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BMC TrueSight vs Comet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in AIOps
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (8th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (26th)
Comet
Ranking in AIOps
16th
Average Rating
9.0
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
AI Observability (14th)
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
Ujjwal Mule - PeerSpot reviewer
Data Dev Ops Engineer at Proton Technologies
Experiment tracking has transformed model comparisons and now supports faster, clearer insights
I would like to see more flexibility around content and reporting in Comet. Overall, the features are very strong, but having more customizable dashboards or easier ways to create shareable summaries for non-technical stakeholders would be helpful. It would make it easier to turn experiment results into clear insights without exporting data to other tools. There is a need for some improvements in Comet. It is very strong overall, but there are a few areas where it can be improved. For example, more flexibility in dashboards and content customization would be helpful, especially for creating summaries for non-technical stakeholders. Additionally, some advanced features have a learning curve, so slightly simpler onboarding or guided tips would make it easier for new users or freshers. These are minor points and they do not affect my regular day-to-day usage, but from the perspective of a fresher or new users, it could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"Previously, it used to take a few hours to collect results and prepare comparisons, but now with Comet, this takes minutes instead of hours."
"Model metric tracking and comparison has been extremely beneficial, and Comet's customer service has also been excellent—any issue we've had, they have been able to help us resolve."
 

Cons

"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution is overly complex."
"The UI for the end users could be improved and more flexible than it is now."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"There are some complexities with deployment that could be improved in BMC TrueSight."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"BMC's online documentation is often incorrect or incomplete."
"Additionally, some advanced features have a learning curve, so slightly simpler onboarding or guided tips would make it easier for new users or freshers."
 

Pricing and Cost Advice

"The cost depends on the usage."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The tool is moderately expensive."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
9%
Outsourcing Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What needs improvement with Comet for SageMaker Partner AI Apps?
SageMaker itself has a cumbersome interface, which makes launching Comet somewhat of a hassle.
What is your primary use case for Comet for SageMaker Partner AI Apps?
I use Comet for experiment and asset tracking during model development, as well as to support model reproducibility and transparency. I also appreciate the ability to perform an on-prem installatio...
 

Also Known As

ProactiveNet, TrueSight Operations Management
Comet for SageMaker Partner AI Apps
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
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