IBM Tivoli Asset Management for IT vs Microsoft Configuration Manager comparison

Why PeerSpot?

The compared IBM and Microsoft solutions aren't in the same category. IBM is ranked #21 in IAM , and holds a 1.6% mindshare in the category. Microsoft is ranked #5 in SM , with an average rating of 8.2, and holds a 4.0% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 91% of Microsoft users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM Tivoli Asset Management for IT and Microsoft Configuration Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, Device42 and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: October 2026).

Buyer's Guide

IT Asset Management

October 2026

Download the complete report

Helped 921,338 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

IT Asset Management Mindshare Distribution
Product	Mindshare (%)
IBM Tivoli Asset Management for IT	1.6%
ServiceNow	11.8%
Freshservice	5.1%
Other	81.5%

IT Asset Management

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
Microsoft Configuration Manager	4.0%
Zabbix	10.0%
Nagios XI	6.3%
Other	79.7%

Server Monitoring

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

Read full review

HarshalDeore

Solutions Architect at Parseq

A user-friendly solution that has a good user interface, but its technical support is not good enough

Around 20 to 25 staff members are needed to deploy and maintain the solution, including two managers, one architect, and other implementers. IBM Tivoli Asset Management for IT does not adopt the latest technology. The solution can be integrated with our existing IT environment through some web services and connectors. Overall, I rate the solution a seven out of ten.

Read full review

Narendar S

Senior System Engineer at a tech services company with 10,001+ employees

Centralized endpoint control has streamlined deployments and improved security compliance

In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SAP GUI Integration commands are highly useful while working with SAP applications and facilitate easy use of the software. This feature has been recently incorporated within the software and we have been using it to interface with SAP systems in development as well as production."

"Automation Anywhere (AA) is really fast on the development side. It's an efficient and intelligent RPA tool, with a good engine and good connectors."

"Automation Anywhere helped me achieve three main goals: reducing repetitive manual work, improving process consistency, and scaling automation while maintaining centralized control and monitoring."

"AA improves process consistency and reduces human error."

"It automates forms for our customers and our analysts."

"The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us."

"Automation Anywhere is stable."

"We have never not had a yearly ROI; we've always greatly exceeded the cost of, or the investment in, the tool and it is saving us more than millions of dollars a year."

More Automation Anywhere pros

"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."

"If you have this solution in your environment, it's a win-win situation."

"The solution is the best there is in the market today."

"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."

"The best thing about SCCM is the patch management."

"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."

"It is easy to install, and quick to deploy."

"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."

"It works well for the endpoints for the customer I'm consulting. It has a bunch of knobs, and you can tune it to do lots of things."

More Microsoft Configuration Manager pros

Cons

"Improving on the ease of use and user experience of Automation Anywhere (AA) could help."

"It should be easier to use."

"If the deployment is not right, you get the frustration, not the automation."

"The support and user community need improvement."

"These guys need to build a good team."

"Sometimes the tool is timing out, which would be a good thing to have resolved."

"I suggest having more ways to perform string manipulations and string operations, instead of just what is pre-defined in the V11 tool."

"The stability of this solution depends on the processes, but I think that there is room for improvement in this regard."

More Automation Anywhere cons

"The solution’s initial setup is complex and technical support is not good enough."

"I think the asset management component, the TSM piece, could be improved."

"The tool's deployment is complex and depends on the architecture you want to implement."

"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."

"There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate."

"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."

"Microsoft Endpoint Configuration Manager could improve the integration."

"The solution can be improved with the addition of a mobile device manager."

"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."

"Automation Anywhere is thought to be quite expensive, especially for smaller organizations."

"We have a three-year contract with Automation Anywhere."

"It's cheapest among the competition, although bargaining is a must."

"The pricing for Automation Anywhere is reasonable."

"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."

"I would like them to have better license management."

"I think it's $5,500 per license."

More Automation Anywhere pricing and cost advice

"IBM Tivoli Asset Management for IT is an expensive solution."

"As far as I know, it is an annual operating expense license."

"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."

"The price could be better."

"The licensing is good because they have various options, depending on what you are looking for."

"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."

"Its price is okay because it is part of our licensing."

"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."

"Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."

More Microsoft Configuration Manager pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.

See recommendations

921,338 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

No data available

Financial Services Firm

12%

Outsourcing Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	566

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	13
Large Enterprise	69

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

Ask a question

Earn 20 points

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...

See all answers

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...

See all answers

What is your experience regarding pricing and costs for SCCM?

The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

HyperScience vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

ServiceNow vs IBM Tivoli Asset Management for IT

Compared 14% of the time

MICS Resource Management vs IBM Tivoli Asset Management for IT

Compared 12% of the time

BMC Helix Discovery vs IBM Tivoli Asset Management for IT

Compared 12% of the time

BigFix vs IBM Tivoli Asset Management for IT

Compared 7% of the time

Micro Focus ZENworks Asset Management vs IBM Tivoli Asset Management for IT

Compared 6% of the time

More IBM Tivoli Asset Management for IT Competitors

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 6% of the time

Tanium vs Microsoft Configuration Manager

Compared 4% of the time

BigFix vs Microsoft Configuration Manager

Compared 3% of the time

VMware Aria Automation vs Microsoft Configuration Manager

Compared 3% of the time

PDQ Deploy vs Microsoft Configuration Manager

Compared 3% of the time

More Microsoft Configuration Manager Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

October 2026

IBM Tivoli Asset Management for IT report

Download IBM Tivoli Asset Management for IT product report

Buyer's Guide

Microsoft Configuration Manager

October 2026

Download Microsoft Configuration Manager product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Tivoli Asset Management for IT

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS

Interactive Demo

Automation Anywhere

Demo not available

IBM

Demo not available

Microsoft

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

IBM Tivoli Asset Management for IT is a comprehensive asset management tool tailored for IT environments. It helps organizations manage their IT assets effectively, optimizing lifecycle management and ensuring better resource utilization.

Tivoli Asset Management for IT integrates seamlessly into IT environments, offering a robust platform for tracking, managing, and optimizing IT assets. Utilizing advanced features, it provides detailed insights that support strategic decision-making, enhances operational efficiency, and reduces risks. Known for its ability to manage complex asset inventories, it aids in cost reduction and productivity improvement. Enterprises can rely on its flexibility to align asset management strategies with business objectives.

What are the most important features of Tivoli Asset Management for IT?

IT Asset Tracking: Efficiently tracks and manages all IT assets within an organization.
Lifecycle Management: Optimizes the lifecycle of assets from procurement to retirement.
Compliance Management: Ensures compliance with industry standards and regulations.
Cost Management: Provides tools for cost tracking and financial analysis of assets.

What benefits or ROI should users expect from IBM Tivoli Asset Management for IT?

Improved Asset Utilization: Enhances the usage and performance of IT assets.
Cost Savings: Reduces unnecessary expenses and improves financial management.
Risk Reduction: Minimizes risks associated with asset management and compliance.
Operational Efficiency: Streamlines processes and boosts overall productivity.

IBM Tivoli Asset Management for IT is widely implemented across industries like healthcare, banking, and manufacturing. In healthcare, it streamlines the management of medical devices and IT systems, ensuring operational efficiency and compliance. In banking, it optimizes asset portfolios to enhance security and performance. Manufacturing firms use it to maintain equipment availability and ensure cost-effective operations.

IBM

Microsoft Configuration Manager offers efficient software deployment, OS updates, and inventory management. Integration with Intune enhances mobile device oversight and complements its powerful reporting and automation features, reducing manual tasks and improving scalability and control.

Microsoft Configuration Manager enables enterprises to manage patches, apps, and operating systems across devices through centralized and remote controls. It supports hybrid environments, automating tasks for productivity and security. While it manages large deployments robustly, improvements in third-party integration, interface usability, and cloud capabilities are needed. Expansion in Linux and mobile device management is important, along with enhanced reporting and automation ease. Faster deployment and responsive technical support are key considerations.

What are the standout features of Microsoft Configuration Manager?

Software Deployment: Streamlines distribution of applications and operating systems.
Patch Management: Ensures systems remain up-to-date with the latest security patches.
Integration with Intune: Facilitates comprehensive mobile device management.
Centralized Control: Provides remote management for widespread device oversight.
Comprehensive Reporting: Supplies detailed insights into IT environments.
Automation Capabilities: Reduces manual workload through task automation.

What benefits should users look for in reviews?

Ease of Configuration: Simplifies setup and operation.
Scalability: Adapts to growth and scale in large enterprises.
Seamless Integration: Works well with other Microsoft platforms.
Operational Efficiency: Increases effectiveness by automating routine tasks.

Technology companies use Microsoft Configuration Manager in sectors like healthcare, finance, and education for deploying essential applications and ensuring device compliance. These industries benefit from its ability to enforce security protocols and manage updates, contributing to robust operational infrastructure.

Microsoft

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Find out what your peers are saying about ServiceNow, Lansweeper, Device42 and others in IT Asset Management. Updated: October 2026.

DOWNLOAD NOW

921,338 professionals have used our research since 2012.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.