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CA Identity Suite [EOL] vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Identity Suite [EOL]
Average Rating
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (17th)
 

Featured Reviews

it_user732822 - PeerSpot reviewer
Technical Support Manager at Future systems
The identity manager, governance, and identity portal features are especially valuable and helpful
I found all of the features to be quite valuable, especially the identity manager, governance, and identity portal. All of the features are helpful The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can spin up IDM or Identity Suite in a few hours and it is ready to use."
"The most valuable feature is the speed of implementation. Now with the Virtual Appliance, it's much faster. In the past, to implement this kind of solution, it would take so many weeks. Now, it takes one day, or minutes, and we have the deployment ready."
"With the Virtual Appliance, combined with CA Identity Manager and GovernanceMinder as one solution, it eliminates having multiple infrastructure requirements, multiple products, and gives a holistic view of the access granting."
"The most valuable feature is the re-certification campaign capabilities."
"I found all of them quite valuable, especially the identity manager, governance, and identity portal. All the features are helpful."
"Nowadays it is offered as a Virtual Appliance, and that saves considerable time for installing and controlling it."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"The interface is very friendly, colorful, and bold."
"We have received good support from the tech support team."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"Stability is solid as a rock."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"The system is very stable."
"We can enforce complicated password policies and very important frequent password changes."
 

Cons

"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them. Then there are issues around getting the architecture, but it's challenging to get the architecture."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete. It would be great if this synchronization happened immediately."
"If there was a seamless integration between portal and IdentityMinder, then that would help a bit."
"I wish it could create local accounts on desktops."
"The management console could be improved."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"The setup is complex."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
 

Pricing and Cost Advice

Information not available
"The licensing is simple and scalable."
"It is reasonably priced."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"It is more expensive than other solutions on the market."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"Pricing is fair compared to other top vendors."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
12%
Computer Software Company
11%
Marketing Services Firm
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

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What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

IdMLogic SIGMA
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Acciona, Comcast
NEOVERA, Telesis, eSoft
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: January 2026.
881,733 professionals have used our research since 2012.