Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Save money by identifying problems, thereby reducing monetary losses on their application side.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
After implementing New Relic, we have decreased staffing requirements while saving time and money.
They literally taught me what to do.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
They are very polite and helped him out.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Dynatrace is a SaaS product with frequent agent management updates.
New Relic lags sometimes.
New Relic is stable based on my experience, as I have not seen any problems with the UI.
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace could enhance cost and licensing structures, as the current pricing can be expensive for large-scale deployments.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Dynatrace is known to be costly, which delayed its integration into our system.
If setting up in a large scale environment, it is overwhelming because it is expensive.
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.
The scatter plot is very useful. It shows red dots wherever there are issues.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Dynatrace links compute with services and services with code and other components.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
| Product | Mindshare (%) |
|---|---|
| Dynatrace | 5.6% |
| New Relic | 3.8% |
| Catchpoint | 0.8% |
| Other | 89.8% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 50 |
| Large Enterprise | 300 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 77 |
Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.
Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.
What are the key features of Catchpoint?Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.
Dynatrace offers AI-driven root cause analysis, full-stack observability, and more. Its seamless integration and automated alerts enhance operational efficiency for application performance monitoring across diverse environments.
Dynatrace provides users with comprehensive tools for proactive monitoring, leveraging AI-powered insights to detect bottlenecks and monitor user behavior. It enhances system dependency visualization via Smartscape and offers deep transaction insights through PurePath. Session Replay captures real user experiences, while custom dashboards emphasize essential metrics. Integration capabilities and seamless deployment are key, though users face challenges with navigation, integration, and licensing. Enhancing third-party training tools and optimizing real-time AI diagnostics is desired, with demands for better database monitoring reports and simpler UI.
What are Dynatrace's key features?Dynatrace is implemented in industries like finance for monitoring infrastructure and user experience. In manufacturing, it helps ensure system reliability. Its AI-driven approach is crucial for cloud deployments, supporting performance optimization and proactive monitoring.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
