Cherwell Service Management vs Stat for Oracle E-Business Suite comparison

Ivanti and Quest Software are both solutions in the IT Service Management (ITSM) category. Ivanti is ranked #28, while Quest Software is ranked #19 with an average rating of 8.5. Ivanti holds a 1.1% mindshare in ISM, compared to Quest Software’s 0.3% mindshare. Additionally, 80% of Ivanti users are willing to recommend the solution, compared to 100% of Quest Software users who would recommend it.

Cherwell Service Management

Read 6 Cherwell Service Management reviews

454 Views
386 Comparison Views

80% willing to recommend

Stat for Oracle E-Business ...

Read 2 Stat for Oracle E-Business Suite reviews

160 Views
160 Comparison Views

100% willing to recommend

Cherwell Service Management

Stat for Oracle E-Business ...

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Executive SummaryUpdated on Aug 19, 2025

Cherwell Service Management and Stat for Oracle E-Business Suite are both in the service management and enterprise application optimization category. While Cherwell has strengths in flexibility and customizability, Stat has a stronger appeal due to its integration strengths with Oracle E-Business Suite.

Features: Cherwell provides extensive workflow automation, seamless third-party integrations, and high-level customization. Stat offers specialized features for Oracle application updates, effective patch management, and comprehensive compliance tracking.

Ease of Deployment and Customer Service: Cherwell offers both cloud and on-premises deployment options with responsive customer service. Stat is tightly integrated with Oracle platforms, ensuring smooth implementation and support focused on Oracle suite-related challenges.

Pricing and ROI: Cherwell offers a transparent pricing model with cost-efficient deployment, delivering clear ROI through versatile IT service management. Stat's setup costs are higher due to its specialized features, but ROI comes from improved Oracle application performance. This targeted investment typically justifies initial expenses for organizations deeply embedded in Oracle environments.

To learn more, read our detailed Cherwell Service Management vs. Stat for Oracle E-Business Suite Report (Updated: July 2025).

Buyer's Guide

Cherwell Service Management vs. Stat for Oracle E-Business Suite

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cherwell Service Management

Ranking in IT Service Management (ITSM)

28th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Help Desk Software (28th)

Stat for Oracle E-Business ...

Ranking in IT Service Management (ITSM)

19th

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the IT Service Management (ITSM) category, the mindshare of Cherwell Service Management is 1.1%, up from 0.6% compared to the previous year. The mindshare of Stat for Oracle E-Business Suite is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Service Management (ITSM)

Featured Reviews

Thobile Moeketsi

Senior Manager at Sasria SOC Ltd.

Having everything in one location has significantly improved our efficiency and reporting

We need to be on VPN in order to set up and access the solution, and that has created some challenges. Even though it uses our Windows login, we still have to be on VPN. The product should be able to log tickets directly from system to system. We haven't got there yet and I'm not sure it's possible but it would determine the product's capability to integrate with other systems.

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Mohammed Ghonaim

Senior Oracle Application Consultants at Saudi Telecom Company

An user-friendly solution that enables business users to extract data in various formats

The user-friendly solution enables business users to extract data in various formats independently. Additionally, it controls access, allowing for data masking of sensitive information within Oracle. These features contribute positively to the user experience, especially from the perspective of…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its integration features, orchestration features, and discovery tools are the most valuable. It is also pretty stable, and it can be as scalable as you want."

"The most valuable features are problem management and change management."

"All our activities are carried out in the one place."

"Clear processes with transparent responsibilities led to more efficiencies within the teams."

"The dashboard is very useful to get a quick overview of current tasks."

"The dashboard and the reporting functionality are the solution's most valuable features."

"The user-friendly solution enables business users to extract data in various formats independently. Additionally, it controls access, allowing for data masking of sensitive information within Oracle. These features contribute positively to the user experience, especially from the perspective of business users."

"The solution's technical support is very responsive."

Cons

"Access is only available if we're on VPN."

"Areas for improvement would be the service catalog and customer catalog, which is not very user-friendly. The shopping cart experience is also terrible - you submit and go straight to the cart, you can't continue shopping or see your overall cost."

"The stability, specifically in the on-premises deployment model, could be improved."

"Application service mapping, GRC, SecOps, and things like that need improvement."

"The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger."

"I recommend enhancing the user interface to make the product more user-friendly for business users. Identifying queries that apply to Oracle technical assessments would be beneficial, particularly for Oracle E-Business Suite (EBS) or other specific ready-made packages."

Pricing and Cost Advice

"For an ITIL user, the cost is probably about 50 bucks a month."

"The tool is cheap, but monthly subscriptions are a bit high."

"I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Energy/Utilities Company

14%

Manufacturing Company

11%

Legal Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Quest Stat for Oracle E-Business Suite?

The solution's technical support is very responsive.

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What is your experience regarding pricing and costs for Quest Stat for Oracle E-Business Suite?

I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high.

See all answers

What needs improvement with Quest Stat for Oracle E-Business Suite?

The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger.

See all answers

Comparisons

ServiceNow vs Cherwell Service Management

Compared 65% of the time

BMC Helix ITSM vs Cherwell Service Management

Compared 25% of the time

Ivanti Neurons for ITSM vs Cherwell Service Management

Compared 10% of the time

More Cherwell Service Management Competitors

No data available

Product Reports

Buyer's Guide

IT Service Management (ITSM)

August 2025

Download Cherwell Service Management product report

Buyer's Guide

IT Service Management (ITSM)

August 2025

Download Stat for Oracle E-Business Suite product report

Overview

Cherwell Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration and customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy ITSM solutions. Cherwell's codeless design architecture means you can add new functionality without modifying a single line of code, integrate easily with third party applications, and upgrade without fear of breaking what you've built.

Ivanti

Stat for Oracle E-Business Suite offers comprehensive tools for effective management and optimization, enhancing ERP operations and ensuring streamlined processes for enterprises seeking robust solutions.

Stat for Oracle E-Business Suite provides a robust framework for managing change and configuration in ERP systems, designed to increase efficiency and reduce downtime. Its advanced features cater to businesses aiming for seamless integration and enhanced performance, facilitating smooth transitions and upgrades within ERP infrastructures.

What are the valuable features of Stat for Oracle E-Business Suite?

Change Management: Streamlines the tracking and implementation of changes to reduce errors.
Version Control: Manages multiple versions of configurations for better tracking.
Reporting: Offers detailed analytics for informed decision-making.
Audit Capabilities: Ensures compliance through comprehensive audit trails.
Deployment Automation: Accelerates the rollout of new configurations across the ERP landscape.

What benefits can users expect when using Stat for Oracle E-Business Suite?

Increased Efficiency: Minimizes manual intervention with automated processes.
Reduced Downtime: Offers reliable features that ensure continuity during upgrades.
Risk Mitigation: Provides strategies and features to minimize potential negative impacts.
Cost Savings: Automates tasks, reducing the need for extensive manual labor.

Stat for Oracle E-Business Suite is implemented in industries such as finance, manufacturing, and healthcare, supporting complex system configurations and change management needs. Its flexibility and extensive feature set enable organizations to optimize workflows and achieve operational excellence.

Quest Software

Sample Customers

Ausenco, Highlights for Children, B/E Aerospace

Information Not Available

Buyer's Guide

Cherwell Service Management vs. Stat for Oracle E-Business Suite

July 2025

Free Report: Cherwell Service Management vs. Stat for Oracle E-Business Suite

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