We performed a comparison between CA Asset Portfolio Management and VMware Service Manager based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."
"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."
"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."
"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."
"Reduces software cost. Reduces the risk of software audits."
"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"
"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."
"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management."
"All of the features are very suitable for us. It is also a stable solution."
"It provides us with improved maintenance cycles."
"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."
"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."
"It needs stronger rebooting components and the ability to develop our own software metrics."
"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"Needs a stronger reporting component, and more integration with CA Client Automation."
"I'd like to see end-of-life information on software products."
"I would like to see more control over audit trail features, where you can turn on and off fields."
"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."
"It needs to improve user roles and access rights."
"Not a ten because the price is high."
Earn 20 points
CA Asset Portfolio Management is ranked 13th in IT Asset Management with 14 reviews while VMware Service Manager is ranked 23rd in IT Asset Management. CA Asset Portfolio Management is rated 8.4, while VMware Service Manager is rated 7.2. The top reviewer of CA Asset Portfolio Management writes "We have a better view of our hardware, warranties, depreciation; but needs a mobile component". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". CA Asset Portfolio Management is most compared with , whereas VMware Service Manager is most compared with BMC Remedy and ServiceNow.
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