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Broadcom Service Virtualization vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 28.6%, down 36.7% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 6.1% mindshare, up 6.0% since last year.
Service Virtualization Mindshare Distribution
ProductMindshare (%)
Broadcom Service Virtualization28.6%
Parasoft Virtualize26.2%
OpenText Service Virtualization14.8%
Other30.400000000000006%
Service Virtualization
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete6.1%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other74.0%
Test Automation Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Clients were able to save $700k and three million GBP in the first year of using the solution."
"Specifically, service virtualization has reduced infrastructure costs by close to 40% and helps in early problem detection and early fix, leading to early product release."
"You have to go check this tool out; the innovation is amazing, as CA has continued to add to the services and transports that it supports and has built all of the enterprise capabilities into the product as well."
"The CAI aka Pathfinder is a great capability and will help the organization to achieve SV goals and expand the SV to different systems without many firewall changes or changes in the existing environment setup."
"I think, wow, we can do a lot of stuff, save a lot of time, and save a lot of money."
"Without trying other products in the service virtualize space, I feel very comfortable working with this product."
"I like the fact that it allows us to focus on just the system under test."
"From financials, we're seeing millions of dollars worth of savings, and we're also seeing time to market gains just based on the fact that we're not dependent or delayed by back end systems and other environments that traditionally caused us delays."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
"The database checkpoints detect problems which are difficult for a human resource to find."
"It is a strong automation tool for desktop, browser, and API testing."
"The solution has a very nice interface."
"I used different solution afterwards and I can say there is no other product with such great flexibility."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"You can record your actions and play them back later."
"Possibility of the automated testing, installing plugins and extensions, data-driven testing and debugger."
 

Cons

"They can always work on usability and making simple things simple to do. This is true of every product that deals with complexity."
"Competitors have more user friendly user interfaces and some have front end systems which are easy to toggle and manipulate."
"There is need to improve the DevTest Workstation with UI-based testing features."
"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"As of today, none of the Microsoft technologies are supported."
"The UI is a pain point. If they had a better UI, it would have a much higher rating."
"Cross-browser support is not that good for that portal."
"A more stable client-side application would be a big thing – their server side application is pretty solid."
"Right now, the product only supports Windows."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"The initial setup of SmartBear TestComplete was complex."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"The solution doesn't have a very flexible pricing model."
"Right now, in terms of recording and scripting the solution is not user-friendly."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
 

Pricing and Cost Advice

"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There are additional fees for advanced-level technical support."
"There is a yearly licensing cost, and I would give it a four out of five."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The licensing costs are in the range of $1,000 to $3,000."
"The product is becoming more and more expensive."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The option we chose was around $2,000 USD."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Marketing Services Firm
10%
Manufacturing Company
10%
Construction Company
8%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
No data available
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Broadcom, Tricentis, Parasoft and others in Service Virtualization. Updated: March 2026.
885,376 professionals have used our research since 2012.