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BMC TrueSight vs Unomaly comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Cloud Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (8th), IT Infrastructure Monitoring (31st), AIOps (8th)
Unomaly
Ranking in Cloud Monitoring Software
38th
Average Rating
7.0
Reviews Sentiment
2.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight is 1.3%, up from 0.9% compared to the previous year. The mindshare of Unomaly is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
BMC TrueSight1.3%
Unomaly0.2%
Other98.5%
Cloud Monitoring Software
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer2771775 - PeerSpot reviewer
Consulting Head at a outsourcing company with 5,001-10,000 employees
Has improved error detection significantly but still needs deeper integration with intelligent automation
I have been using Unomaly or LM Envision by LogicMonitor for a year for internal purposes. I personally don't use metrics to evaluate Unomaly's performance as I have a team who handles that aspect. The endgame has moved towards agentic AI. Two years back, it was supposed to be the endgame with ML and prediction anomaly. The world has moved on. Having Unomaly, even the best anomaly doesn't make too much of a difference. The endgame is now about the metrics of autonomy rather than anomaly. What is the degree of autonomy? What is the return on autonomy? Those are the metrics I'm more interested in than just having the anomaly. The world order has shifted, and the KPIs have shifted. They already have Gen AI and agentic AI features, but we haven't used them so far. I will continue to use it in the future for now as it's only been a year. We don't want to change anything internally for now. I would recommend Unomaly to other customers because anybody using observability can and should use Unomaly in the new world. I can't think of any types of companies I would not recommend it to because observability cannot exist without Unomaly nowadays. On a scale of 1 to 10, I rate Unomaly a seven.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The initial setup of BMC TrueSight Operations Management was easy."
"Unomaly's anomaly detection capabilities contribute to maintaining system reliability; we cannot find all errors humanly, we cannot configure every possible threshold, and in the new world of intelligence and AI, we need to have this intelligent way of finding out the anomalies."
"Unomaly's anomaly detection capabilities contribute to maintaining system reliability; we cannot find all errors humanly, we cannot configure every possible threshold, and in the new world of intelligence and AI, we need to have this intelligent way of finding out the anomalies."
 

Cons

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The product must provide application or service monitoring features."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution could improve its price."
"BMC TrueSight Operations Management could improve the reporting."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"Having Unomaly, even the best anomaly doesn't make too much of a difference."
"Having Unomaly, even the best anomaly doesn't make too much of a difference."
 

Pricing and Cost Advice

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The cost depends on the usage."
"The tool is moderately expensive."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"They have changed the licensing fees."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
9%
Outsourcing Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What needs improvement with Unomaly?
We do not use its Contextual Insight feature. We haven't explored the LLM side. That part wasn't GA. They've recently launched it. The agentic AI feature has not been tried yet. I would need to che...
What is your primary use case for Unomaly?
The primary use cases for Unomaly involve all kinds of things. It's a rate anomaly, error anomaly, it could be anything. Any kind of anomalous pattern can be detected. Unomaly's anomaly detection c...
What advice do you have for others considering Unomaly?
I have been using Unomaly or LM Envision by LogicMonitor for a year for internal purposes. I personally don't use metrics to evaluate Unomaly's performance as I have a team who handles that aspect....
 

Comparisons

 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
ESL  VasakronanTurtle Entertainment 
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