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CA Asset Portfolio Management vs Symantec Asset Management Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
641
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
CA Asset Portfolio Management
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
IT Asset Management (14th), License Management (4th)
Symantec Asset Management S...
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
IT Asset Management (20th), License Management (12th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer1998918 - PeerSpot reviewer
Enterprise systems management team lead
Integrates well, highly stable, and scalable
CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.
NR
Team Lead at a computer software company with 10,001+ employees
Plenty of features, stable, and scalable
The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations. I have found Symantec Asset Management Suite does not integrate well with Microsoft solutions, which in the corporate world is a large disadvantage. They are currently lagging behind Microsoft. The cloud version of this solution is not very convenient or comparable to other solutions, they need to improve it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I appreciate the most about Automation Anywhere is the interface."
"We have automated over 2000 man-hours."
"Automation Anywhere has very strong game because it is always up for asking feedback."
"All RPA tools used in the market have similar features and aspects that can be developed, however, specifically for Automation Anywhere, the ready-to-use templates which can be used as plug and play are a great feature."
"It most benefitted us in converting daily routine tasks into automated processes at minimal cost with available infrastructure."
"The built-in features, such as the connector builder and AI development tools, are easily accessible, keeping the software up-to-date."
"Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions."
"One of the notable benefits we've realized from Automation Anywhere is a significant reduction in errors when processing data, which improves both revenue accuracy and operational efficiency."
"It enables us to make better business and financial decisions."
"Gives better control over software and licenses and reduces risk from a software audit."
"From an implementation standpoint, and what we've seen so far of what it can do, I'd say we're extremely satisfied."
"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk, as it allows us to work both sides of life cycle management."
"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."
"It's easy to integrate with our system information."
"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"
"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."
"Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager."
 

Cons

"I feel the cost of licensing is very high for the A2019 version."
"IQ Bot should have an easier way to tag the document's source after extracting information from the document. (Which group does the document or a transaction belong to)."
"When comparing the code under version checks, although there is a change done, it doesn't say so because the change is done at the variable level and not in the line of code."
"One of the things that we did was purchase the solution originally through IBM, as they had an value-added layer on top of it. Once we had another group come on, they purchased additional bots directly from Automation Anywhere, and they wouldn't integrate well. We had to uninstall the solution that we had purchased from IBM and reinstall those bots to move forward."
"Automation Anywhere could enhance its services by establishing a local office in our region to provide better support."
"The local support in Brazil could improve. While it has gotten better in the last few months, we've struggled as a global company trying to contact them sometimes."
"Automation Anywhere has to be integrated with machine learning and AI systems to read images and videos, then put the information into another format."
"The areas that need improvement are the license management, user access permission, user role access management, and technical support."
"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."
"As I'm looking into financial reporting and audits, new features to help with this would be good."
"It was much more complex than we were anticipating. Definitely a complex and very resource-involved setup."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."
"Complex software to understand at the beginning."
"I would like to see more control over audit trail features, where you can turn on and off fields."
"IT asset manager is very complex when integrated with other systems like HR, help desk, procurement and supply chain systems."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations."
 

Pricing and Cost Advice

"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
"We were paying approximately $30,000 for a year license."
"I think the solution's pricing is reasonable."
"In the Indian market, I feel that for mid-size companies, such as ourselves, that having multiple bots costs a lot. If Automation Anywhere wants to expand in the Indian market, they will need to look at their pricing."
"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"Our annual licensing costs are about $500,000."
Information not available
"The price of the solution was reasonable a couple of years ago but now it is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
Construction Company
23%
Financial Services Firm
11%
Government
9%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
Symantec Altiris Asset Management Suite
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: June 2026.
902,270 professionals have used our research since 2012.