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CA Process Automation vs Temporal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
36th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Temporal
Ranking in Process Automation
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Process Automation category, the mindshare of CA Process Automation is 0.9%, up from 0.3% compared to the previous year. The mindshare of Temporal is 5.7%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Temporal5.7%
CA Process Automation0.9%
Other93.4%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
MP
Founder & CEO at Lanzar
Automation streamlines operations and improves time and cost efficiency
My overall experience with Temporal is rated between 8 to 9, mainly due to a learning curve that only senior developers can navigate effectively, which makes it a bit challenging for junior developers. We don't have any instances of on-premise, so I cannot comment on that because we are a first company, with all services deployed on cloud infrastructure. Most of the integration is through RPC or APIs, ensuring all our systems are in cohesion. We do state persistence to a Postgres instance, and we have modified it to our use case with better indexing. And for fault tolerance, we built a queue and an alerting mechanism that notifies us if any workflows fail after specific failure points so we can act upon it. On a scale of 1-10, I rate Temporal an 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"If you’re planning or looking for an application able to create process automation, stop looking."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"The ROI is apparent in terms of business case automation; previously, a bunch of people filled in data in NetSuite or managed stocks between warehouses and Amazon, but now everything is automated, saving time."
"The tool is easy for a beginner to learn. The documentation covers activities, workflows, workers, servers, and more. While more examples could be beneficial, the existing resources are good enough to help you get started. There are also YouTube videos available that can provide additional context. The Slack community for Temporal is very active and helpful, similar to Stack Overflow, where you can find answers to a wide range of questions from basic to advanced levels. If you have a unique question, the community is responsive and provides knowledgeable support."
"The solution's most valuable feature is its ability to retry from an interrupted state."
"The solution's most valuable features include its ability to simplify the management of complex workflows, improve system resilience and fault tolerance, and reduce the need for extensive boilerplate code."
"What I like best about Temporal is its durable execution, which means you don't need to write many boilerplate code for critical pieces, especially for retries. It also has great observability and a nice dashboard to see issues without digging into logs. The interface for viewing activities is excellent, with good tracing that shows how long activities took and what ran, making it almost perfect for debugging."
"Temporal allows retryability for different workflows whenever they fail. It helps ensure idempotence and that things get done."
"The initial setup is easy."
"The most valuable thing about Temporal is that we can create multiple and child workflows. We can segregate work as we want, which is good for work organization. It's also easy to maintain. We're trying to generate and fill PDF forms with custom data, including digital signatures. We call AWS and do all activities through Temporal, like calling and saving data in buckets. We do this because we have a lot of load, with multiple users requesting data. We have two types of users: admin and customer. The admin creates forms, and employees or customers fill them out. When admin gets a form, it's stored in Temporal."
 

Cons

"These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It’s very complex, which is one of the disadvantages."
"Make some of the features more open source that way developers can have more flexibility."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"I'd like to see additional form functionality and having Python as an available common script language."
"OCR capability should be added as a feature."
"Configuring workflows can be improved —the solution could offer more options, but it's not a must-have."
"Retro compatibility needs improvement. Sometimes, when we make new changes to a workflow, it fails if it is not configured properly due to compatibility issues."
"Temporal could be improved by making it more user-friendly for beginners and non-technical staff, ensuring easier integration and usability across different use cases."
"Temporal lacks many resources, like YouTube videos, which users can use to learn or refer to if they get stuck with the solution."
"Developers often mention the desire for a more intuitive visualization of workflow states."
"One area for the product improvement is the learning curve."
"I don't like the limitations on data flow, particularly the difficulty of passing large amounts of data between different activities."
"There are areas where Temporal could improve. For instance, calling multiple microservices with Temporal introduces latency due to workflow registration and analytics overhead."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"The tool is open source under the MIT license, so there are no hidden fees. You can freely use everything on their GitHub and Docker images."
"The savings weren't as big as we initially expected, but they were pretty great from a developer's perspective."
"Temporal is a free, open-source tool."
"It is worth the price."
"Temporal is open-source and free to use, which is great. We didn't have to pay for any premium features."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
29%
Computer Software Company
11%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Temporal?
In terms of pricing, Camunda is indeed costlier than Temporal. The cloud deployment costs differ, and while Camunda 7 can be cheaper due to its integrated setup, comparing latest versions between T...
What needs improvement with Temporal?
The only area for improvement in Temporal is the UI. I know it is a non-UI first product, but comparing Camunda versus Temporal UI, there is a difference. Moreover, n8n, being a no-code platform, i...
What is your primary use case for Temporal?
The main purposes for using Temporal are automation flows, especially financial automations and supply chain automations. Our company name is SR, we are a digital-first CPG brand making company, ma...
 

Also Known As

CA IT Process Automation Manager
No data available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Information Not Available
Find out what your peers are saying about CA Process Automation vs. Temporal and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.