We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs."
"The most valuable feature is the scheduling."
"The flexibility characteristic in a BPMS, through BPMN and DMN, is undoubtedly the most interesting feature for our business."
"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."
"Easy to use and easy to integrate into the products and applications we provide for our customers."
"Provides an easy way to integrate with the architectural environment."
"The most valuable features are the workflow, the task list, and the modeler where we use VPN."
"The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The data visualization is good."
"It's probably the best product out there."
"It's scalable."
"There are a lot of ready to use orchestration custom packs."
"The solution effectively automates business processes."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"I would like to see the forms engine available in the open-source version of this solution."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"The latency of API could be decreased."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"Initial setup can be quite complex."
"The product must provide more videos and training materials."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"Efficiency of some features could be improved."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"We cannot perform GUI automation using the tool."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"The deployment requires awareness among the project staff."
Camunda is ranked 1st in Process Automation with 68 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Visio, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BMC TrueSight Orchestration and F5 BIG-IQ. See our Camunda vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
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