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Check Point Email Security (formerly Harmony Email & Collaboration) vs Darktrace comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Check Point Email Security boosts ROI by reducing phishing incidents, minimizing IT reliance, and enhancing operational efficiency.
Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
Pre Sales Consultant at Redington Group
We have gone from three to four successful phishing attacks every year to a maximum of one.
Network Cyber Security Specialist at a tech services company with 51-200 employees
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Account Manager at iValue Group
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Customer Service

Sentiment score
6.7
Check Point Email Security offers prompt, knowledgeable support, though some report delays and time-consuming interactions during high-severity issues.
Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
Manager, Information Technology at a hospitality company with 201-500 employees
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Pre Sales Consultant at Redington Group
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sr. Technical Specialist at Softcell Technologies Limited
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
 

Scalability Issues

Sentiment score
7.5
Check Point Email Security offers seamless scalability for organizations, effortlessly integrating with systems and accommodating growth needs.
Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Cyber security manager at a government with 1,001-5,000 employees
If I want to scale this product to 2,000 users or 5,000 users, it can scale within no time, so that is not an issue.
Cybersecurity And Information Governance Head at Aeren
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Technical Specialist at Softcell Technologies Limited
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
 

Stability Issues

Sentiment score
8.1
Check Point Email Security is highly stable, reliable, and effectively manages email threats with minimal downtime and quick issue resolution.
Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Ingeniero en seguridad informática at Elcatex
Over these eighteen months I have been working with the product, it has been very stable, and I would recommend it to most of my peers who have issues related to the email security piece.
Associate Vice President at Novac Technology Solutions
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
 

Room For Improvement

Check Point Email Security needs better dashboard, deployment, integration, support, reporting, documentation, and more competitive pricing and customization.
Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Technical Specialist at Softcell Technologies Limited
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Pre Sales Consultant at Redington Group
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Manager, Information Technology at a hospitality company with 201-500 employees
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
 

Setup Cost

Check Point Email Security offers robust features and flexible licensing, making it attractive and valuable despite higher pricing.
Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Technical Specialist at Softcell Technologies Limited
I consider the pricing to be a bit expensive, similar to other solutions.
Technical Director at Geekz Information Technology
The pricing is lower compared to what I used before.
Cyber security manager at a government with 1,001-5,000 employees
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
 

Valuable Features

Check Point Email Security offers AI threat intelligence, phishing protection, seamless integration, and enhanced data protection for less manual effort.
Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Manager, Information Technology at a hospitality company with 201-500 employees
For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.
Cybersecurity & Networking Professional at Quantic Technology
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Head of Operations at DNI
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
 

Categories and Ranking

Check Point Email Security ...
Ranking in Email Security
3rd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
99
Ranking in other categories
Data Loss Prevention (DLP) (3rd), Cloud Workload Protection Platforms (CWPP) (7th)
Darktrace
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (7th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Check Point Email Security (formerly Harmony Email & Collaboration) is 3.9%, down from 5.0% compared to the previous year. The mindshare of Darktrace is 1.8%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Check Point Email Security (formerly Harmony Email & Collaboration)3.9%
Darktrace1.8%
Other94.3%
Email Security
 

Featured Reviews

Harish (Kumar) - PeerSpot reviewer
Cybersecurity And Information Governance Head at Aeren
Email security has blocked sophisticated phishing and now protects inboxes with AI detection
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can read email content and Google Drive content. This presents a data privacy challenge, and we had to mitigate it by signing a Data Processing Agreement and other agreements. Because it is not a traditional in-line solution, Check Point Email Security (formerly Harmony Email & Collaboration) connects with Google Workspace using API permission and can access email, attachments, sender, recipient information, links, and all metadata is with Check Point. Data storage and everything else is with Check Point, which is the challenge. This solution has a drawback because of API deployment, while other solutions are traditional secure email gateways that are in-line solutions. In those solutions, we need to change the MX record, but with this solution we do not need to change the MX record, which is a pro of API-based deployment. However, there is also a con in that with API solutions, the email is scanned but after delivery in the mailbox.
Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
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912,517 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
8%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise24
Large Enterprise37
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
We are not currently using this product. Six months back, we removed that product due to a few issues. The major issue is naturally the budget, as it is expensive. Our organization is expanding and...
What is your primary use case for Check Point Harmony Email & Office?
The major use case for Check Point Email Security (formerly Harmony Email & Collaboration) was Business Email Compromise, CEO fraud, and vendor impersonation. Phishing attacks were also a major...
What needs improvement with Check Point Harmony Email & Office?
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can rea...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
No data available
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Check Point Email Security (formerly Harmony Email & Collaboration) vs. Darktrace and other solutions. Updated: September 2026.
912,517 professionals have used our research since 2012.