Pega Platform vs Temporal comparison

Pega and Temporal Technologies are both solutions in the Process Automation category. Pega is ranked #2 with an average rating of 8.2, while Temporal Technologies is ranked #7 with an average rating of 8.6. Additionally, 91% of Pega users are willing to recommend the solution, compared to 94% of Temporal Technologies users who would recommend it.

Pega Platform

Read 82 Pega Platform reviews

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3,321 Comparison Views

91% willing to recommend

Temporal

Read 17 Temporal reviews

1,417 Views
1,108 Comparison Views

94% willing to recommend

Pega Platform

Temporal

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Temporal are prominent in the enterprise workflow and process management field. While Pega stands out due to its comprehensive enterprise features and stability in managing complex workflows, Temporal has the advantage for development teams with its developer-focused features and handling of distributed transactions.

Features: Pega Platform offers a low-code environment that facilitates rapid deployment and configuration. Its strengths include robust case management and seamless integration services, favored for their stability. The solution's unified architecture is highly valued by enterprise users. Temporal is recognized for its developer-centric approach, focusing on workflow state visibility, fault tolerance, and efficient retry mechanisms. It is particularly beneficial in microservices environments, simplifying complex workflows and improving system resilience.

Room for Improvement: Pega Platform users often cite the complexity and cost of upgrades and licensing as areas needing improvement. A desire for enhanced UI and more modular architecture is prevalent, along with better cloud availability and integration support. Temporal users suggest the need for more comprehensive documentation and community resources to aid beginners. There's also a call for improved workflow visualization and built-in data storage options.

Ease of Deployment and Customer Service: Pega Platform provides diverse deployment options, whether on-premises, public, private, or hybrid clouds, offering flexibility but occasionally complicating setups. Its customer service experiences vary, with some users noting quick responses but others facing delays. Temporal is noted for ease of deployment, particularly for developers, though it lacks extensive support due to its open-source model. Users frequently turn to community forums for support, which may not always be comprehensive.

Pricing and ROI: Pega Platform is on the pricier side, with licensing fees that may deter smaller businesses but promises significant ROI through business process management gains. In contrast, Temporal is cost-effective, being an open-source tool without licensing fees, although hosting can incur additional expenses. Its primary value lies in lowering operational costs by enhancing developer efficiency.

To learn more, read our detailed Pega Platform vs. Temporal Report (Updated: April 2025).

Buyer's Guide

Pega Platform vs. Temporal

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pega Platform

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Temporal

Ranking in Process Automation

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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AbhishekDash

Senior Software Engineer at A.P. Moller - Maersk

Orchestrates infrastructure tasks like deployment, deletion, and management

Temporal focus on developers rather than business users. In contrast to older workflow orchestration engines like Camunda, which are more business-oriented and strongly emphasize UI and workflow authoring, Temporal is geared toward developers. It provides extensive capabilities for building complex workflows. A standout feature of Temporal is its handling of long-running workflows, a significant advantage over many other solutions. Temporal excels in managing distributed transactions and application state durability, especially in microservice environments where transactions might fail due to network issues. Temporal simplifies these challenges by managing retries, fail-safes, and circuit breakers. As a result, developers don't need to implement these features manually; Temporal handles them implicitly, though it also allows for tuning based on specific needs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."

"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."

"This solution is useful for business process management if you have any banking solutions or need to manage a process."

"The tool reduces our costs."

"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."

"The product helps you to build faster."

"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."

"The user interface and the ease of developing the workflow for an application are valuable features."

More Pega Platform pros

"The solution's most valuable feature is its ability to fix things quickly."

"We like the fact that the whole process is durable, which is very useful to us."

"It is very useful for long-running workflows."

"What I like best about the tool is that it's easy to install, especially since it uses JavaScript. It's also easy to set up with Docker, and the documentation is easy to understand."

"When some jobs take a lot of time and fail midway, the solution’s retry feature automatically causes them to retry."

"What I like best about Temporal is its durable execution, which means you don't need to write many boilerplate code for critical pieces, especially for retries. It also has great observability and a nice dashboard to see issues without digging into logs. The interface for viewing activities is excellent, with good tracing that shows how long activities took and what ran, making it almost perfect for debugging."

"It's easy to get started and user-friendly."

"Temporal focus on developers rather than business users."

More Temporal pros

Cons

"They need to support the solution better, at this time the company does not have enough support."

"Its implementation in the public sector was a bit complex."

"The licensing costs are high, and the cost varies between clients."

"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."

"The workflow automation can be slow, so there is room for improvement there."

"There is room for improvement in the user interface area."

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."

"We would like to have a better ability to customize PegaRULES."

More Pega Platform cons

"One issue is that we don't have enough resources in the community to get answers when we face problems. We once had a cross-cluster persistence issue, which we solved using different keys. I think Temporal is good right now, but I'm part of the community and will let you know if I think of any improvements."

"Temporal's debugging is a bit complex."

"Temporal images aren’t FIPS compliant, and we have to be FIPS compliant."

"Temporal doesn't have built-in data storage to store the state of the ongoing execution."

"I don't like the limitations on data flow, particularly the difficulty of passing large amounts of data between different activities."

"While the tool can be a bit daunting initially, especially if you're not used to async programming models, it's generally a pleasure. There's always room for improvement, though. I've noticed some limitations with the .NET SDK regarding dynamic workflows, but this might have been improved in recent versions. Overall, I think Temporal could be more open about implementing features in a more—.NET-friendly way, especially in how you add workers and clients."

"Sometimes it scales kind of badly, but it depends on the process of our products."

"One area where I think Temporal could improve is its dashboard, particularly in event tracking. Currently, the dashboard doesn't show a time-based view of events, meaning it doesn't display when an event started or went through the retry process. If this feature could be added in a future release, it would significantly enhance monitoring capabilities. Other than that, Temporal's overall performance is quite impressive, and we're confident we can migrate to the Temporal workflow."

More Temporal cons

Pricing and Cost Advice

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"The product pricing is considered reasonable compared to other solutions in the market."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"The price of Pega BPM is in the middle range compared to other solutions."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

More Pega Platform pricing and cost advice

"Temporal is open-source and free to use, which is great. We didn't have to pay for any premium features."

"It is worth the price."

"Temporal is a free, open-source tool."

"The tool is open source under the MIT license, so there are no hidden fees. You can freely use everything on their GitHub and Docker images."

"The savings weren't as big as we initially expected, but they were pretty great from a developer's perspective."

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

26%

Computer Software Company

18%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

What is your experience regarding pricing and costs for Temporal?

Temporal OSS is expensive in infrastructure, but it brings back the reliability that companies need.

See all answers

What needs improvement with Temporal?

The actual user interface is still in its early stages. It’s very basic. Users don’t really have a complex permission model yet. Users don’t really have ways to automate things like, for example, p...

See all answers

What is your primary use case for Temporal?

We [my company] use it to run a large workload. We have a set of security scans we want to perform, and we distribute them over a full day, that’s over 24 hours. We use it to orchestrate all the st...

See all answers

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Compared 4% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

Pega Platform

April 2025

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Buyer's Guide

Temporal

April 2025

Download Temporal product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Temporal automates and manages workflows efficiently, offering resilience in distributed systems with features like retry and fault tolerance. Its capabilities in handling complex workflows and integrating with programming languages make it a valuable tool for managing diverse business logic.

Temporal excels in workflow orchestration, automating tasks across multiple platforms, and ensuring durability in asynchronous operations. It supports long-running workflows and simplifies handling distributed transactions, reducing boilerplate code. Temporal is noted for its durable execution and built-in retry policies, enhancing resilience. Despite its complexity and steep learning curve, it is valued for its integration with popular programming languages and relatively easy setup process, though it requires improvements in user-friendly features, documentation, community support, and security.

What are Temporal's key features?

Automation and Efficient Management: Automatically handles workflows without manual intervention.
Resilience and Fault Tolerance: Features built-in retry policies for increased reliability.
Integration: Supports various programming languages, easing development.
Distributed Transactions: Simplifies complex transaction handling with reduced boilerplate code.
Durable Execution: Ensures long-running workflows are reliably managed.

What benefits or ROI should users evaluate?

Scalability and Reliability: Enhances IT environments through robust workflow management.
Ease of Integration: Supports seamless multi-platform automation.
Improved Operational Efficiency: Reduces need for extensive coding, streamlining processes.
Durability and Fault Tolerance: Provides reliable asynchronous operations.

Temporal is implemented in sectors requiring robust workflow orchestration, such as managing data pipelines, API integration, and scheduling tasks. Organizations in a Kubernetes environment leverage it for its scalability and infrastructure management capabilities, securing integrations and enhancing reliability across IT operations.

Temporal Technologies

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Information Not Available

Buyer's Guide

Pega Platform vs. Temporal

April 2025

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