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Bitwarden vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitwarden
Ranking in Enterprise Password Managers
7th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
CyberArk Identity
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
 

Mindshare comparison

As of May 2025, in the Enterprise Password Managers category, the mindshare of Bitwarden is 6.3%, up from 1.1% compared to the previous year. The mindshare of CyberArk Identity is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Marcus Quinn - PeerSpot reviewer
Good Documentation, reliable, zero failure and fast
I often use another password manager as well to keep my passwords separate, ensuring redundancy. But one simple thing Bitwarden could improve is providing an option to duplicate credentials. Often, you're creating many sets of credentials for the same thing. If they all have the same information, notes, login, collection, and naming - all you're changing is the password. The ability to duplicate credential records quickly would be a big win. It doesn't do that right now. A feature I appreciate in another app, EndPass, is a shortcut that opens a mini window for quick access to credentials. Bitwarden could benefit from something like this, in addition to duplicating credentials. Other functionalities like team management and collections in Bitwarden are already simple. It doesn't need much more. We appreciate the simplicity and slow evolution rather than being overwhelmed with unnecessary features. It doesn't need to be pretty, just functional and accessible. And accessibility is crucial. If you're deploying to many people resistant to change, accessibility can be an objection. When someone claims they can't use a tool because of an accessibility issue, you're faced with a compliance challenge. Bitwarden does well in this regard. Still, accessibility should never be overlooked in favor of features. As you add more features, you potentially increase complexity and risk.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In our organization, we use Bitwarden for managing product credentials. Bitwarden's collection feature enables us to securely create and store credentials, and we can easily provide team members with access to the relevant collections."
"Having all the passwords in one place is helpful."
"It is open source and the premium package is reasonable."
"The customer service and support are good. The technician is on time and the follow-up is amazing."
"I've found something else that is extremely valuable. Bitwarden refers to it as "emergency access". It's essentially a digital legacy where you can assign approved users who can request access. If you don't decline within a certain timeframe, they can access it in case you're incapacitated or deceased. When I last checked, only a few services offered this feature. Bitwarden had the simplest and best implementation."
"The product has a very friendly community."
"Its integration capabilities and versatility, like the ability to securely save passwords and other critical information, make it incredibly useful."
"It is very easy to use and is a trusted platform. It protects our platform, application, network, and infrastructure resources on any device."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The best thing I like about CyberArk Identity is that it does not require heavy implementation, complex hardware, or complex training."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
 

Cons

"The product could be cheaper."
"The solution should be made more secure as it has the banking sector and assets saved."
"The product must be a bit more unified and refined."
"Enhancing the tool by including additional security variables would be a valuable improvement."
"I would like to log in with a master account using a passkey, that would be easy."
"It would be ideal if the application could be seamlessly integrated into our open-source software, especially for the purpose of enabling straightforward logging."
"I often use another password manager as well to keep my passwords separate, ensuring redundancy. But one simple thing Bitwarden could improve is providing an option to duplicate credentials. Often, you're creating many sets of credentials for the same thing. If they all have the same information, notes, login, collection, and naming - all you're changing is the password. The ability to duplicate credential records quickly would be a big win. It doesn't do that right now."
"It does not have global market penetration, and sometimes, there are support issues."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"There are some issues with CyberArk Identity. Sometimes, I have encountered glitches or bugs, which increased downtime."
"They can include the Mobile Device Management (MDM) feature."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."
 

Pricing and Cost Advice

"In our region, it comes at an affordable price."
"It is an open-source tool."
"The solution is reasonably priced."
"The product is not costly. I pay $10 per month."
"I use a free version and it works well for me."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"The pricing of CyberArk Identity is competitive."
"There is an initial license and then there is a subscription needed."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"CyberArk Identity is an expensive solution."
"The solution is cheap and I rate its pricing an eight out of ten."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitwarden?
I've found something else that is extremely valuable. Bitwarden refers to it as "emergency access". It's essentially a digital legacy where you can assign approved users who can request access. If ...
What is your experience regarding pricing and costs for Bitwarden?
The product is not costly. I pay $10 per month. I use the basic plan, so I don't need the higher plan with more compliance features.
What needs improvement with Bitwarden?
The functionality to fully utilize passkeys could be improved. The last time I spoke to support, they said the development team was working on it. So far, it's working okay on my personal devices. ...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
 

Also Known As

No data available
Idaptive
 

Overview

 

Sample Customers

Information Not Available
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about Bitwarden vs. CyberArk Identity and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.