Checkmarx One vs ServiceNow Security Operations comparison

Why PeerSpot?

Checkmarx and ServiceNow are both solutions in the Risk-Based Vulnerability Management category. Checkmarx is ranked #9 with an average rating of 8.3, while ServiceNow is ranked #16 with an average rating of 8.8. Checkmarx holds a 3.7% mindshare in RBVM, compared to ServiceNow’s 1.7% mindshare. Additionally, 88% of Checkmarx users are willing to recommend the solution, compared to 95% of ServiceNow users who would recommend it.

Checkmarx One

Read 81 Checkmarx One reviews

30,538 Views
1,527 Comparison Views

88% willing to recommend

ServiceNow Security Operations

Read 24 ServiceNow Security Operations reviews

4,922 Views
837 Comparison Views

95% willing to recommend

Checkmarx One

ServiceNow Security Operations

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 6, 2024

Checkmarx One and ServiceNow Security Operations compete in the security software category. Checkmarx One seems to have the upper hand with its robust vulnerability detection capabilities and flexibility in deployment options.

Features: Checkmarx One identifies vulnerabilities in both precompiled and compiled code, integrates seamlessly with major repositories, and allows for custom rule creation and SAST scanning without compilation, showcasing powerful language support and effective issue resolution guidance for developers. ServiceNow Security Operations excels in security incident management with strong workflow and inventory management, offering seamless integration with ITSM, ITOM, and SecOps.

Room for Improvement: Checkmarx One could reduce false positives, expand language support, and improve integration with third-party tools and dynamic testing capabilities. ServiceNow Security Operations could enhance intuitive customization, decrease dependency on IT knowledge, and better promote its security features in the marketplace.

Ease of Deployment and Customer Service: Checkmarx One offers flexibility across private cloud and on-premises settings, addressing diverse deployment needs with positively rated technical support, though faster response times are desired. ServiceNow Security Operations, primarily cloud-based, simplifies management but may not address all on-premises requirements, with praised knowledgeable support teams facilitating smooth implementation.

Pricing and ROI: Checkmarx One presents a higher cost structure, potentially justified by comprehensive security features and savings from vulnerability prevention. ServiceNow Security Operations is competitively priced for enterprise-level solutions, often bundled with ITSM capabilities, with suite pricing varying based on user count and feature needs. Both solutions offer ROI through streamlined processes and effective security risk mitigation.

To learn more, read our detailed Checkmarx One vs. ServiceNow Security Operations Report (Updated: September 2026).

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Checkmarx One

Ranking in Risk-Based Vulnerability Management

9th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Security Tools (2nd), Static Application Security Testing (SAST) (2nd), Vulnerability Management (12th), Container Security (15th), Static Code Analysis (2nd), API Security (5th), Dynamic Application Security Testing (DAST) (2nd), DevSecOps (3rd), Application Security Posture Management (ASPM) (4th), AI Security (3rd)

ServiceNow Security Operations

Ranking in Risk-Based Vulnerability Management

16th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)

Mindshare comparison

As of October 2026, in the Risk-Based Vulnerability Management category, the mindshare of Checkmarx One is 3.7%, up from 1.1% compared to the previous year. The mindshare of ServiceNow Security Operations is 1.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Risk-Based Vulnerability Management Mindshare Distribution
Product	Mindshare (%)
Checkmarx One	3.7%
ServiceNow Security Operations	1.7%
Other	94.6%

Risk-Based Vulnerability Management

Featured Reviews

Shahzad Shahzad

Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution

Enable secure development workflows while identifying opportunities for faster scans and improved AI guidance

Checkmarx One is a very strong platform, but there are several areas where it can improve to support modern DevSecOps workflows even better. For example, better real-time developer guidance is needed. The IDE plugin should offer richer AI-powered auto-fixes similar to SNYK Code or GitHub Copilot Security, as current guidance is good but not deeply contextual for large-scale enterprise codebases. This matters because it reduces developer friction and accelerates shift-left adoption. More transparency control over the correlation engines is another need. The correlation engine is powerful but not fully transparent. Users want to understand why vulnerabilities were correlated or de-prioritized, which helps AppSec teams trust the prioritization logic. Faster SAST scan and more language coverage is needed since SAST scan can still be slow for very large mono-repos and there is limited deep support for new language frameworks like Rust and Go, along with advanced coverage for serverless-specific frameworks. This matters because large organizations want sub-minute scans in CI/CD as cloud-native ecosystems evolve fast. A strong API security module is another area for enhancement. API security scanning could be improved with active testing, API discovery, full Swagger, OpenAPI, drift detection, and schema-based fuzzing. This is important as API attacks are one of the biggest AppSec risks in 2025. Checkmarx One is strong, but I see a few areas for improvement including faster SAST scanning for large mono-repos, deeper language framework support, more transparent correlation logic, and stronger API security that includes discovery and runtime context. The IDE plugin could offer more AI-assisted fixes, and the SBOM lifecycle tracking can evolve further. Enhancing integration with SIEM and SOAR would also make enterprise adoption smoother, and these improvements would help developers and AppSec teams move faster with more accuracy.

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Shadab Hussain

Freelancer at a media company with 1,001-5,000 employees

Gaining unified control over vulnerabilities has improved governance but pricing and support need work

The market price is slightly high. The pricing should be a little lower because this is a SaaS-based product. Everyone using ServiceNow might be getting many modules, but the overall module cost becomes high with license consumption one by one. I personally see that if ServiceNow is to grow over the next decade, they need to work on the pricing part. Cheap providers are emerging, and in the age of AI, it is evident that the chatbot and the virtual agent features, which are prominent features of ServiceNow, could be completely compromised and replaced by people choosing other tools. If ServiceNow develops a strategy to lower the price and increase the customer base, it could help ServiceNow to grow for another decade. I encountered one issue in ServiceNow Security Operations. The different tools, for example, Tenable and TVM, discovered vulnerabilities that had very limited information when imported. However, the same vulnerabilities from different sources, the TVM and Tenable, had shorter descriptions than what was present in the common vulnerabilities or CVE. If this depends on the implementer, such as Tenable or how other security operations implement them, the text was very limited. Customers were asking questions about why this was happening and if ServiceNow was working properly. The vulnerability information should be updated and the common text should be displayed every time, regardless of how many different tools are used for integration. The vulnerability database should be consistent when it comes to the description to avoid confusion for customers implementing it for the first time. This is an improvement that ServiceNow can make.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The value you can get out of the speedy production may be worth the price tag."

"Security can be part of the SDLC and reduce the cost of vulnerability remediation."

"One of the most important tools in our building process."

"The most valuable features of Checkmarx are the automation and information that it provides in the reports."

"Scan reviews can occur during the development lifecycle."

"The visibility the solution gives you is great; it really gives you the ability to see what the root issues in the code actually are."

"It provides a graphical view of any vulnerabilities."

"The user interface is excellent. It's very user friendly."

More Checkmarx One pros

"Reduces time to closure and closure metrics for vulnerabilities."

"ServiceNow Security Operations should be mandatory for any organization to maintain data."

"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."

"The SOAR module of ServiceNow Security Operations is the most valuable feature"

"The ease of use is great."

"The solution is available over the cloud and is easy to manage."

"ServiceNow Security Operations has helped me in getting more precise results."

"The ServiceNow platform provides tremendous value to organizations that not only want to implement SecOps, but when integrated with IT Service Management, IT Operations Management, Software Asset Management, Governance Risk and Compliance, and into their overall strategy for digital and business transformation."

More ServiceNow Security Operations pros

Cons

"The lack of ability to review compiled source code. It would then be able to compete with other scanning tools, such as Veracode."

"I would like the product to include more debugging and developed tools. It needs to also add enhancements on the coding side."

"The reports are good, but they still need to be improved considering what the UI offers."

"For Checkmarx One, I think that adding repositories and scanning impromptu code could improve it."

"As the solution becomes more complex and feature rich, it takes more time to debug and resolve problems. Feature-wise, we have no complaints, but Checkmarx becomes harder to maintain as the product becomes more complex. When I talk to support, it takes them longer to fix the problem than it used to."

"Presently they support micro-services, but the supporting methodology of the micro-services is not good enough at the moment."

"I would like to see the rate of false positives reduced."

"The resolutions should also be provided. For example, if the user faces any problem regarding an installation due to the internal security policies of their company, there should be a resolution offered."

More Checkmarx One cons

"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."

"It would be ideal if there were already integrations available in ServiceNow with third-party tools."

"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."

"The product of ServiceNow Security Operations needs more features. The product is called SecOps, but it is not security operations in terms of SIEM solutions."

"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."

"I would rate technical support for ServiceNow Security Operations as a six out of ten in terms of faster resolution."

"There is room for improvement in terms of developer support and documentation."

"A one-year delay from their go-live date is a bit too long."

More ServiceNow Security Operations cons

Pricing and Cost Advice

"I believe pricing is better compared to other commercial tools."

"We have purchased an annual license to use this solution. The price is reasonable."

"The pricing is competitive and provides a lower TCO (total cost of ownership) for achieving application security."

"We got a special offer for a 30% reduction for three years, after our first year. I think for a real source-code scanning tool, you have to add a lot of money for Open Source Analysis, and AppSec Coach (160 Euro per user per year)."

"The interface used to create custom rules comes at an additional cost."

"For around 250 users or committers, the cost is approximately $500,000."

"We have a subscription license that is on a yearly basis, and it's a pretty competitive solution."

"It's relatively expensive."

More Checkmarx One pricing and cost advice

"The product is more expensive than other solutions."

"It is an expensive product."

"This product is a good value for the money."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

Outsourcing Company

Computer Software Company

Financial Services Firm

15%

Manufacturing Company

11%

Healthcare Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	46

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	17

Questions from the Community

What alternatives are there for Fortify WebInspect and Fortify SCA?

I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as well. Veracode is only a cloud solution. Hope this helps.

See all answers

What is the biggest difference between Veracode and Checkmarx?

According to my experience of using both the tools in different organizations Veracode is a Cloud-native, managed AppSec platform with strong focus on ease of use, it is SaaS delivery, and provide...

See all answers

What is your experience regarding pricing and costs for Checkmarx?

Checkmarx One is a premium solution, so budget accordingly. Make sure you understand how licensing scales with additional applications and users. I advise negotiating multi-year contracts or bundle...

See all answers

What is your experience regarding pricing and costs for ServiceNow Security Operations?

In my opinion, the pricing is quite affordable considering the features, and I do not find it expensive. I would not call it cheap; rather, I am looking at it as a product owner.

See all answers

What needs improvement with ServiceNow Security Operations?

I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show th...

See all answers

What advice do you have for others considering ServiceNow Security Operations?

For someone looking to use ServiceNow Security Operations, I recommend that they read about the documentation and spend one or two hours familiarizing themselves with FortiGating, and that will be ...

See all answers

Comparisons

SonarQube vs Checkmarx One

Compared 22% of the time

Veracode vs Checkmarx One

Compared 3% of the time

Checkmarx SAST vs Checkmarx One

Compared 2% of the time

Snyk vs Checkmarx One

Compared 2% of the time

Fortify Software Security Center vs Checkmarx One

Compared 2% of the time

More Checkmarx One Competitors

Palo Alto Networks Cortex XSOAR vs ServiceNow Security Operations

Compared 9% of the time

Splunk SOAR vs ServiceNow Security Operations

Compared 9% of the time

NetWitness NDR vs ServiceNow Security Operations

Compared 7% of the time

CRITICALSTART vs ServiceNow Security Operations

Compared 6% of the time

VMware Carbon Black Cloud vs ServiceNow Security Operations

Compared 6% of the time

More ServiceNow Security Operations Competitors

Product Reports

Buyer's Guide

Checkmarx One

October 2026

Download Checkmarx One product report

Buyer's Guide

ServiceNow Security Operations

September 2026

Download ServiceNow Security Operations product report

Overview

Checkmarx One delivers robust security through seamless integration with SCM and CI/CD tools, ensuring reliable SAST and SCA. Primarily used by organizations for vulnerability detection, it supports cloud and on-premises deployment to enhance secure coding practices.

Checkmarx One provides organizations with comprehensive tools for secure software development, integrating effectively with CI/CD pipelines to scan thousands of applications. Its capabilities extend to identifying vulnerabilities in both code bases and third-party software. Enhancing workflow by supporting SCM solutions, it assists in maintaining secure coding standards and compliance. While excelling in various areas, it requires improvements in scan speed, reduction of false positives, and broader platform integration, particularly for COBOL and Swift. Its pricing model is noted as high, and demand exists for better tutorials and documentation.

What are the key features of Checkmarx One?

Comprehensive Integration: Seamlessly connects with SCM, CI/CD tools to streamline security workflows.
Accurate SAST and SCA: Precisely identifies vulnerabilities down to the exact line of code.
Custom Rules Configuration: Allows tailored security measures to match specific needs.
Quick Scanning: Provides fast analysis to speed up the development process.
Automated Code Remediation: Helps in efficiently fixing code vulnerabilities.

What benefits should users expect in reviews?

Improved Security: Enhances code safety, reducing vulnerabilities efficiently.
Effective False Positivity Management: Optimizes time spent on genuine issues.
Enhanced Development Processes: Integrates smoothly to boost secure coding initiatives.
Comprehensive Language Support: Facilitates scanning in multiple programming languages, accommodating diverse needs.

Industries implement Checkmarx One for secure coding compliance and vulnerability management across varying environments, choosing between cloud and on-premises deployment based on requirements. Its extensive language support and integration with DevSecOps practices make it a popular choice for organizations aiming to enhance software security.

Checkmarx

ServiceNow Security Operations enhances vulnerability management with integrations, automation, and a user-friendly interface. It supports security incident management, governance risk, and cloud availability, reducing infrastructure needs.

ServiceNow Security Operations integrates with tools such as Qualys, Tenable, Splunk, and Microsoft Defender, streamlining the management of security incidents and threat intelligence. The platform automates processes like false positive marking and vulnerability remediation, facilitating efficient operations. It provides a customizable interface that unifies the security view, enabling organizations to enhance governance risk and compliance. With its cloud availability, it reduces the need for extensive infrastructure, supporting both cloud and hybrid environments. However, challenges like slow report generation, integration difficulties, and complex customization remain, alongside desires for improved AI capabilities, intuitive interfaces, and better documentation. Pricing, customer awareness, and dashboard configurations are areas needing attention.

What are the key features of ServiceNow Security Operations?

Tool Integration: Seamlessly integrates with Qualys, Tenable, Splunk, enhancing vulnerability and incident management.
Automation: Automates tasks such as false positive marking and vulnerability remediation for efficient operations.
Customizable Interface: Offers a user-friendly, customizable interface for unified security management.
Cloud Availability: Deployable in both cloud and hybrid environments, reducing infrastructure needs.
SOAR Module: Supports streamlined operations with agile implementation.

What benefits or ROI should users look for?

Efficient Vulnerability Management: Seamless integration and automation lead to efficient threat handling.
Operational Cost Reduction: Cloud deployment reduces infrastructure investment.
Enhanced Security Governance: Unified view facilitates better governance risk and compliance.
Streamlined Incident Response: Automation and integration improve security incident management.
Agility in Implementation: The SOAR module enables quick organizational adaptability.

In sectors requiring robust security defenses, such as finance and healthcare, ServiceNow Security Operations is implemented to manage security incidents, vulnerability assessments, and threat intelligence. The platform's integration with tools like Microsoft Defender allows for efficient data exchange and automated incident response, assisting companies in resolving issues such as phishing incidents, IP address whitelisting, and vulnerability management, enhancing their cybersecurity measures.

ServiceNow

Sample Customers

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

September 2026

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