eG Enterprise and CA App Synthetic Monitor are two leading products in the market of application performance monitoring solutions. eG Enterprise often garners praise for its comprehensive monitoring capabilities, while CA App Synthetic Monitor is favored for its advanced synthetic monitoring features. User satisfaction with support and pricing is higher for eG Enterprise, but CA App Synthetic Monitor's robust features make it an invaluable tool for many.
Features: eG Enterprise is praised for its extensive monitoring capabilities across various applications and infrastructures. Users value its real-time analytics and dashboard functionalities along with its ability to monitor virtual and cloud environments. CA App Synthetic Monitor is recognized for its advanced synthetic monitoring, enabling proactive detection of issues. Users find its customizable scripting and vast geographic reach particularly valuable.
Room for Improvement: Users of eG Enterprise suggest enhancements in scalability, easier configuration, and improved user interface. CA App Synthetic Monitor's users point out a need for improved integration with other tools, more intuitive setup processes, and an enhanced alerting system.
Ease of Deployment and Customer Service: eG Enterprise receives positive feedback for its deployment model and customer support. Users highlight its guided installation processes and responsive support team. CA App Synthetic Monitor is noted for its straightforward deployment; however, users desire quicker support responses and more comprehensive documentation.
Pricing and ROI: Users indicate that eG Enterprise offers competitive pricing and good ROI, particularly for businesses requiring extensive monitoring. CA App Synthetic Monitor users report satisfaction with its value, although some find it pricier. The main divergence is that eG Enterprise is seen as cost-effective, while CA App Synthetic Monitor is perceived as a premium option with a higher price.
IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
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