Checkmarx One vs ServiceNow Security Operations comparison

Checkmarx and ServiceNow are both solutions in the Risk-Based Vulnerability Management category. Checkmarx is ranked #9 with an average rating of 8.3, while ServiceNow is ranked #10 with an average rating of 8.1. Additionally, 87% of Checkmarx users are willing to recommend the solution, compared to 95% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Nov 6, 2024

Checkmarx One and ServiceNow Security Operations compete in the security software category. Checkmarx One seems to have the upper hand with its robust vulnerability detection capabilities and flexibility in deployment options.

Features: Checkmarx One identifies vulnerabilities in both precompiled and compiled code, integrates seamlessly with major repositories, and allows for custom rule creation and SAST scanning without compilation, showcasing powerful language support and effective issue resolution guidance for developers. ServiceNow Security Operations excels in security incident management with strong workflow and inventory management, offering seamless integration with ITSM, ITOM, and SecOps.

Room for Improvement: Checkmarx One could reduce false positives, expand language support, and improve integration with third-party tools and dynamic testing capabilities. ServiceNow Security Operations could enhance intuitive customization, decrease dependency on IT knowledge, and better promote its security features in the marketplace.

Ease of Deployment and Customer Service: Checkmarx One offers flexibility across private cloud and on-premises settings, addressing diverse deployment needs with positively rated technical support, though faster response times are desired. ServiceNow Security Operations, primarily cloud-based, simplifies management but may not address all on-premises requirements, with praised knowledgeable support teams facilitating smooth implementation.

Pricing and ROI: Checkmarx One presents a higher cost structure, potentially justified by comprehensive security features and savings from vulnerability prevention. ServiceNow Security Operations is competitively priced for enterprise-level solutions, often bundled with ITSM capabilities, with suite pricing varying based on user count and feature needs. Both solutions offer ROI through streamlined processes and effective security risk mitigation.

To learn more, read our detailed Checkmarx One vs. ServiceNow Security Operations Report (Updated: June 2025).

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zafran Security

Featured Reviews

Israel Cavazos Landini

Associate Director IT Security Operations at a pharma/biotech company with 10,001+ employees

Weekly insights and risk analysis facilitate informed security decisions

I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

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Syed Hasan

Specialist Leader at Deloitte

Partner experiences excellent technical support and seamless initial setup

In my opinion, if we are able to extract or show the report, and because everything is going towards agent tech and GenAI, it would be beneficial if it could get integrated with our code base and do the fix automatically. It could suggest how the code base is written and automatically populate the source code with three different solution options to choose from. This would be really helpful.

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KishoreKumar4

Senior QE Lead at Cognizant

A low-cost and open-source tool for incident and change management

If we encounter challenges while deploying, we raise incidents. These incidents are categorized by priority: high, medium, and low. We assign an incident number and notify the relevant teams to address the issue. For instance, if we experience a problem with Cloud services or any other issue, we…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."

"Zafran has become an indispensable tool in our cybersecurity arsenal."

"We saw benefits from Zafran Security almost immediately after deploying it."

"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."

"Zafran is an excellent tool."

"The SAST component was absolutely 100% stable."

"It can integrate very well with DAST solutions. So both of them are combined into an integrated solution for customers running application security."

"One of the most valuable features is it is flexible."

"The most valuable features of Checkmarx are the SCA module and the code-checking module. Additionally, the solutions are explanatory and helpful."

"The solution is always updating to continuously add items that create a level of safety from vulnerabilities. It's one of the key features they provide that's an excellent selling point. They're always ahead of the game when it comes to finding any vulnerabilities within the database."

"The feature that I have found most valuable is that its number of false positives is less than the other security application platforms. Its ease of use is another good feature. It also supports most of the languages."

"The product's most valuable feature is static code and supply chain effect analysis. It provides a lot of visibility."

"The identification of verification-related security vulnerabilities is really important and one of the key things. It also identifies vulnerabilities for any kind of third-party tool coming into the system or any third-party tools that you are using, which is very useful for avoiding random hacking."

More Checkmarx One pros

"Reduces time to closure and closure metrics for vulnerabilities."

"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."

"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."

"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."

"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."

"The SOAR module of ServiceNow Security Operations is the most valuable feature"

"Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence."

"It's stable."

More ServiceNow Security Operations pros

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."

"Checkmarx could improve the solution reports and false positives. The false positives could be reduced. For example, we have alerts that are tagged as vulnerabilities but when you drill down they are not."

"The lack of ability to review compiled source code. It would then be able to compete with other scanning tools, such as Veracode."

"The resolutions should also be provided. For example, if the user faces any problem regarding an installation due to the internal security policies of their company, there should be a resolution offered."

"I think the CxAudit tool has room for improvement. At the beginning you can choose a scan of a project, but in any event the project must be scanned again (wasting time)."

"The cost per user is high and should be reduced."

"Implementing a blackout time for any user or teams: Needs improvement."

"The tool is currently quite static in terms of finding security vulnerabilities. It would be great if it was more dynamic and we had even more tools at our disposal to keep us safe. It would help if there was more scanning or if the process was more automated."

"Checkmarx could improve the REST APIs by including automation."

More Checkmarx One cons

"It is challenging for the customers to understand the processes for SecOps. It needs to be simplified."

"There is room for improvement in terms of developer support and documentation."

"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."

"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."

"The initial setup is difficult."

"The product is called SecOps, but it is not security operations in terms of SIEM solutions."

"Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change."

"The dashboard and playbook creation will need to improve"

More ServiceNow Security Operations cons

Pricing and Cost Advice

Information not available

"I would rate the solution’s pricing an eight out of ten. The tool’s pricing is higher than others and it is for the license alone."

"I believe pricing is better compared to other commercial tools."

"Its price is fair. It is in or around the right spot. Ultimately, if the price is wrong, customers won't commit, but they do tend to commit. It is neither too cheap nor too expensive."

"The tool's pricing is fine."

"It is a good product but a little overpriced."

"The solution's price is high and you pay based on the number of users."

"The price of Checkmarx could be reduced to match their competitors, it is expensive."

"The pricing was not very good. This is just a framework which shouldn’t cost so much."

More Checkmarx One pricing and cost advice

"It is an expensive product."

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."

"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."

"Compared to competitor tools, ServiceNow Security Operations is more affordable"

"The product is more expensive than other solutions."

"This product is a good value for the money."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

21%

Computer Software Company

14%

Manufacturing Company

10%

Government

Financial Services Firm

20%

Manufacturing Company

12%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?

The current pricing of Zafran Security is fair overall. They were good to work with to accommodate our organization w...

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What needs improvement with Zafran Security?

The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvement...

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What is your primary use case for Zafran Security?

Zafran Security is helping reduce the amount of critical vulnerabilities in our environments that require prompt reme...

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What alternatives are there for Fortify WebInspect and Fortify SCA?

I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as ...

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What do you like most about Checkmarx?

Compared to the solutions we used previously, Checkmarx has reduced our workload by almost 75%.

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What is your experience regarding pricing and costs for Checkmarx?

The pricing is relatively expensive due to the product's quality and performance, but it is worth it.

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What do you like most about ServiceNow Security Operations?

The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.

See all answers

What is your experience regarding pricing and costs for ServiceNow Security Operations?

The product is more expensive than other solutions like Archer but offers more features, making the pricing justifiable.

See all answers

What needs improvement with ServiceNow Security Operations?

In terms of improvements, there are several things that could enhance ServiceNow Security Operations in the future, e...

See all answers

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Product Reports

Buyer's Guide

Continuous Threat Exposure Management (CTEM)

July 2025

Download Zafran Security product report

Buyer's Guide

Checkmarx One

July 2025

Download Checkmarx One product report

Buyer's Guide

ServiceNow Security Operations

June 2025

Download ServiceNow Security Operations product report

Overview

Zafran Security integrates with existing security tools to identify and mitigate vulnerabilities effectively, proving that most critical vulnerabilities are not exploitable, optimizing threat management.

Zafran Security introduces an innovative operating model for managing security threats and vulnerabilities. By leveraging the threat exposure management platform, it pinpoints and prioritizes exploitable vulnerabilities, reducing risk through immediate remediation. This platform enhances your hybrid cloud security by normalizing vulnerability signals and integrating specific IT context data, such as CVE runtime presence and internet asset reachability, into its analysis. No longer reliant on patch windows, Zafran Security allows you to manage risks actively.

What are the key features of Zafran Security?

Threat Exposure Management: Utilizes existing tools to prioritize vulnerabilities and manage threats.
Integrative Analysis: Combines security data with IT context for precise vulnerability management.
Real-time Risk Reduction: Enables immediate risk management without waiting for patches.
Hybrid Cloud Compatibility: Functions across diverse cloud environments for comprehensive security.

What benefits can users expect from Zafran Security?

Improved Security: Enhances protection by efficiently identifying and mitigating risks.
Cost Efficiency: Reduces unnecessary patching expenses by confirming non-exploitable vulnerabilities.
Time Savings: Frees developers to focus on root causes by handling immediate threats.
Comprehensive Insight: Offers a holistic view of security threats and vulnerabilities.

In industries where security is paramount, such as finance and healthcare, Zafran Security provides invaluable protection by ensuring that only exploitable vulnerabilities are addressed. It allows entities to maintain robust security measures while allocating resources efficiently, fitting seamlessly into existing security strategies.

Zafran Security

Checkmarx One is an enterprise cloud-native application security platform focused on providing cross-tool, correlated results to help AppSec and developer teams prioritize where to focus time and resources.

Checkmarx One offers comprehensive application scanning across the SDLC:

Static Application Security Testing (SAST)
Software Composition Analysis (SCA)
API security
Dynamic Application Security Testing (DAST)
Container security
IaC security
Correlation, prioritization, and risk management
Codebashing secure code training
AI security
Tech partnerships extending AppSec into runtime analysis
Developer tool integrations including: CI/CD tools, development frameworks, feedback tools, IDEs, programming languages and SCMs

Checkmarx One provides everything you need to secure application development from the first line of code through deployment and runtime in the cloud. With an ever-evolving set of AppSec engines, correlation and prioritization features, and AI capabilities, Checkmarx One helps consolidate expanding lists of AppSec tools and make better sense of results. Its capabilities are designed to provide an improved developer experience to build trust with development teams and ensure the success of your AppSec program investment.

Checkmarx

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.

ServiceNow

Sample Customers

Information Not Available

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services

Buyer's Guide

Checkmarx One vs. ServiceNow Security Operations

June 2025

Free Report: Checkmarx One vs. ServiceNow Security Operations

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