No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Tivoli Asset Management for IT vs Micro Focus ZENworks Asset Management comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
IBM Tivoli Asset Management...
Average Rating
7.0
Reviews Sentiment
4.8
Number of Reviews
1
Ranking in other categories
IT Asset Management (22nd), License Management (7th)
Micro Focus ZENworks Asset ...
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
IT Asset Management (24th), License Management (14th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
HarshalDeore - PeerSpot reviewer
Solutions Architect at Parseq
A user-friendly solution that has a good user interface, but its technical support is not good enough
Around 20 to 25 staff members are needed to deploy and maintain the solution, including two managers, one architect, and other implementers. IBM Tivoli Asset Management for IT does not adopt the latest technology. The solution can be integrated with our existing IT environment through some web services and connectors. Overall, I rate the solution a seven out of ten.
Isam Ahmed - PeerSpot reviewer
System analyst at Ministry of Interior
Has an easy initial setup process, but its stability needs improvement
We use the product for asset management The product’s stability needs improvement. We have been using Micro Focus ZENworks Asset Management for two years. I rate the product's stability an eight out of ten. It could be better.  Our organization has around 50-100 Micro Focus ZENworks Asset…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere's OCR functionality stands out as the most valuable feature for us, as it allows us to swiftly extract data for repetitive tasks, significantly boosting our efficiency."
"Our return on investment is high."
"They have an AI platform with GenAI implemented to help us generate anything that is necessary for automation."
"The reporting capabilities are pretty nice."
"In my day-to-day applications, I can integrate Automation Copilot easily as I can embed it within Workday, BambooHR, and Salesforce, allowing business users easy access to Automation Anywhere without logging into multiple applications, thus saving 85 to 90% of the time."
"It's easy to use, and with less experience, anyone with the business knowledge can automate easily."
"We can access it anywhere. E.g., I can access dashboard from my Control Room on my mobile app using Automation Anywhere."
"What I like most about Automation Anywhere is that it saves a lot of time because it rarely makes mistakes, which could have been made if we were to do that work repeatedly."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"It is a scalable product."
 

Cons

"The biggest issue was that the new license required upgraded hardware infrastructure so we were getting all new tech stuff procured which meant that we were getting updated RAMs and things like that. Getting the licenses was easier but building the infrastructure which was required to support the new version was difficult."
"The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release."
"The Excel command has some limitations that they are working on."
"I am not technically inclined, and it involves many steps for a process to function properly. It requires a lot of work initially to design and develop a process. I find it somewhat challenging. If you take time to understand it, it's not too difficult, but it seems complicated at the beginning if you're not a technical person."
"IQ Bot is bad and needs a lot of tweaking."
"My opinion is that we need to have a video or tutorial on how to implement these features, as well as seeing what results to expect."
"We did use quite a bit of Citrix automation. Of course, AI Sense helps you through that. There are two big challenges that I can think of with Citrix automation. Your making multiple hops into end-to-end systems. As you are rating the screen, which is a screen within a screen, which is what Citrix automation is, the complexity increases. That is where the two things will come in: the tool's functionality and the beauty of design. These two have to come in together to make it work. If you don't have one or the other, it's not going to work."
"I would like to have the ability to schedule bots by whichever one is available."
"The solution’s initial setup is complex and technical support is not good enough."
"The product’s stability needs improvement."
 

Pricing and Cost Advice

"The licensing cost is approximately $4,000 USD, which is a seed license."
"If you are looking into Automation Anywhere, get the Community Edition and play with it."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"I am not sure about the costs, but two Bot Runners and four Bot Creators may cost approximately 1CR."
"Our costs are approximately between $5,000 to $10,000 per license."
"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."
"IBM Tivoli Asset Management for IT is an expensive solution."
"The product has reasonable pricing."
report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
911,493 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
10%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
Ask a question
Earn 20 points
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Tivoli Asset Management for IT
Novell IT Asset Management
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy
Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: August 2026.
911,493 professionals have used our research since 2012.