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BiZZdesign HoriZZon vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (6th), Business Process Design (11th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
54
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

BiZZdesign HoriZZon and Lucidchart aren’t in the same category and serve different purposes. BiZZdesign HoriZZon is designed for Enterprise Architecture Management and holds a mindshare of 4.9%, up 4.0% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.7% mindshare, up 19.5% since last year.
Enterprise Architecture Management
Mind Mapping Software
 

Featured Reviews

BijoyTalukder - PeerSpot reviewer
Helps to get a clear overview of our enterprise architecture, especially when dealing with multiple departments
One area where BiZZdesign HoriZZon could use some improvement is in its REST APIs. While the platform offers REST APIs, they have limitations when it comes to retrieving and exporting data. Obtaining detailed information at the individual application or component level, including IDs, costs, and deployment-related data, can be challenging through these APIs. This limitation makes it difficult to smoothly export such granular data. I have raised this issue with the BiZZdesign team, and they expressed interest in addressing it, but I'm not aware of the current status of this improvement effort. Nonetheless, improving the usability and flexibility of the REST APIs for data extraction is an area that could enhance the platform's capabilities.
MichaelChirinian - PeerSpot reviewer
Intuitive, integrates well, and is a great way to change text into visual ideas
I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"The initial setup of this solution was very straightforward."
"The feature I find most valuable is that the start times and loading times are short. It takes only a few seconds to load the repository and whenever I want to open diagrams, they are there almost immediately."
"t's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools."
"The most valuable feature is that it allows you to work with different methods, using the same tool."
"The most valuable features of BiZZdesign HoriZZon, from my experience, include its out-of-the-box connectors, such as integration with ServiceNow, Excel, and SQL databases, making data repository management more efficient."
"BiZZdesign HoriZZon is scalable, and I'd give it an eight out of ten for scalability. Our customers are enterprise level companies, but the solution is suitable for small and mid-sized companies as well."
"The most valuable features are the application, portfolio, data, architectures, and modeling things."
"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."
"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."
"For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy."
"It's very easy to use. I didn't go through any tutorials or any documentation. It was very easy for me to start. It is intuitive. Right after logging in, I was able to quickly just drag and drop and do the things I wanted to do, without any prior knowledge of the solution."
"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
 

Cons

"In HoriZZon, there are different matrices. In some of the cases, there is an option to aggregate them, but in other cases, we have not done this, e.g., to see the proper costs. For example, if I have 10 different matrices, then I need to create an aggregate view out of those 10 matrices somewhere. That is where we have been struggling a bit. We have a counterpart from the HoriZZon product team with whom we have bi-weekly discussions. We have suggested to him that this can be improved."
"We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."
"It should be more open to integrating with other existing tools. Although there has been progress in the past."
"I have seen table charts where, if the chart is a little too big, it does not fit in HoriZZon and it is not at all visible... There have been several times where we could not publish a chart properly and we had to break the chart into small tables and create multiple artifacts, creating a complete mess. This should be seriously taken up by BiZZdesign because there is a lot of scope for improvement in terms of usability. It's not at all good, unfortunately."
"One area where BiZZdesign HoriZZon could use some improvement is in its REST APIs."
"It takes a long time to learn and understand, which is a learning curve you have to go through, but once you know how it works, it's very nice to work with."
"The repository of duplicate objects is bad."
"The automatic data collection and interface need improvement."
"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."
"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."
"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"This might already be a feature, but I remember sometimes when we're just all viewing, if you accidentally click, then there's an arrow that pops up, and you have to go back and delete it. A lot of times there are accidental arrows being drawn when really we're just trying to present to each other."
"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."
 

Pricing and Cost Advice

"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"In terms of this particular product usage, my clients currently only use per-user licenses."
"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"The price is reasonable."
"I haven't found any issues with the scalability and licensing parts that are access-related."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"I have a subscription as an individual user for one year, and it is not expensive."
"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Educational Organization
17%
Manufacturing Company
9%
Government
8%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BiZZdesign HoriZZon?
This is one of the best tools, especially because of its collaborative nature. Anyone using it can access previous projects and related data. It's definitely a strong collaborative tool.
What needs improvement with BiZZdesign HoriZZon?
There is room for improvement in BiZZdesign HoriZZon. It's quite robust and has good online forums where people discuss it, though maybe the interface can improve, but I don't want to criticize it ...
What is your primary use case for BiZZdesign HoriZZon?
The typical use case with BiZZdesign HoriZZon is basically for enterprise architecture and also for business process modeling.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
 

Also Known As

HoriZZon
No data available
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
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