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Checkmarx One vs ServiceNow Security Operations comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
5
Ranking in other categories
Vulnerability Management (18th), Continuous Threat Exposure Management (CTEM) (2nd)
Checkmarx One
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
71
Ranking in other categories
Application Security Tools (3rd), Static Application Security Testing (SAST) (3rd), Vulnerability Management (24th), Static Code Analysis (3rd), API Security (5th), DevSecOps (4th), Risk-Based Vulnerability Management (9th)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Security Incident Response (2nd), Security Orchestration Automation and Response (SOAR) (6th), Risk-Based Vulnerability Management (10th)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Syed Hasan - PeerSpot reviewer
Partner experiences excellent technical support and seamless initial setup
In my opinion, if we are able to extract or show the report, and because everything is going towards agent tech and GenAI, it would be beneficial if it could get integrated with our code base and do the fix automatically. It could suggest how the code base is written and automatically populate the source code with three different solution options to choose from. This would be really helpful.
KishoreKumar4 - PeerSpot reviewer
A low-cost and open-source tool for incident and change management
If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Zafran is an excellent tool."
"The most valuable feature for me is the Jenkins Plugin."
"The process of remediating software security vulnerabilities can now be performed (ongoing) as portions of the application are being built in advance of being compiled."
"The most valuable features are the easy to understand interface, and it 's very user-friendly."
"Most valuable features include: ease of use, dashboard. interface and the ability to report."
"Checkmarx offers many valuable features, including Static Application Security Testing (SAST), Software Composition Analysis (SCA), Infrastructure as Code (IAC), Supply Chain Security, and API Security."
"It is a stable product."
"The best thing about Checkmarx is the amount of vulnerabilities that it can find compared to other free tools."
"The main benefit to using this solution is that we find vulnerabilities in our software before the development cycle is complete."
"It has helped optimize security costs by consolidating multiple tools into one platform."
"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."
"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user."
"​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"The ease of use is great."
"My favorite feature is the application vulnerability scanner."
"It's stable."
 

Cons

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"I would like to see the DAST solution in the future."
"Some were valid and some were not applicable for us based on the scenario."
"They should make it more container-friendly and optimized for the CI pipeline. They should make it a little less heavy. Right now, it requires a SQL database, and the way the tool works is that it has an engine and then it has an analysis database in which it stores the information. So, it is pretty heavy from that perspective because you have to have a full SQL Server. They're working on something called Checkmarx Light, which is a slim-down version. They haven't released it yet, but that's what we need. There should be something a little more slimmed down that can just run the analysis and output the results in a format that's readable as opposed to having a full, really big, and thick deployment with a full database server."
"The product can be improved by continuing to expand the application languages and frameworks that can be scanned for vulnerabilities. This includes expanded coverage for mobile applications as well as open-source development tools."
"It would be really helpful if the level of confidence was included, with respect to identified issues."
"Checkmarx could improve by reducing the price."
"One area for improvement in Checkmarx is pricing, as it's more expensive than other products."
"Checkmarx reports many false positives that we need to manually segregate and mark “Not exploitable”."
"There is room for improvement in terms of developer support and documentation."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
"​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​"
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."
"It's very slow. When you click a button or update a field, it takes forever to actually react."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
 

Pricing and Cost Advice

Information not available
"We have purchased an annual license to use this solution. The price is reasonable."
"The tool's pricing is fine."
"We got a special offer for a 30% reduction for three years, after our first year. I think for a real source-code scanning tool, you have to add a lot of money for Open Source Analysis, and AppSec Coach (160 Euro per user per year)."
"The pricing is competitive and provides a lower TCO (total cost of ownership) for achieving application security."
"This solution is expensive. The customized package allows you to buy additional users at any time."
"It's relatively expensive."
"The average deal size was usually anywhere between $120K to $175K on an annual basis, which could be divided across 12 months."
"I would rate the solution’s pricing an eight out of ten. The tool’s pricing is higher than others and it is for the license alone."
"The product is more expensive than other solutions."
"This product is a good value for the money."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"It is an expensive product."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
21%
Computer Software Company
14%
Manufacturing Company
10%
Government
6%
Financial Services Firm
19%
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
The current pricing of Zafran Security is fair overall. They were good to work with to accommodate our organization w...
What needs improvement with Zafran Security?
The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvement...
What is your primary use case for Zafran Security?
Zafran Security is helping reduce the amount of critical vulnerabilities in our environments that require prompt reme...
What alternatives are there for Fortify WebInspect and Fortify SCA?
I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as ...
What do you like most about Checkmarx?
Compared to the solutions we used previously, Checkmarx has reduced our workload by almost 75%.
What is your experience regarding pricing and costs for Checkmarx?
The pricing is relatively expensive due to the product's quality and performance, but it is worth it.
What do you like most about ServiceNow Security Operations?
The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
What is your experience regarding pricing and costs for ServiceNow Security Operations?
The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.
What needs improvement with ServiceNow Security Operations?
In terms of improvements, there are several things that could enhance ServiceNow Security Operations in the future, e...
 

Overview

 

Sample Customers

Information Not Available
YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Find out what your peers are saying about Checkmarx One vs. ServiceNow Security Operations and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.