Checkmarx One vs ServiceNow Security Operations comparison

Checkmarx and ServiceNow are both solutions in the Risk-Based Vulnerability Management category. Checkmarx is ranked #8 with an average rating of 7.8, while ServiceNow is ranked #10 with an average rating of 8.1. Additionally, 87% of Checkmarx users are willing to recommend the solution, compared to 94% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Nov 6, 2024

Checkmarx One and ServiceNow Security Operations compete in the security software category. Checkmarx One seems to have the upper hand with its robust vulnerability detection capabilities and flexibility in deployment options.

Features: Checkmarx One identifies vulnerabilities in both precompiled and compiled code, integrates seamlessly with major repositories, and allows for custom rule creation and SAST scanning without compilation, showcasing powerful language support and effective issue resolution guidance for developers. ServiceNow Security Operations excels in security incident management with strong workflow and inventory management, offering seamless integration with ITSM, ITOM, and SecOps.

Room for Improvement: Checkmarx One could reduce false positives, expand language support, and improve integration with third-party tools and dynamic testing capabilities. ServiceNow Security Operations could enhance intuitive customization, decrease dependency on IT knowledge, and better promote its security features in the marketplace.

Ease of Deployment and Customer Service: Checkmarx One offers flexibility across private cloud and on-premises settings, addressing diverse deployment needs with positively rated technical support, though faster response times are desired. ServiceNow Security Operations, primarily cloud-based, simplifies management but may not address all on-premises requirements, with praised knowledgeable support teams facilitating smooth implementation.

Pricing and ROI: Checkmarx One presents a higher cost structure, potentially justified by comprehensive security features and savings from vulnerability prevention. ServiceNow Security Operations is competitively priced for enterprise-level solutions, often bundled with ITSM capabilities, with suite pricing varying based on user count and feature needs. Both solutions offer ROI through streamlined processes and effective security risk mitigation.

To learn more, read our detailed Checkmarx One vs. ServiceNow Security Operations Report (Updated: April 2025).

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zafran Security

Featured Reviews

Israel Cavazos Landini

Associate Director IT Security Operations at Novartis

Weekly insights and risk analysis facilitate informed security decisions

I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

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Rohit Kesharwani

Manager, Engineering at 7-Eleven.

Provides good security analysis and security identification within the source code

We integrate Checkmarx into our software development cycle using GitLab's CI/CD pipeline. Checkmark has been the most helpful for us in the development stage. The solution's incremental scanning feature has impacted our development speed. The solution's vulnerability detection is around 80% to 90% accurate. I would recommend Checkmarx to other users because it is one of the good tools for doing security analysis and security identification within the source code. Overall, I rate Checkmarx a nine out of ten.

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KishoreKumar4

Senior QE Lead at Cognizant

A low-cost and open-source tool for incident and change management

If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Zafran is an excellent tool."

"We are able to see the real risk of a vulnerability on our environment with our security tools."

"Zafran has become an indispensable tool in our cybersecurity arsenal."

"The main advantage of this solution is its centralized reporting functionality, which lets us track issues, then see and report on the priorities via a web portal."

"The ability to track the vulnerabilities inside the code (origin and destination of weak variables or functions)."

"The process of remediating software security vulnerabilities can now be performed (ongoing) as portions of the application are being built in advance of being compiled."

"Vulnerability details is valuable."

"The value you can get out of the speedy production may be worth the price tag."

"Checkmarx has helped us deliver more secure products. We are able to do static code analysis with the tool before shipping our code to production. When the integration is in the pipeline, this tool gives us early notifications on code fixes."

"Helps us check vulnerabilities in our SAP Fiori application."

"The user interface is modern and nice to use."

More Checkmarx One pros

"It has helped optimize security costs by consolidating multiple tools into one platform."

"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."

"The solution is available over the cloud and is easy to manage."

"My favorite feature is the application vulnerability scanner."

"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."

"The product's most valuable features include the no-code capability for workflows and flow design, which makes it user-friendly, and the ability to perform advanced configurations."

"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."

"The SOAR module of ServiceNow Security Operations is the most valuable feature"

More ServiceNow Security Operations pros

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."

"We have received some feedback from our customers who are receiving a large number of false positives."

"They should make it more container-friendly and optimized for the CI pipeline. They should make it a little less heavy. Right now, it requires a SQL database, and the way the tool works is that it has an engine and then it has an analysis database in which it stores the information. So, it is pretty heavy from that perspective because you have to have a full SQL Server. They're working on something called Checkmarx Light, which is a slim-down version. They haven't released it yet, but that's what we need. There should be something a little more slimmed down that can just run the analysis and output the results in a format that's readable as opposed to having a full, really big, and thick deployment with a full database server."

"Checkmarx needs improvement in its Dynamic Application Security Testing (DAST) and API security features."

"It is an expensive solution."

"Checkmarx reports many false positives that we need to manually segregate and mark “Not exploitable”."

"I would like to see the tool’s pricing improved."

"As the solution becomes more complex and feature rich, it takes more time to debug and resolve problems. Feature-wise, we have no complaints, but Checkmarx becomes harder to maintain as the product becomes more complex. When I talk to support, it takes them longer to fix the problem than it used to."

"This product requires you to create your own rulesets. You have to do a lot of customization."

More Checkmarx One cons

"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."

"Report generation within ServiceNow can take some time."

"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."

"It's very slow. When you click a button or update a field, it takes forever to actually react."

"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."

"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."

"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."

"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."

More ServiceNow Security Operations cons

Pricing and Cost Advice

Information not available

"Most of my customers opted for a perpetual license. They prefer to pay the highest amount up front for the perpetual license and then pay for additional support annually."

"We have purchased an annual license to use this solution. The price is reasonable."

"This solution is expensive. The customized package allows you to buy additional users at any time."

"Checkmarx is not a cheap scanning tool, but none of the security tools are cheap. Checkmarx is a powerful scanning tool, and it’s essential to have one of these products."

"The pricing is competitive and provides a lower TCO (total cost of ownership) for achieving application security."

"It is a good product but a little overpriced."

"We got a special offer for a 30% reduction for three years, after our first year. I think for a real source-code scanning tool, you have to add a lot of money for Open Source Analysis, and AppSec Coach (160 Euro per user per year)."

"The price of Checkmarx could be reduced to match their competitors, it is expensive."

More Checkmarx One pricing and cost advice

"The product is more expensive than other solutions."

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"It is an expensive product."

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

"This product is a good value for the money."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

21%

Computer Software Company

14%

Manufacturing Company

10%

Government

Financial Services Firm

20%

Manufacturing Company

11%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?

I find that the pricing for Zafran aligns well with the comprehensive features it offers. The asset and user-based li...

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What needs improvement with Zafran Security?

Zafran is a new startup. Features are continuously being added or improved. 1) Continued integrations with existing (...

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What is your primary use case for Zafran Security?

We connect this to our vulnerability scanner as input, our security tools to better determine risk, and our change ma...

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What alternatives are there for Fortify WebInspect and Fortify SCA?

I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as ...

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What do you like most about Checkmarx?

Compared to the solutions we used previously, Checkmarx has reduced our workload by almost 75%.

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What is your experience regarding pricing and costs for Checkmarx?

The pricing is relatively expensive due to the product's quality and performance, but it is worth it.

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What do you like most about ServiceNow Security Operations?

The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.

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What is your experience regarding pricing and costs for ServiceNow Security Operations?

The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.

See all answers

What needs improvement with ServiceNow Security Operations?

Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a tick...

See all answers

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Checkmarx SAST vs Checkmarx One

Compared 5% of the time

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Compared 5% of the time

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Compared 26% of the time

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Compared 17% of the time

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Compared 14% of the time

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Compared 7% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

Continuous Threat Exposure Management (CTEM)

March 2025

Download Zafran Security product report

Buyer's Guide

Checkmarx One

April 2025

Download Checkmarx One product report

Buyer's Guide

ServiceNow Security Operations

April 2025

Download ServiceNow Security Operations product report

Overview

Zafran Security integrates with existing security tools to identify and mitigate vulnerabilities effectively, proving that most critical vulnerabilities are not exploitable, optimizing threat management.

Zafran Security introduces an innovative operating model for managing security threats and vulnerabilities. By leveraging the threat exposure management platform, it pinpoints and prioritizes exploitable vulnerabilities, reducing risk through immediate remediation. This platform enhances your hybrid cloud security by normalizing vulnerability signals and integrating specific IT context data, such as CVE runtime presence and internet asset reachability, into its analysis. No longer reliant on patch windows, Zafran Security allows you to manage risks actively.

What are the key features of Zafran Security?

Threat Exposure Management: Utilizes existing tools to prioritize vulnerabilities and manage threats.
Integrative Analysis: Combines security data with IT context for precise vulnerability management.
Real-time Risk Reduction: Enables immediate risk management without waiting for patches.
Hybrid Cloud Compatibility: Functions across diverse cloud environments for comprehensive security.

What benefits can users expect from Zafran Security?

Improved Security: Enhances protection by efficiently identifying and mitigating risks.
Cost Efficiency: Reduces unnecessary patching expenses by confirming non-exploitable vulnerabilities.
Time Savings: Frees developers to focus on root causes by handling immediate threats.
Comprehensive Insight: Offers a holistic view of security threats and vulnerabilities.

In industries where security is paramount, such as finance and healthcare, Zafran Security provides invaluable protection by ensuring that only exploitable vulnerabilities are addressed. It allows entities to maintain robust security measures while allocating resources efficiently, fitting seamlessly into existing security strategies.

Zafran Security

Checkmarx One is an enterprise cloud-native application security platform focused on providing cross-tool, correlated results to help AppSec and developer teams prioritize where to focus time and resources.

Checkmarx One offers comprehensive application scanning across the SDLC:

Static Application Security Testing (SAST)
Software Composition Analysis (SCA)
API security
Dynamic Application Security Testing (DAST)
Container security
IaC security
Correlation, prioritization, and risk management
Codebashing secure code training
AI security
Tech partnerships extending AppSec into runtime analysis
Developer tool integrations including: CI/CD tools, development frameworks, feedback tools, IDEs, programming languages and SCMs

Checkmarx One provides everything you need to secure application development from the first line of code through deployment and runtime in the cloud. With an ever-evolving set of AppSec engines, correlation and prioritization features, and AI capabilities, Checkmarx One helps consolidate expanding lists of AppSec tools and make better sense of results. Its capabilities are designed to provide an improved developer experience to build trust with development teams and ensure the success of your AppSec program investment.

Checkmarx

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.

ServiceNow

Sample Customers

Information Not Available

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

April 2025

Free Report: Checkmarx One vs. ServiceNow Security Operations

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