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Checkmarx One vs ServiceNow Security Operations comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Vulnerability Management (16th), Continuous Threat Exposure Management (CTEM) (1st)
Checkmarx One
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
71
Ranking in other categories
Application Security Tools (3rd), Static Application Security Testing (SAST) (3rd), Vulnerability Management (23rd), Container Security (22nd), Static Code Analysis (3rd), API Security (3rd), Dynamic Application Security Testing (DAST) (4th), DevSecOps (5th), Risk-Based Vulnerability Management (9th)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (6th), Risk-Based Vulnerability Management (10th)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Syed Hasan - PeerSpot reviewer
Partner experiences excellent technical support and seamless initial setup
In my opinion, if we are able to extract or show the report, and because everything is going towards agent tech and GenAI, it would be beneficial if it could get integrated with our code base and do the fix automatically. It could suggest how the code base is written and automatically populate the source code with three different solution options to choose from. This would be really helpful.
George Devasia - PeerSpot reviewer
Communication and organization improve support teams and works well with enterprises
I use ServiceNow for ticketing purposes. Specifically, I raise tickets between the support team. This is used by internal teams within the company for managing support-related tasks ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran is an excellent tool."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"The ability to track the vulnerabilities inside the code (origin and destination of weak variables or functions)."
"Less false positive errors as compared to any other solution."
"The most valuable features of Checkmarx are its integration with multiple SCM solutions and CICD tools, its ability to scale according to user licenses, and the quick scanning process."
"Vulnerability details is valuable."
"Overall, the ability to find vulnerabilities in the code is better than the tool that we were using before."
"The most valuable feature for me is the Jenkins Plugin."
"The UI is user-friendly."
"The solution has good performance, it is able to compute in 10 to 15 minutes."
"My favorite feature is the application vulnerability scanner."
"​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
"ServiceNow Security Operations collects data from various sources and presents it in a single, respectable format for assessment and action, providing a unified user experience where all work and fixes can be managed from one location."
"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
"Multiple projects use the ServiceNow tool because it is a low-cost and open-source tool."
"We refer to the setup and installation guide provided by ServiceNow. They have good documentation, which makes it easier to handle the process."
"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"With Checkmarx, normally you need to use one tool for quality and you need to use another tool for security. I understand that Checkmarx is not in the parity space because it's totally different, but they could include some free features or recommendations too."
"They could work to improve the user interface. Right now, it really is lacking."
"It provides us with quite a handful of false positive issues. If Checkmarx could reduce this number, it would be a great tool to use."
"The product's reporting feature could be better. The feature works well for developers, but reports generated to be shared with external parties are poor, it lacks the details one gets when viewing the results directly from the Checkmarx One platform."
"We want to have a holistic view of the portfolio-level dashboard and not just an individual technical project level."
"Its user interface could be improved and made more friendly."
"They can support the remaining languages that are currently not supported. They can also create a different model that can identify zero-day attacks. They can work on different patterns to identify and detect zero-day vulnerability attacks."
"I would like the product to include more debugging and developed tools. It needs to also add enhancements on the coding side."
"It's very slow. When you click a button or update a field, it takes forever to actually react."
"Customer awareness and understanding of ServiceNow's SecOps capabilities could be improved."
"There is room for improvement in terms of developer support and documentation."
"Report generation within ServiceNow can take some time."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"The threat intelligence module needs a better dashboard."
"Visibility and transitions between teams present significant challenges in the SecOps space, indicating that substantial training and hand-holding are required to improve usability, which is one observation I have had."
"​Process framework and best practices for ease of integration between IT and security teams via incident, problem, and change.​"
 

Pricing and Cost Advice

Information not available
"The license has a vague language around P1 issues and the associated support. Make sure to review these in order to align them with your organizational policies."
"The pricing is competitive and provides a lower TCO (total cost of ownership) for achieving application security."
"Checkmarx is comparatively costlier than other products, which is why some of the customers feel reluctant to go for it, though performance-wise, Checkmarx can compete with other products."
"We got a special offer for a 30% reduction for three years, after our first year. I think for a real source-code scanning tool, you have to add a lot of money for Open Source Analysis, and AppSec Coach (160 Euro per user per year)."
"It's relatively expensive."
"It is the right price for quality delivery."
"We're using a commercial version of Checkmarx, and we paid for the solution for one year. The price is high and could be reduced."
"We have purchased an annual license to use this solution. The price is reasonable."
"The product is more expensive than other solutions."
"It is an expensive product."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"This product is a good value for the money."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
Financial Services Firm
20%
Manufacturing Company
12%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise38
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What alternatives are there for Fortify WebInspect and Fortify SCA?
I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as ...
What do you like most about Checkmarx?
Compared to the solutions we used previously, Checkmarx has reduced our workload by almost 75%.
What is your experience regarding pricing and costs for Checkmarx?
The pricing is relatively expensive due to the product's quality and performance, but it is worth it.
What do you like most about ServiceNow Security Operations?
The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product.
What needs improvement with ServiceNow Security Operations?
ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data agg...
 

Overview

 

Sample Customers

Information Not Available
YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Find out what your peers are saying about Checkmarx One vs. ServiceNow Security Operations and other solutions. Updated: July 2025.
867,497 professionals have used our research since 2012.