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Broadcom Service Virtualization vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (2nd)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 28.8%, down 36.6% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.9% mindshare, down 6.5% since last year.
Service Virtualization Market Share Distribution
ProductMarket Share (%)
Broadcom Service Virtualization28.8%
Parasoft Virtualize19.4%
Tricentis Tosca17.1%
Other34.69999999999999%
Service Virtualization
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete5.9%
Tricentis Tosca20.4%
OpenText Functional Testing8.7%
Other65.0%
Test Automation Tools
 

Featured Reviews

DM
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool."
"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."
"Easy to understand ways of creating stubs."
"We are able to quickly scale our requests. We have tested across thousands of requests. We have had no problems so far."
"The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities into the product as well."
"Helps us to remove barriers that we have with dependencies on services that we don't own, or services that don't even exist yet."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"There are several areas that are easily configurable."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"When compared to other tools, it is very simple."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"Selenium integration."
"You can record your actions and play them back later."
"The initial setup is pretty easy and it's quick to deploy."
 

Cons

"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"More examples of portal-based virtualization."
"DevTest is pretty massive. It's hard to tell what different parts of it can be used to do different things. They should modulize it more."
"One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects."
"UI should be more user friendly: better usability, more testing oriented."
"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"The workstation component has a very out-dated UI and is in dire need of a facelift."
"It is not a stable solution."
"The licensing costs are a little bit high and should be reduced."
"Right now, the product only supports Windows."
"What is currently missing from this solution is better support for mobile testing."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"Product is not stable enough and it crashes often."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"Increased performance with less memory and CPU usage."
 

Pricing and Cost Advice

"There is a yearly licensing cost, and I would give it a four out of five."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There are additional fees for advanced-level technical support."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The price is less, compared to other products, such as QTP."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The pricing is pretty reasonable."
"SmartBear TestComplete is an expensive tool."
"It comes with a high cost."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Manufacturing Company
11%
Computer Software Company
11%
Performing Arts
10%
Computer Software Company
17%
Manufacturing Company
14%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

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What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
No data available
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, Broadcom, OpenText and others in Service Virtualization. Updated: September 2025.
870,623 professionals have used our research since 2012.