The current LLM in Blink is quite accurate, but it still requires a lot of optimization because after a few prompts, it starts creating random responses, which sometimes is problematic. It needs to improve on that, and the customer support needs to improve as well. Customer support for Blink needs to be much more agile and responsible, and they have to have customer obsession. The current customer support is quite slow, and since the tool is great, they should work on improving it.
Find out what your peers are saying about Blink Ops, Tines, Torq and others in Security Orchestration Automation and Response (SOAR). Updated: March 2026.
Security Orchestration Automation and Response integrates security tools and processes, enhancing threat detection, investigation, and response. It minimizes human intervention, making security operations more efficient.Security Orchestration Automation and Response solutions streamline incident management by allowing security teams to automate repetitive tasks, analyze threat data from multiple sources, and orchestrate responses to incidents. These solutions typically provide an automated...
The current LLM in Blink is quite accurate, but it still requires a lot of optimization because after a few prompts, it starts creating random responses, which sometimes is problematic. It needs to improve on that, and the customer support needs to improve as well. Customer support for Blink needs to be much more agile and responsible, and they have to have customer obsession. The current customer support is quite slow, and since the tool is great, they should work on improving it.