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Bizagi vs Lucidchart vs Visio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Process Automation Market Share Distribution
ProductMarket Share (%)
Bizagi5.8%
Camunda25.8%
Temporal7.5%
Other60.9%
Process Automation
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Lucidchart23.1%
Visio27.6%
draw.io18.7%
Other30.599999999999994%
Mind Mapping Software
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio12.5%
Camunda12.3%
Bizagi10.6%
Other64.6%
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Michael Verruto - PeerSpot reviewer
Visual approach facilitates clarity and process efficiency in complex real estate tasks
I haven't done much with Lucidchart's integration with other popular apps such as Teams, though one of my colleagues mentioned it can be added. This has sparked my interest to look into integration with Excel and Word, though we haven't implemented these features yet in our less than a year of operation. I access Lucidchart from multiple devices, including iPhone, iPad, and PC desktop. Our PCs are all laptops, so we can work remotely. I've collaborated with people from home on my iPad while they were on their laptop, though this isn't our routine behavior. I would recommend Lucidchart to others, but I'd also recommend exploring other options. It depends on what your fit and feel is for what you're trying to accomplish. For heavy users or technical users, Lucidchart might be very appealing. It has more capabilities than I'm currently using. The Highway Bridge Maintenance group, who are familiar with Agile processes, speak positively about it. For average users, they might find similar functionality in Miro or other less expensive alternatives. Overall Rating: 9 out of 10
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"The API is pretty straightforward."
"The user interface is pretty good."
"Great mapping feature that's easy to use."
"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"The most valuable features of the solution are the process modeling part and process simulation."
"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."
"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."
"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."
"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."
"The interface is easy for a layperson to use and adapt to."
"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."
"The product is stable."
"The most valuable feature is the ability to draw models quickly."
"It's my understanding that the initial setup is straightforward."
"It works really well for flowcharting, it can label."
"This is a very straightforward product and I don't think that anything needs to be simplified."
"Visio makes it easier than with other tools to do such tasks as changing things or coming up with one's own visual style for presentation purposes."
"It is easy to use."
"It keeps track of its connections as you move things around."
 

Cons

"It is expensive compared to other tools which I have in the market."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"There is no direct scalability option. We can install the same, and using a load balancer, we can improve the scalability features."
"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"The technical support is not fast enough and should be improved."
"I would like an on-premises version of the software that I can just download and use. I think that it's easier that way."
"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."
"What I do find extremely frustrating is that when I've sent the sheet to non-license holders, you have to create an account. You create a username and password. The path taken to create that account is so confusing that everyone thinks that they have to give their credit card number, and then they're reluctant. They don't want to go through the sheet."
"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."
"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."
"When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal."
"Visio could be improved by adding more features. If you look at draw.io, they have more features. Also, if you want to design something for the cloud, Microsoft Azure still isn't enabled, so you need to install the plugin. This prototype is easily available, though."
"It would be nice if there is a database behind it. We have looked into this functionality, but all of the other solutions that have a database are very locked down, and you have to use them their way. You can't define your own stuff. For example, we have a system X, and I want to define system X myself and have it available. If I am ever going to make a change to system X, I want to pull up all the drawings that are associated with system X. I want to be able to search and pull all those drawings. Visio should have the ability to capture metrics associated with each step in the process. For example, based on a specific time, I should be able to link the data to a spreadsheet, which is kind of like the data analysis on the process."
"There is a limitation in Visio."
"Integration with other software would be an area of improvement, so that it's not just used to document but also as a center plane for information sharing."
"As a user, it, unfortunately, lacks recognition by Microsoft products."
"Its support team could be well-equipped with the required information."
"It should be easier to transition into a new version without having to spend so much time in just one area."
"It can be complex. If you don't know a little bit about it, it can get really confusing."
 

Pricing and Cost Advice

"It is expensive."
"This solution would be expensive for a company that has a lot of users."
"Pricing is good value for money."
"Bizagi is totally free for modeling."
"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"I was using the free version."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"I have a subscription as an individual user for one year, and it is not expensive."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"There are some cheaper as well as free solutions."
"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."
"It has a lower price point than the competition."
"The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement."
"If I want to buy Visio for myself, I think it will be around 80 to 120 USD, though it is important to consider that I am unsure of its actual costs."
"I give the cost of Visio a five out of ten."
"The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. We need better pricing for it."
"The pricing of Visio is much better. It has a free version of the cheapest functionality which is enough for us."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Government
7%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise16
Large Enterprise35
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise14
Large Enterprise20
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task a...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
I cannot say anything that needs improvement in Visio; it was quite user-friendly, but I think the organization may h...
 

Comparisons

 

Also Known As

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Microsoft Visio
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: August 2025.
866,286 professionals have used our research since 2012.