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Box vs Dropbox Business - Enterprise vs Google Drive Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Organizations using Box report efficiency in file management, reduced compliance risks, and notable returns despite some awaiting detailed calculations.
Sentiment score
6.6
Dropbox Business - Enterprise enhances collaboration and security, reducing costs and complaints, increasing satisfaction and adoption over traditional platforms.
Sentiment score
7.4
Google Drive Enterprise boosts productivity with secure file sharing, device access, and integration, enhancing collaboration and ROI.
I have seen a return on investment with reduced cost, quicker development turnaround, reduced management hassle, and improved collaboration between clients and team members.
Sr. Software Engineer at PwC
It has also increased our security in my organization, boosting file sharing security and efficiency in project development by improving how easily we can share project files.
Data Analyst at Wells Fargo
I have seen a return on investment as file sharing security has improved, enabling efficiency in project development, particularly when collaborating on a project where we share files, edit them, and work together effectively.
Software Developer at Atos
 

Customer Service

Sentiment score
5.2
Box customer service is generally praised, but users want improved response times and frontline expertise for better experiences.
Sentiment score
3.3
Dropbox Business - Enterprise support is praised for professionalism and responsiveness, but some desire quicker response times and improvements.
Sentiment score
3.8
Users report high satisfaction with Google Drive Enterprise, citing stability, ease of use, and effective support when needed.
Dropbox offers 24-hour support, both through chat and limited hour calls.
Research Analyst at Counterpoint Research (Counterpoint Technology Market Research)
They should improve their responsiveness, as users sometimes need a quick response and they can take hours to reply.
Software Developer at Atos
The customer support from Dropbox Business - Enterprise is one of the best I have encountered.
Sr. Software Engineer at PwC
 

Scalability Issues

Sentiment score
7.7
Box offers strong scalability and performance for large organizations, but some limitations appear in enterprise-level deployments and large file handling.
Sentiment score
7.3
Dropbox Business - Enterprise offers scalable storage, seamless data management, and reliable performance, adaptable to diverse organizational needs.
Sentiment score
7.7
Google Drive Enterprise offers scalable, cloud-based storage solutions, suitable for diverse organizations with efficient expansion and minimal issues.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
The scalability of Dropbox Business - Enterprise is impressive, as it can handle a huge amount of data seamlessly while maintaining fast and reliable performance.
Software Developer at Atos
It grows with my organization.
Sr. Software Engineer at PwC
Dropbox Business - Enterprise's scalability is very good, as we are able to handle and send large files and receive large files from our clients without seeing any crashes or downtime.
Data Analyst at Wells Fargo
 

Stability Issues

Sentiment score
7.9
Box is highly stable and secure, with minimal outages, though users seek improvements in upload speed.
Sentiment score
8.2
Dropbox Business - Enterprise is praised for its stability and reliability, with minor syncing delays noted by users.
Sentiment score
8.3
Google Drive Enterprise is stable and efficient, handling multiple files well, though network issues may affect performance slightly.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
I have not experienced any downtime or lagging.
Sr. Software Engineer at PwC
 

Room For Improvement

Box needs improved sync, search, file management, security, integration, interface, performance, permissions, API, pricing, and data recovery.
Dropbox Business faces user concerns over cost, security, integration, interface complexity, sync inefficiency, pricing clarity, and support.
Google Drive Enterprise users seek enhanced security, better Microsoft integration, more storage, improved file management, and affordable pricing.
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Collaborative editing was challenging if multiple people were in a document at once.
Consultant at a tech vendor with 51-200 employees
I would also appreciate the feature that allows visibility of who last modified a file, as that would be beneficial.
Software Developer at Atos
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
Measurement Manager at A3E Ingenieros
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
Research Analyst at Counterpoint Research (Counterpoint Technology Market Research)
I am not aware of the security level it provides, and I would not recommend it for enterprise or company use due to these security concerns.
Project Manager at Baens afwerkingsbedrijf
This is the main area that needs improvement in Google Drive Enterprise.
Founder & CEO at Lanzar
 

Setup Cost

Box pricing is initially steep but offers excellent value, with discounts and free versions available for businesses and education.
Dropbox Business - Enterprise offers flexible pricing, with competitive rates and discounts, though some users find subscription fees high.
Enterprise users of Google Drive have varied opinions on pricing, finding it either competitive or costly beyond 15GB free storage.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
the price is relatively competitive compared to competitors such as Google Drive
Software Developer at Atos
My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives.
Sr. Software Engineer at PwC
I find the pricing very competitive and affordable.
Data Analyst at Wells Fargo
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
Chief Executive Officer at Quickening Group
 

Valuable Features

Box provides secure file sharing, collaboration, advanced security, and seamless Microsoft integration, making it ideal for organizations.
Dropbox Business - Enterprise boosts collaboration and productivity with seamless integration, secure sharing, real-time collaboration, and scalable storage.
Google Drive Enterprise provides seamless collaboration, secure storage, and flexible access with integration and synchronization across multiple devices.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
Research Analyst at Counterpoint Research (Counterpoint Technology Market Research)
The feature I find myself using the most, which is the most valuable to me, is document collaboration, as it enables us to edit files and attach comments easily in real time.
Software Developer at Atos
Data encryption and security protocols for the business are excellent.
Sr. Software Engineer at PwC
Google Drive Enterprise excels in collaboration efficiency, making it easy for teams to work together.
Founder & CEO at Lanzar
The integration of various office tools allows for making and sharing documents easily.
Project Manager at Baens afwerkingsbedrijf
The collaboration aspects between teams and within team members are the most beneficial features.
Chief Executive Officer at Quickening Group
 

Mindshare comparison

As of April 2026, in the Cloud Storage category, the mindshare of Box is 3.8%, down from 4.4% compared to the previous year. The mindshare of Dropbox Business - Enterprise is 7.3%, up from 4.3% compared to the previous year. The mindshare of Google Drive Enterprise is 2.9%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Mindshare Distribution
ProductMindshare (%)
Dropbox Business - Enterprise7.3%
Google Drive Enterprise2.9%
Box3.8%
Other86.0%
Cloud Storage
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Family sharing and personal backups have improved how I manage and access my files anywhere
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop. Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.
MP
Founder & CEO at Lanzar
Have faced some confusion with the interface but have managed collaboration and document sharing efficiently
We currently use Notion for project management and CRM, which includes document capabilities and task management features. We have a self-hosted solution and utilize Google Drive Enterprise for everyday tasks. We are customers of Google and integrate Google Drive Enterprise with third-party applications. The compliance requirements are met through the platform's features. On a scale of 1-10, I rate Google Drive Enterprise an 8.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
7%
Government
7%
Construction Company
6%
Construction Company
14%
Financial Services Firm
9%
Manufacturing Company
7%
Performing Arts
7%
Marketing Services Firm
14%
Construction Company
9%
Performing Arts
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise37
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise15
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to p...
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see featu...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience include...
What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What is your experience regarding pricing and costs for Dropbox?
I find the pricing very competitive and affordable, and I have no issue with it. The support is very proactive, and I...
What needs improvement with Dropbox?
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I thin...
What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What is your experience regarding pricing and costs for Google Drive Enterprise?
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effec...
What needs improvement with Google Drive Enterprise?
The home page can be confusing at times. This is the main area that needs improvement in Google Drive Enterprise.
 

Also Known As

No data available
No data available
Drive Enterprise, Google Drive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Journal Communications
Find out what your peers are saying about Dropbox, Google, NetApp and others in Cloud Storage. Updated: March 2026.
885,789 professionals have used our research since 2012.