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CA Process Automation vs Temporal comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Temporal
Ranking in Process Automation
11th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of Temporal is 3.4%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Temporal3.4%
CA Process Automation1.0%
Other95.6%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
MP
Founder & CEO at Lanzar
Automation streamlines operations and improves time and cost efficiency
My overall experience with Temporal is rated between 8 to 9, mainly due to a learning curve that only senior developers can navigate effectively, which makes it a bit challenging for junior developers. We don't have any instances of on-premise, so I cannot comment on that because we are a first company, with all services deployed on cloud infrastructure. Most of the integration is through RPC or APIs, ensuring all our systems are in cohesion. We do state persistence to a Postgres instance, and we have modified it to our use case with better indexing. And for fault tolerance, we built a queue and an alerting mechanism that notifies us if any workflows fail after specific failure points so we can act upon it. On a scale of 1-10, I rate Temporal an 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"If you’re planning or looking for an application able to create process automation, stop looking."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"CA Process Automation manager is a very powerful production tool."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"When some jobs take a lot of time and fail midway, the solution’s retry feature automatically causes them to retry."
"What I like best about the tool is that it's easy to install, especially since it uses JavaScript. It's also easy to set up with Docker, and the documentation is easy to understand."
"The solution's most valuable feature is its ability to retry from an interrupted state."
"It's easy to get started and user-friendly."
"The initial setup is easy."
"The tool is easy for a beginner to learn. The documentation covers activities, workflows, workers, servers, and more. While more examples could be beneficial, the existing resources are good enough to help you get started. There are also YouTube videos available that can provide additional context. The Slack community for Temporal is very active and helpful, similar to Stack Overflow, where you can find answers to a wide range of questions from basic to advanced levels. If you have a unique question, the community is responsive and provides knowledgeable support."
"It is very useful for long-running workflows."
"We like the fact that the whole process is durable, which is very useful to us."
 

Cons

"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"OCR capability should be added as a feature."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"I'd like to see additional form functionality and having Python as an available common script language."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"There are areas where Temporal could improve. For instance, calling multiple microservices with Temporal introduces latency due to workflow registration and analytics overhead."
"Configuring workflows can be improved —the solution could offer more options, but it's not a must-have."
"I don't like the limitations on data flow, particularly the difficulty of passing large amounts of data between different activities."
"One area where I think Temporal could improve is its dashboard, particularly in event tracking. Currently, the dashboard doesn't show a time-based view of events, meaning it doesn't display when an event started or went through the retry process. If this feature could be added in a future release, it would significantly enhance monitoring capabilities. Other than that, Temporal's overall performance is quite impressive, and we're confident we can migrate to the Temporal workflow."
"One issue is that we don't have enough resources in the community to get answers when we face problems. We once had a cross-cluster persistence issue, which we solved using different keys. I think Temporal is good right now, but I'm part of the community and will let you know if I think of any improvements."
"Not all necessary information is available online, and community support is limited."
"Temporal could be improved by making it more user-friendly for beginners and non-technical staff, ensuring easier integration and usability across different use cases."
"My overall experience with Temporal is rated between 8 to 9, mainly due to a learning curve that only senior developers can navigate effectively, which makes it a bit challenging for junior developers."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"It is worth the price."
"The tool is open source under the MIT license, so there are no hidden fees. You can freely use everything on their GitHub and Docker images."
"Temporal is a free, open-source tool."
"Temporal is open-source and free to use, which is great. We didn't have to pay for any premium features."
"The savings weren't as big as we initially expected, but they were pretty great from a developer's perspective."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Manufacturing Company
18%
Construction Company
15%
Financial Services Firm
11%
Financial Services Firm
27%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Temporal?
In terms of pricing, Camunda is indeed costlier than Temporal. The cloud deployment costs differ, and while Camunda 7 can be cheaper due to its integrated setup, comparing latest versions between T...
What needs improvement with Temporal?
The only area for improvement in Temporal is the UI. I know it is a non-UI first product, but comparing Camunda versus Temporal UI, there is a difference. Moreover, n8n, being a no-code platform, i...
What is your primary use case for Temporal?
The main purposes for using Temporal are automation flows, especially financial automations and supply chain automations. Our company name is SR, we are a digital-first CPG brand making company, ma...
 

Also Known As

CA IT Process Automation Manager
No data available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Information Not Available
Find out what your peers are saying about CA Process Automation vs. Temporal and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.