

Find out in this report how the two AI Data Analysis solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
In my opinion, there's a positive return on investment.
I have seen a return on investment, especially in time saved for my clients; in the incident management process, the average cycle time for handling tickets was over ninety-eight hours, but after identifying root causes, such as tickets being held due to wrong group allocation, the cycle time reduced to approximately thirty-eight hours.
It took more than two weeks to receive a response.
Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.
Other times I do not get much clarity on the support from the team.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.
At the moment, I'd rate scalability six or seven out of ten.
It's super stable.
Celonis is stable.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
The most important area for improvement is the automation part.
I believe that the owners of IBM SPSS Statistics should think about improving the package itself to be able to treat unstructured data.
I'm unsure if SPSS has a commercial offering for big servers, unlike KNIME, which does.
I think it's relatively expensive, but it's also good.
Based on client feedback, I have heard that the pricing for Celonis is considered high.
creating a data model for one process will differ in cost if you add more data models for additional processes.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
Predictive analytics is the most important part of analytics.
I mainly used it for cross tabs, correlation, regression, chi-squared tests, and similar analyses often seen in published papers.
| Product | Mindshare (%) |
|---|---|
| Celonis | 0.5% |
| IBM SPSS Statistics | 0.5% |
| Other | 99.0% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 6 |
| Large Enterprise | 20 |
Celonis empowers businesses with process mining, offering automation and AI features that visualize processes, identify bottlenecks, and optimize operations. With seamless integration and user-friendly tools, Celonis adds significant value to businesses aiming for operational efficiency.
Celonis is a leading tool for process mining and optimization, seamlessly connecting with SAP and Oracle systems through pre-built connectors. Its capabilities include visualizing processes, identifying inefficiencies, and optimizing workflows with comprehensive dashboards and action flows. While Celonis scores high on functionality, integration with Microsoft, Azure connectivity, and an improved pricing model are areas for improvement. Training resources and an intuitive interface are essential for users managing frequent updates and complex programming needs. With robust process analysis and automation features, Celonis enhances decision-making and resource allocation.
What key features does Celonis offer?In finance, procurement, and supply chain, Celonis is utilized to monitor and optimize entire business processes, analyzing data from systems like SAP and Oracle to uncover inefficiencies. Organizations leverage its process analysis and automation triggers for improved performance and resource allocation.
IBM SPSS Statistics is renowned for its intuitive interface and robust statistical capabilities. It efficiently handles large datasets, making it essential for data analysis, quantitative research, and business decision-making.
IBM SPSS Statistics offers extensive functionality supporting both beginners and experts. It is used for data analysis across industries, accommodating advanced statistical modeling such as regression, clustering, ANOVA, and decision trees. Users benefit from its quick model building and ease of use, which are indispensable in data exploration and decision-making. Room for improvement includes charting, visualization, data preparation, AI integration, automation, multivariate analysis, and unstructured data handling. Enhancements in importing/exporting features, cost efficiency, interface improvements, and user-friendly documentation are sought after by users looking for alignment with modern data science practices.
What are IBM SPSS Statistics' most notable features?IBM SPSS Statistics is implemented broadly, including academic research for in-depth studies, business analytics for informed decision making, and in the social sciences for comprehensive data exploration. Organizations utilize its advanced features like AI integration and automated modeling across sectors to gain actionable insights, streamline data processes, and support research initiatives.
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