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BMC Remedy Asset Management vs Device42 comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Remedy Asset Management and Device42 based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC Remedy Asset Management vs. Device42 report (Updated: September 2022).
635,513 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a scalable product.""The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO.""It has some good features for tracking. They also have a cloud and a mobile access feature."

More BMC Remedy Asset Management Pros →

"The pricing is reasonable."

More Device42 Pros →

Cons
"If a user isn't using an out-of-the-box configuration, it can get a bit complex.""Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard.""BMC Remedy Asset Management could improve by adding intuitive dashboards."

More BMC Remedy Asset Management Cons →

"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."

More Device42 Cons →

Pricing and Cost Advice
  • "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
  • More BMC Remedy Asset Management Pricing and Cost Advice →

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    635,513 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:They have a feature called Smart IT, which is like an easy-interfaced use BMC for end users. Maybe if they could add more of the asset features into Smart IT, it would be more helpful to users, in… more »
    Top Answer:The main use is for asset management. It's all the network elements and all the IP devices and all the relationships between them integrated with discovery and some other integrations with other tools… more »
    Top Answer:I'm a reseller. I'm more on the technical side and don't really handle billing and payments. Therefore, I don't have any details on licensing or costs. That said, my understanding is that it is… more »
    Top Answer:They always say and recommend that we should run one remote connector, and one discovery service for about 500 to 1,000 devices, which actually means the productivity of this remote connector. Even… more »
    Ranking
    10th
    out of 44 in IT Asset Management
    Views
    2,083
    Comparisons
    1,290
    Reviews
    2
    Average Words per Review
    447
    Rating
    7.5
    14th
    out of 44 in IT Asset Management
    Views
    4,201
    Comparisons
    2,136
    Reviews
    1
    Average Words per Review
    635
    Rating
    N/A
    Comparisons
    Also Known As
    Remedy Asset Management
    Learn More
    Overview

    BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

    Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

    • Asset costing: Track depreciation over time.
    • Compliance: Software licenses management helps you avoid audit costs.
    • Contract management: Proactively identify contract infringements and purchasing opportunities.
    • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
    • Effective change: Make informed decisions about IT changes.

    Device42 makes IT decision making easier. With accurate, automatic inventory tracking powered by automatic discovery, Device42 is your go-to for everything from day-to-day ITSM to IPAM to encrypted secret storage, DCIM rack modeling, migration planning, and more!

    Say Hello! to Automated Data Center Management

    Say goodbye to spreadsheets and manual drawings which are, at best, inefficient and quickly outdated. Device42 auto-generates accurate infrastructure and inter-dependency diagrams making data center management faster, easier, and more accurate.

    • Gain – Gain accurate infrastructure visibility — know what you have, where it’s located, how it’s connected, and who owns it.
    • Beyond – Go beyond just the physical — gain visibility into blades, virtual machines, cloud instances, and the applications running on them.
    • Support – Support and document the entire lifecycle from purchase order to retirement.
    • Infrastructure – Device42’s comprehensive infrastructure management enables more informed decision making.

    Know Exactly What is Running, and Where, with Deep Application Mapping

    • Mapping – Powerful application mapping tools relate data from various sources.
    • Related – Auto-discovered data is related with imported and input data.
    • Components – Dependency flow diagrams relating application components are automatically generated.
    • Visualize – IT managers can visualize the application’s different parts and interdependencies.
    • Charts – Automatically-generated impact charts show the relationships between applications, hardware components, and facilities.

    Transform IT Anarchy into IT Organization

    Access real-time configuration data to understand where resources are and how those resources are being consumed. Support future capacity and growth planning.

    • IP Address – Get the next available IP address (eliminate ping and pray).
    • Capacity – Locate racks with enough space and power capacity to house new servers.
    • Affected – Determine which users are affected by scheduled and unscheduled outages.
    • Supported – Know if a server/OS is still supported, and where to find it.
    • Accurate – Maintain accurate server-switch port connections.
    • Manage – Accurately manage rack power and cooling capacities.
    • Device – Know device interdependencies and their service relationships.

    Efficiently Manage Growth and Consolidation with Powerful Capacity Planning Tools

    • Rack – Find available rack capacity with heat maps colored by available units.
    • Power – Ensure power availability at a glance with overlaid color bars.
    • Find – Quickly find space, outlets, and power capacity for new equipment with “What-If” scenarios.
    • Connections – Visually ensure all your machines are redundantly connected.
    • Hardware – Easily identify any hardware without redundancy.
    • View – View power consumption, temperature, and humidity over time.
    • Data Center – Locate data center hot spots and eliminate problem areas.
    • Reports – Comprehensive reporting includes abundant pre-configured reports or easily create your own.
    • Change – Instantly report change history, contracts, rack space availability, and much more.
    • Consolidate – Remove the guesswork — know if you have room to grow, or power and cooling capacity to consolidate.

    Dramatically Reduce Data Entry

    Increase data center staff productivity. By minimizing or eliminating redundant and low-value data entry, IT staff can spend more time on high-value business initiatives.

    • Automatic – Device42's autodiscovery, import tools, and 3rd-party integrations do a vast majority of the hard work for you.
    • API – All the documentation you could ever want on our open API is available at http://api.device42.com.
    • Powerful – Device42’s open and powerful REST API is thoroughly documented, easy to use, and extremely powerful —enabling input and output of data to and from external sources with features like .XLS API imports.
    • Better Place – Freedom from excessive data entry means you can focus on building the next cool thing and making the world a better place!

    Enhance IT Service Management

    Device42 integrates with many popular 3rd-party tools and imports from almost anywhere!

    • Input – No need to input the same data into multiple systems!
    • Information – Enhance the information in your ticketing system with data from Device42.
    • ITSM App – Out-of-the-box integrations with popular ITSM applications such as JIRA, Confluence, ServiceNow, and Zendesk.
    • Automation – Out-of-the-box integrations with automation platforms like Rundeck, Puppet, and Chef.
    • CMDB Providers – Import data from other CMDB providers like Aperature, Microsoft SCCM, Solarwinds, OpenDCIM, Racktables, Rackmonkey
    • Anywhere – Import from spreadsheets, Visio docs, and anywhere else you can get a .csv file.

    Effectively Manage Asset Life Cycles

    Make the most out of your budget. Track software and support entitlements, and full hardware asset lifecycles.

    • Purchases – Record purchases.
    • Lifecycle – Asset lifecycle tracking from the day of purchase to the day it’s retired.
    • Contract – Associate a service contract with the actual asset it applies to.
    • QR Code – Automatically generate a smartphone-readable QR code for physical inventory.
    • Planning – Improve planning with accurate financial data for budgeting and auditing.
    • Proactive – Proactively manage contracts and maintenance renewals with powerful reporting and renewal notices.
    • Track Well – Track software licensing and ensure compliance.
    • Eliminate – Eliminate waste and save money.

    Resolve Technical Issues Faster

    • Services – Improve your IT service delivery with accurate and actionable data.
    • Flexible – Device42 will discover and correlate relationships between physical, logical, and virtual environments – providing a powerful tool for problem solving.
    • Ticket Makes – Attaching the actual device to a ticket makes confusion about which device is being referenced a thing of the past.
    • Locate Device – Locating the device has never been easier when it’s attached to a ticket; click the device and get all the relevant details from Device42.
    • Emergency – The next time a data center emergency arises, save the day in style!

    Centrally Manage Shared Accounts and Passwords

    • Find – Take control of who has access to what systems
    • Ensure – Ensure that data center teams have the information they need, when they need it
    • Very Fast – Quickly map service accounts and secrets to devices and applications
    • Powerful Control – Protect account and password information with granular access controls
    • Locate – Track password views, expiration dates, and password changes
    • Happiness – And yes…keep the auditors happy, happy, happy!
    Offer
    Learn more about BMC Remedy Asset Management
    Learn more about Device42
    Sample Customers
    Scripps Networks
    Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Government13%
    Financial Services Firm10%
    Insurance Company6%
    REVIEWERS
    University25%
    Financial Services Firm25%
    Logistics Company13%
    Retailer13%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider12%
    Government8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business22%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business14%
    Midsize Enterprise21%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise16%
    Large Enterprise67%
    Buyer's Guide
    IT Asset Management
    September 2022
    Find out what your peers are saying about ServiceNow, Freshworks, BMC and others in IT Asset Management. Updated: September 2022.
    635,513 professionals have used our research since 2012.

    BMC Remedy Asset Management is ranked 10th in IT Asset Management with 3 reviews while Device42 is ranked 14th in IT Asset Management with 1 review. BMC Remedy Asset Management is rated 7.6, while Device42 is rated 0.0. The top reviewer of BMC Remedy Asset Management writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Device42 writes "Reasonably priced and stable but the remote connectors need to cover more devices". BMC Remedy Asset Management is most compared with ServiceNow, BMC Helix Discovery, BMC Track-It!, Qualys Asset Inventory and VMware Service Manager, whereas Device42 is most compared with ServiceNow, ServiceNow CMDB, BMC Helix Discovery, Infoblox IPAM and SCSM.

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.