BMC TrueSight and VMware Aria Operations compete in IT monitoring and management. VMware has the upper hand due to its advanced diagnostic capabilities and superior automation features.
Features: BMC TrueSight excels in event management and integration flexibility, providing a consolidated view of diverse IT environments. It can manage over 350,000 data center assets and proactively handle hardware failures. VMware Aria Operations stands out with AI-driven diagnostics, ServiceNow integration, and comprehensive monitoring, enhanced by its Skyline health diagnostics and efficient license management.
Room for Improvement: BMC TrueSight needs to enhance cloud monitoring and simplify deployment, with existing complexity in knowledge modules and high hardware resource demands. VMware Aria Operations requires better third-party application integrations and improved application-level monitoring. Users also seek a more intuitive dashboard and refined cost model.
Ease of Deployment and Customer Service: BMC TrueSight's on-premises setup is complex, resulting in extended deployment times. VMware Aria Operations offers hybrid deployment options but struggles with non-VMware ecosystem integration. Both products receive mixed reviews in customer service, with BMC's support experiences varying and VMware needing faster response times.
Pricing and ROI: BMC TrueSight involves significant initial and maintenance costs, with pricing varying based on monitored entities. Despite high costs, it is valued for reducing IT operations expenses. VMware Aria Operations also demands considerable investment with layered licensing, yet consolidated pricing is considered reasonable for its functionality, leading to perceived long-term savings.
| Product | Market Share (%) |
|---|---|
| VMware Aria Operations for Applications | 1.9% |
| BMC TrueSight | 1.0% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.
With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.
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