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Checkmarx One vs ServiceNow Security Operations comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Vulnerability Management (17th), Continuous Threat Exposure Management (CTEM) (1st)
Checkmarx One
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
71
Ranking in other categories
Application Security Tools (3rd), Static Application Security Testing (SAST) (4th), Vulnerability Management (24th), Container Security (23rd), Static Code Analysis (3rd), API Security (8th), Dynamic Application Security Testing (DAST) (2nd), DevSecOps (5th), Risk-Based Vulnerability Management (9th), Application Security Posture Management (ASPM) (3rd)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (7th), Risk-Based Vulnerability Management (10th)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Syed Hasan - PeerSpot reviewer
Partner experiences excellent technical support and seamless initial setup
In my opinion, if we are able to extract or show the report, and because everything is going towards agent tech and GenAI, it would be beneficial if it could get integrated with our code base and do the fix automatically. It could suggest how the code base is written and automatically populate the source code with three different solution options to choose from. This would be really helpful.
Abhinay Sharma - PeerSpot reviewer
Experience seamless integration and effective incident response with a little room for improvement in setup time
Integration is crucial in ServiceNow Security Operations because everything must be integrated to obtain data. Without integration, the solution is not as beneficial as expected. In SecOps, real-time data is essential to avoid discrepancies between real-time events and ServiceNow data. Multiple tools integrate with ServiceNow Security Operations, with Qualys being one of them. ServiceNow Security Operations collects data from various sources and presents it in a single, respectable format for assessment and action. The main benefit is not having to access separate tools for different data. It provides a unified user experience where all work and fixes can be managed from one location.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran is an excellent tool."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"We saw benefits from Zafran Security almost immediately after deploying it."
"The most valuable features are the easy to understand interface, and it 's very user-friendly."
"Most valuable features include: ease of use, dashboard. interface and the ability to report."
"The most valuable feature is the application tracking reporting."
"The feature that I have found most valuable is that its number of false positives is less than the other security application platforms. Its ease of use is another good feature. It also supports most of the languages."
"The main benefit to using this solution is that we find vulnerabilities in our software before the development cycle is complete."
"One of the most valuable features is it is flexible."
"Overall, the ability to find vulnerabilities in the code is better than the tool that we were using before."
"It allows for SAST scanning of uncompiled code. Further, it natively integrates with all key repos formats (Git, TFS, SVN, Perforce, etc)."
"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."
"The solution is stable."
"The product has a very simple UI."
"It's stable."
"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."
"ServiceNow Security Operations collects data from various sources and presents it in a single, respectable format for assessment and action, providing a unified user experience where all work and fixes can be managed from one location."
"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"They can support the remaining languages that are currently not supported. They can also create a different model that can identify zero-day attacks. They can work on different patterns to identify and detect zero-day vulnerability attacks."
"If it is a very large code base then we have a problem where we cannot scan it."
"The Dynamic Application Security Testing (DAST) feature should be better."
"I would like to see the DAST solution in the future."
"It provides us with quite a handful of false positive issues. If Checkmarx could reduce this number, it would be a great tool to use."
"The product's reporting feature could be better. The feature works well for developers, but reports generated to be shared with external parties are poor, it lacks the details one gets when viewing the results directly from the Checkmarx One platform."
"C, C++, VB and T-SQL are not supported by this product. Although, C and C++ were advertised as being supported."
"You can't use it in the continuous delivery pipeline because the scanning takes too much time."
"We'd like customization to be easier in terms of the UI and using the dashboards."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​"
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"The dashboard and playbook creation will need to improve"
"The initial setup is difficult."
"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."
 

Pricing and Cost Advice

Information not available
"​Checkmarx is not a cheap scanning tool, but none of the security tools are cheap. Checkmarx is a powerful scanning tool, and it’s essential to have one of these products."
"We have purchased an annual license to use this solution. The price is reasonable."
"We're using a commercial version of Checkmarx, and we paid for the solution for one year. The price is high and could be reduced."
"If you want more, you have to pay more. You have to pay for additional modules or functionalities."
"Its price is fair. It is in or around the right spot. Ultimately, if the price is wrong, customers won't commit, but they do tend to commit. It is neither too cheap nor too expensive."
"It is the right price for quality delivery."
"I would rate the solution’s pricing an eight out of ten. The tool’s pricing is higher than others and it is for the license alone."
"It is an expensive solution."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"The product is more expensive than other solutions."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"It is an expensive product."
"This product is a good value for the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
5%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise38
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What alternatives are there for Fortify WebInspect and Fortify SCA?
I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as ...
What do you like most about Checkmarx?
Compared to the solutions we used previously, Checkmarx has reduced our workload by almost 75%.
What is your experience regarding pricing and costs for Checkmarx?
The pricing is relatively expensive due to the product's quality and performance, but it is worth it.
What do you like most about ServiceNow Security Operations?
The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
What needs improvement with ServiceNow Security Operations?
ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data agg...
 

Overview

 

Sample Customers

Information Not Available
YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Find out what your peers are saying about Checkmarx One vs. ServiceNow Security Operations and other solutions. Updated: September 2025.
873,085 professionals have used our research since 2012.