Checkmarx One vs ServiceNow Security Operations comparison

Checkmarx and ServiceNow are both solutions in the Risk-Based Vulnerability Management category. Checkmarx is ranked #10 with an average rating of 8.3, while ServiceNow is ranked #9 with an average rating of 8.1. Additionally, 87% of Checkmarx users are willing to recommend the solution, compared to 95% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Nov 6, 2024

Checkmarx One and ServiceNow Security Operations compete in the security software category. Checkmarx One seems to have the upper hand with its robust vulnerability detection capabilities and flexibility in deployment options.

Features: Checkmarx One identifies vulnerabilities in both precompiled and compiled code, integrates seamlessly with major repositories, and allows for custom rule creation and SAST scanning without compilation, showcasing powerful language support and effective issue resolution guidance for developers. ServiceNow Security Operations excels in security incident management with strong workflow and inventory management, offering seamless integration with ITSM, ITOM, and SecOps.

Room for Improvement: Checkmarx One could reduce false positives, expand language support, and improve integration with third-party tools and dynamic testing capabilities. ServiceNow Security Operations could enhance intuitive customization, decrease dependency on IT knowledge, and better promote its security features in the marketplace.

Ease of Deployment and Customer Service: Checkmarx One offers flexibility across private cloud and on-premises settings, addressing diverse deployment needs with positively rated technical support, though faster response times are desired. ServiceNow Security Operations, primarily cloud-based, simplifies management but may not address all on-premises requirements, with praised knowledgeable support teams facilitating smooth implementation.

Pricing and ROI: Checkmarx One presents a higher cost structure, potentially justified by comprehensive security features and savings from vulnerability prevention. ServiceNow Security Operations is competitively priced for enterprise-level solutions, often bundled with ITSM capabilities, with suite pricing varying based on user count and feature needs. Both solutions offer ROI through streamlined processes and effective security risk mitigation.

To learn more, read our detailed Checkmarx One vs. ServiceNow Security Operations Report (Updated: September 2025).

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zafran Security

Featured Reviews

Israel Cavazos Landini

Associate Director IT Security Operations at a pharma/biotech company with 10,001+ employees

Weekly insights and risk analysis facilitate informed security decisions

I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

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Syed Hasan

Specialist Leader at Deloitte

Partner experiences excellent technical support and seamless initial setup

In my opinion, if we are able to extract or show the report, and because everything is going towards agent tech and GenAI, it would be beneficial if it could get integrated with our code base and do the fix automatically. It could suggest how the code base is written and automatically populate the source code with three different solution options to choose from. This would be really helpful.

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Abhinay Sharma

ServiceNow Developer at Bangmetric services pvt ltd

Experience seamless integration and effective incident response with a little room for improvement in setup time

Integration is crucial in ServiceNow Security Operations because everything must be integrated to obtain data. Without integration, the solution is not as beneficial as expected. In SecOps, real-time data is essential to avoid discrepancies between real-time events and ServiceNow data. Multiple tools integrate with ServiceNow Security Operations, with Qualys being one of them. ServiceNow Security Operations collects data from various sources and presents it in a single, respectable format for assessment and action. The main benefit is not having to access separate tools for different data. It provides a unified user experience where all work and fixes can be managed from one location.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Zafran has become an indispensable tool in our cybersecurity arsenal."

"We are able to see the real risk of a vulnerability on our environment with our security tools."

"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."

"We saw benefits from Zafran Security almost immediately after deploying it."

"Zafran is an excellent tool."

"The user interface is excellent. It's very user friendly."

"Checkmarx pinpoints the vulnerability in the code and also presents the flow of malicious input across the application."

"Our static operation security has been able to identify more security issues since implementing this solution."

"The most valuable features of Checkmarx are the Best Fix Location and the Payments option because you can save a lot of time trying to mitigate the configuration. Using these tools can save you a lot of time."

"The most valuable feature is the application tracking reporting."

"From my point of view, it is the best product on the market."

"I have seen a return on investment from Checkmarx One."

"The most valuable features of Checkmarx are the SCA module and the code-checking module. Additionally, the solutions are explanatory and helpful."

More Checkmarx One pros

"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."

"The "follow" feature is really good. If the user is not responding, there's an option to "follow". Just click on the button, and it will automatically trigger an email to the end user."

"Reduces time to closure and closure metrics for vulnerabilities."

"The product's most valuable features include the no-code capability for workflows and flow design, which makes it user-friendly, and the ability to perform advanced configurations."

"It's stable."

"The solution is stable."

"My favorite feature is the application vulnerability scanner."

"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."

More ServiceNow Security Operations pros

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."

"We are trying to find out if there is a way to identify the run-time null values. I am analyzing different tools to check if there is any tool that supports run-time null value identification, but I don't think any of the tools in the market currently supports this feature. It would be helpful if Checkmarx can identify and throw an exception for a null value at the run time. It would make things a lot easier if there is a way for Checkmarx to identify nullable fields or hard-coded values in the code. The accessibility for customized Checkmarx rules is currently limited and should be improved. In addition, it would be great if Checkmarx can do static code and dynamic code validation. It does a lot of security-related scanning, and it should also do static code and dynamic code validation. Currently, for security-related validation, we are using Checkmarx, and for static code and dynamic code validation, we are using some other tools. We are spending money on different tools. We can pay a little extra money and use Checkmarx for everything."

"It would be really helpful if the level of confidence was included, with respect to identified issues."

"We can run only one project at a time."

"The plugins for the development environment have room for improvements such as for Android Studio and X code."

"Implementing a blackout time for any user or teams: Needs improvement."

"In terms of dashboarding, the solution could provide a little more flexibility in terms of creating more dashboards. It has some of its own dashboards that come out of the box. However, if I have to implement my own dashboards that are aligned to my organization's requirements, that dashboarding feature has limited capability right now."

"Meta data is always needed."

"They can support the remaining languages that are currently not supported. They can also create a different model that can identify zero-day attacks. They can work on different patterns to identify and detect zero-day vulnerability attacks."

More Checkmarx One cons

"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."

"It doesn't interact with things very well."

"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."

"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."

"The product is called SecOps, but it is not security operations in terms of SIEM solutions."

"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."

"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."

"Visibility and transitions between teams present significant challenges in the SecOps space, indicating that substantial training and hand-holding are required to improve usability, which is one observation I have had."

More ServiceNow Security Operations cons

Pricing and Cost Advice

Information not available

"We got a special offer for a 30% reduction for three years, after our first year. I think for a real source-code scanning tool, you have to add a lot of money for Open Source Analysis, and AppSec Coach (160 Euro per user per year)."

"It is the right price for quality delivery."

"The solution is costly."

"It is an expensive solution."

"It's relatively expensive."

"The license has a vague language around P1 issues and the associated support. Make sure to review these in order to align them with your organizational policies."

"The pricing was not very good. This is just a framework which shouldn’t cost so much."

"Before implementing the product I would evaluate if it is really necessary to scan so many different languages and frameworks. If not, I think there must be a cheaper solution for scanning Java-only applications (which are 90% of our applications)."

More Checkmarx One pricing and cost advice

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"It is an expensive product."

"The product is more expensive than other solutions."

"This product is a good value for the money."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Government

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

10%

Government

Financial Services Firm

19%

Manufacturing Company

13%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	9
Large Enterprise	38

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	15

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?

Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...

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What needs improvement with Zafran Security?

In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...

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What is your primary use case for Zafran Security?

My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...

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What alternatives are there for Fortify WebInspect and Fortify SCA?

I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as ...

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What do you like most about Checkmarx?

Compared to the solutions we used previously, Checkmarx has reduced our workload by almost 75%.

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What is your experience regarding pricing and costs for Checkmarx?

The pricing is relatively expensive due to the product's quality and performance, but it is worth it.

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What do you like most about ServiceNow Security Operations?

The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.

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What is your experience regarding pricing and costs for ServiceNow Security Operations?

It is relatively expensive but manageable.

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What needs improvement with ServiceNow Security Operations?

ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data agg...

See all answers

Comparisons

Wiz Code vs Zafran Security

Compared 33% of the time

Vulcan Cyber vs Zafran Security

Compared 14% of the time

Tenable Vulnerability Management vs Zafran Security

Compared 9% of the time

Qualys VMDR vs Zafran Security

Compared 7% of the time

Armis vs Zafran Security

Compared 5% of the time

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SonarQube Server (formerly SonarQube) vs Checkmarx One

Compared 45% of the time

Veracode vs Checkmarx One

Compared 7% of the time

Checkmarx SAST vs Checkmarx One

Compared 7% of the time

OpenText Core Application Security vs Checkmarx One

Compared 4% of the time

GitHub Advanced Security vs Checkmarx One

Compared 4% of the time

More Checkmarx One Competitors

Splunk SOAR vs ServiceNow Security Operations

Compared 21% of the time

Palo Alto Networks Cortex XSOAR vs ServiceNow Security Operations

Compared 20% of the time

Microsoft Sentinel vs ServiceNow Security Operations

Compared 11% of the time

Tines vs ServiceNow Security Operations

Compared 8% of the time

Cortex XSIAM vs ServiceNow Security Operations

Compared 4% of the time

More ServiceNow Security Operations Competitors

Product Reports

Buyer's Guide

Zafran Security

September 2025

Download Zafran Security product report

Buyer's Guide

Checkmarx One

October 2025

Download Checkmarx One product report

Buyer's Guide

ServiceNow Security Operations

September 2025

Download ServiceNow Security Operations product report

Overview

Zafran Security integrates with existing security tools to identify and mitigate vulnerabilities effectively, proving that most critical vulnerabilities are not exploitable, optimizing threat management.

Zafran Security introduces an innovative operating model for managing security threats and vulnerabilities. By leveraging the threat exposure management platform, it pinpoints and prioritizes exploitable vulnerabilities, reducing risk through immediate remediation. This platform enhances your hybrid cloud security by normalizing vulnerability signals and integrating specific IT context data, such as CVE runtime presence and internet asset reachability, into its analysis. No longer reliant on patch windows, Zafran Security allows you to manage risks actively.

What are the key features of Zafran Security?

Threat Exposure Management: Utilizes existing tools to prioritize vulnerabilities and manage threats.
Integrative Analysis: Combines security data with IT context for precise vulnerability management.
Real-time Risk Reduction: Enables immediate risk management without waiting for patches.
Hybrid Cloud Compatibility: Functions across diverse cloud environments for comprehensive security.

What benefits can users expect from Zafran Security?

Improved Security: Enhances protection by efficiently identifying and mitigating risks.
Cost Efficiency: Reduces unnecessary patching expenses by confirming non-exploitable vulnerabilities.
Time Savings: Frees developers to focus on root causes by handling immediate threats.
Comprehensive Insight: Offers a holistic view of security threats and vulnerabilities.

In industries where security is paramount, such as finance and healthcare, Zafran Security provides invaluable protection by ensuring that only exploitable vulnerabilities are addressed. It allows entities to maintain robust security measures while allocating resources efficiently, fitting seamlessly into existing security strategies.

Zafran Security

Checkmarx One is an enterprise cloud-native application security platform focused on providing cross-tool, correlated results to help AppSec and developer teams prioritize where to focus time and resources.

Checkmarx One offers comprehensive application scanning across the SDLC:

Static Application Security Testing (SAST)
Software Composition Analysis (SCA)
API security
Dynamic Application Security Testing (DAST)
Container security
IaC security
Correlation, prioritization, and risk management
Codebashing secure code training
AI security
Tech partnerships extending AppSec into runtime analysis
Developer tool integrations including: CI/CD tools, development frameworks, feedback tools, IDEs, programming languages and SCMs

Checkmarx One provides everything you need to secure application development from the first line of code through deployment and runtime in the cloud. With an ever-evolving set of AppSec engines, correlation and prioritization features, and AI capabilities, Checkmarx One helps consolidate expanding lists of AppSec tools and make better sense of results. Its capabilities are designed to provide an improved developer experience to build trust with development teams and ensure the success of your AppSec program investment.

Checkmarx

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.

ServiceNow

Sample Customers

Information Not Available

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

September 2025

Free Report: Checkmarx One vs. ServiceNow Security Operations

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