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Bizagi vs Lucidchart vs Visio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Process Automation Mindshare Distribution
ProductMindshare (%)
Bizagi3.8%
Camunda15.7%
Temporal5.7%
Other74.8%
Process Automation
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Lucidchart22.0%
Visio23.4%
draw.io13.6%
Other41.0%
Mind Mapping Software
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio9.9%
Bizagi9.4%
Camunda8.7%
Other72.0%
Business Process Design
 

Featured Reviews

FL
Enterprise Architect at a mining and metals company with 10,001+ employees
Intuitive toolset engages users effectively in agile projects
I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.
AlexMartin1 - PeerSpot reviewer
Senior Software Engineer at Nestlé
Visual collaboration has improved remote workflows and supports faster shared decisions
The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bizagi is very simple and easy to use, which I find most valuable, as it allows users to create clean and neat process maps."
"It automates a completely manual, complicated process."
"Our organization's adoption of Bizagi has greatly improved governance, especially where the role of academic secretariat is involved."
"The product enables the users to automate the processes and provides a good user experience."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"The design of the studio is the solution's most valuable feature."
"The solution is very stable; we haven't found any bugs or glitches and it doesn't crash, making it quite reliable."
"This solution is easy to use and it is a good tool for process modeling."
"With the clean format and the straightforward boxes and arrows and everything like that, it makes it so you don't have to dig and you don't have to spend personal time flipping through pages, because everything is right there and super easy to read and super understandable."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."
"The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team."
"The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice."
"The interface is really good and it is very easy to use."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"Having people look at a diagram rather than read through written documents has absolutely saved us time and money."
"What I like about it is that the templates are easily findable and usable, and they are usually created for other software packages. It seems to be pretty much widely adopted in the industry."
"Visio is the cheapest solution because it has the basics."
"The scalability is good. We can reuse it as a model. It can be modified."
"Microsoft Visio is a robust tool for quick mapping."
"Simple to use and very intuitive."
"A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project."
"Visio makes it easy to communicate your ideas from several areas of your imagination across several domains."
"The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available."
 

Cons

"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"Sometimes it requests me to update Bizagi and it takes some time working on it."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"Bizagi doesn't have integrations with other solutions, such as ERP systems; in the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"I think if they could go back to the modeling option or the simulation, that would be good. They also used to have a publish option but they closed that and it's now only available with the pay option."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."
"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."
"The system is a bit clumsy when it comes to stylizing to match corporate imaging styles."
"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."
"The UML diagram that it gave me initially was a huge flow with a bunch of UML tables, and I wasn't going to need that many. If it was a more simple linkage between the tables then it would be easier to finish projects, instead of having to select unnecessary tables and delete them."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should."
"One downside is that you can only modify things online, but when you download work, you download it as an image."
"Extremely large complex drawings need to be saved on the cloud for access."
"It's not the cheapest product, but it's extremely valuable."
"They could improve the drawing function, other solutions provide easier drawing capabilities."
"The solution should have better integration capabilities with MacOS and Linux."
"I would like to see the project planning element improved, although it won't happen because Microsoft deliberately made it worse."
"The tools panel at the top, et cetera, seems really complicated."
"An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally."
"It is a visualization tool, so database visualization is pretty static in it. They haven't moved the ERDs very well. They haven't adopted any real visualization like what you have in Hackolade for JSON or other data patterns. It has none of that. If you go onto broader patterns, you can actually label and integrate with a data set, if you want, for Visio, but it's very clunky and very difficult for me to assign that to another user. I can't assign it to a junior or a documenter. They really haven't cleaned up and made their tools simpler to use when linking to data, which is primarily what you're trying to do."
 

Pricing and Cost Advice

"The price could be lower."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."
"The product must improve its cost."
"Pricing is good value for money."
"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."
"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"I have a subscription as an individual user for one year, and it is not expensive."
"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."
"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."
"Visio is the cheapest solution because it has the basics. Everyone starts with Visio for designing processes because doing it in PowerPoint is a mess. I'm still a student, so I don't pay for licensing."
"My company does pay toward the licensing costs of Visio. It is a cheap product based on my experience, and since I purchased Visio for my own use."
"Visio is included with our Microsoft enterprise license."
"The yearly cost is approximately $400 CAD ($300 USD)."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"The price could be more flexible for infrequent users. If it's your main utility that you use daily, then it's a good price."
"I think costs are on a per user basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the...
What is your experience regarding pricing and costs for Lucidchart?
My experience with pricing, setup cost, and licensing is that we do not have to use the setup because we are using pu...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
Licensing cost is one of the major points for improvement since it is quite high for personal use. People often turn ...
What is your primary use case for Visio?
One of the key use cases for Visio, apart from creating diagrams, is to create a rack elevation diagram for a custome...
 

Comparisons

 

Also Known As

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Microsoft Visio
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: March 2026.
885,444 professionals have used our research since 2012.