Blink Ops vs Splunk SOAR comparison

Security Orchestration Automation and Response (SOAR)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

As of April 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.2%, down from 5.1% compared to the previous year. The mindshare of Blink Ops is 1.5%, up from 0.8% compared to the previous year. The mindshare of Splunk SOAR is 8.0%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
Product	Mindshare (%)
Splunk SOAR	8.0%
Torq	4.2%
Blink Ops	1.5%
Other	86.3%

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Nimrod Vardi

Global IT Director at OpenWeb

Automation workflows have transformed our IT, enabling secure just-in-time access control

We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.

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Andi Heckel

CEO at cybovate

Workflow automation has transformed SOC decisions and now manages security workload effectively

At the moment, I have no idea what an improvement can be because my feeling is Blink Ops can be deployed on-site in a hybrid mode or in the cloud. Hybrid mode means more or less the cloud environment running within the cloud. In Switzerland, I have seen quite a few clients where discussions happened and they said they do not want to go to cloud and want to run it on-premises. But the solution is just too big to run on-premises. Having a smaller version on-premises would be helpful, but my feeling is that is hard to achieve because the solution is just too big and too diverse to run on-premises. The other thing is also the support model. Support models normally work if platforms are accessible from outside, but if I need to go within the company and do some modifications on the platform within the company, it is normally just time-consuming. This limits some of the use cases in some clients if they say, okay, we are a nuclear power plant and we do not want anyone coming from outside. At the moment, nothing else comes to my mind because I would say Blink Ops is a comprehensive platform and sometimes I feel people are overwhelmed. Maybe one thing I have had twice now, and I am not sure if this would be a Blink Ops topic or also one of the competitors. On CRM platforms, if someone changes from one CRM platform to the other CRM platform, there are always converters. From one music platform to the other music platform, there are converters. I think that is quite often missing. People struggle and said they had an automation platform or quite often they have seven or several automation platforms and say they want to reduce to, for example, two different platforms and want to get rid of the other ones. But then sometimes it is quite often a redevelopment, especially if it was a no-coding platform and everything is in code. Then normally it requires a huge transformation project. I think really helping the clients understand what the other platform does and then maybe on this level, just having the wizard would be fine. But my feeling is that migrating from one platform to the other is quite difficult.

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Shiboo Suren

Manager cybersecurity at Hexion Inc.

Automates threat response and reduces investigation time but needs better threat intelligence integration

One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"What I appreciate most about Torq is that it is an essential part of our system."

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."

"I would say Blink Ops has probably the best technical support of all my vendors."

"I really appreciate the accuracy of prompt engineering and the GUI that Blink offers, as it allows us to evaluate before testing exactly how the workflow will look."

"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."

"Splunk SOAR has made a huge impact across security operations and the business overall."

"The product’s integration with other Splunk products is valuable."

"In terms of deployment, there were no issues. It was pretty seamless."

"The most valuable feature is the risk-based access control."

"The solution’s dashboard is really good and customizable. It also has a good UI."

"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."

"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."

More Splunk SOAR pros

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"The initial deployment of Torq was not easy."

"Regarding the pricing of Torq, I would say it is expensive."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"The initial deployment of Torq was not easy."

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"At the moment, nothing else comes to my mind because I would say Blink Ops is a comprehensive platform and sometimes I feel people are overwhelmed."

"The current LLM in Blink is quite accurate, but it still requires a lot of optimization because after a few prompts, it starts creating random responses, which sometimes is problematic."

"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."

"It would be ideal if we could automate processes even more."

"There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."

"It would be ideal for us if Splunk SOAR could integrate with Teams."

"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."

"Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive."

"I think Splunk SOAR is a bit slow to catch up with the AI boom. Everyone is ingesting Copilots or some form of AI in their platforms, and Splunk SOAR doesn't have it yet."

"They should integrate Splunk Enterprise Security better into Splunk Cloud."

More Splunk SOAR cons

Pricing and Cost Advice

Information not available

"Splunk SOAR is an expensive solution for an organization of our size."

"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."

"I found the price of Splunk SOAR to be good."

"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."

"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."

"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."

"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."

"Splunk SOAR is more expensive compared to other options for SOAR."

More Splunk SOAR pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.

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885,444 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Construction Company

11%

Comms Service Provider

Manufacturing Company

18%

Insurance Company

Financial Services Firm

Computer Software Company

Financial Services Firm

11%

Manufacturing Company

10%

Computer Software Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	3
Large Enterprise	4

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	8
Large Enterprise	36

Questions from the Community

What needs improvement with Torq?

We do not utilize the AI features that much. When it comes to general AI features of Torq, we are just slowly startin...

What is your primary use case for Torq?

Torq markets itself as a security tool, and we do use them for security, but not in the traditional sense they market...

What advice do you have for others considering Torq?

I would rate Torq an eight overall. I feel that Torq is as good as the effort you put into it. The limitations are ve...

What needs improvement with Blink Ops?

The current LLM in Blink is quite accurate, but it still requires a lot of optimization because after a few prompts, ...

What is your primary use case for Blink Ops?

I have been POCing Blink for the last few weeks. Blink is a security automation copilot tool that I really liked the ...

What advice do you have for others considering Blink Ops?

On a scale of one to ten, I would rate Blink a seven. I chose seven because Blink is a great tool, but it is still in...

What is your experience regarding pricing and costs for Splunk Phantom?

I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar t...

What needs improvement with Splunk Phantom?

Sometimes it lags when I am working on multiple things. Apart from that, every feature is useful. Integration is an a...

What is your primary use case for Splunk Phantom?

We have been using Splunk SOAR for analyzing threats and mitigating issues in cybersecurity. We provide input and SQL...

Palo Alto Networks Cortex XSOAR vs Torq

Comparisons

Tines vs Torq

Compared 32% of the time

Compared 8% of the time

Swimlane vs Torq

Compared 7% of the time

Dropzone AI vs Torq

Compared 6% of the time

Simbian AI Agents vs Torq

Compared 5% of the time

More Torq Competitors

Tines vs Blink Ops

Compared 33% of the time

Swimlane vs Blink Ops

Compared 10% of the time

ServiceNow Security Operations vs Blink Ops

Compared 8% of the time

Palo Alto Networks Cortex XSOAR vs Blink Ops

Compared 8% of the time

More Blink Ops Competitors

Palo Alto Networks Cortex XSOAR vs Splunk SOAR

Compared 14% of the time

Fortinet FortiSOAR vs Splunk SOAR

Compared 10% of the time

Tines vs Splunk SOAR

Compared 9% of the time

ServiceNow Security Operations vs Splunk SOAR

Compared 7% of the time

Google Security Operations vs Splunk SOAR

Compared 5% of the time

More Splunk SOAR Competitors

Product Reports

Torq

Download Torq product report

AI-Powered Security Automation

Download Blink Ops product report

Splunk SOAR

Download Splunk SOAR product report

Also Known As

No data available

Phantom

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

Blink Ops offers an advanced automation platform tailored for efficient operation management, enabling businesses to streamline processes and reduce manual tasks through its dynamic and customizable features.

Blink Ops stands out for its cloud-based architecture that delivers automation solutions addressing contemporary business challenges. Seamless integration into existing IT environments is a crucial component of Blink Ops, facilitating real-time data processing and improved collaboration across departments. Its adaptability ensures companies can quickly scale operations with minimal disruption, enhancing productivity while maintaining robust security protocols.

What are the key features of Blink Ops?

Customizable Workflows: Design processes that align perfectly with business requirements.
Real-Time Monitoring: Track operations and receive updates instantly to ensure smooth functioning.
Secure Access: Implement stringent security controls to safeguard business data.
Integration Capabilities: Connect with a wide array of existing applications effortlessly.

What benefits should users expect from Blink Ops?

Increased Efficiency: Automate repetitive tasks, allowing teams to focus on strategic initiatives.
Cost Savings: Reduce operational costs through streamlined processes and resource optimization.
Scalability: Easily expand capabilities as business demands grow.
Improved Compliance: Ensure adherence to industry regulations with built-in compliance features.

Blink Ops is implemented across various industries, from finance to healthcare, providing tailored automation solutions that enhance specific industry workflows. In finance, Blink Ops facilitates secure transaction processing, while in healthcare, it supports patient data management, ensuring both sectors benefit from increased operational efficiency and data security.

Blink Ops

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats.

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk

Sample Customers

Information Not Available

Recorded Future, Blackstone

Security Orchestration Automation and Response (SOAR)