Try our new research platform with insights from 80,000+ expert users

Bitsight vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Ranking in IT Vendor Risk Management
4th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Attack Surface Management (ASM) (13th)
RSA Archer
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
41
Ranking in other categories
GRC (1st), IT Governance (1st)
 

Mindshare comparison

As of May 2025, in the IT Vendor Risk Management category, the mindshare of Bitsight is 10.9%, down from 14.0% compared to the previous year. The mindshare of RSA Archer is 12.5%, up from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Vendor Risk Management
 

Featured Reviews

Marc Chapel - PeerSpot reviewer
Stable product with efficient features for listing vulnerabilities
I recommend BitSight because it is very convenient to use. It has become a standard tool used in many companies. It is easy to share a few components of an algorithm for users. It is not ideal as it only reflects some of the reality of Internet-facing applications. However, it is the best solution at the moment. I rate it an eight out of ten.
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers open ports from an external point of view."
"Its customer service team responds quickly."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The solution is user-friendly."
"The product helps us identify the vulnerabilities of internet-facing applications."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"The product is very flexible."
"First of all, its access control feature where it provides application level access, solution level access, and even recall access, as well."
"The tool has stability, and it allows me to automate whatever process I have."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"Even non-technical people can be masters of the product."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"Flexible record permissions and data import features."
 

Cons

"Its factor analysis feature could be better."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"The solution’s benchmarking should be improved."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"Data enrichment is the major issue."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"It would be nice if RSA Archer featured more customization. When customers are updating, they should be notified whether certain updates are optional. The install screen should not proceed to the next page unless we make some selections about which updates we want to install."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"The ticket handling process could be improved."
"The product is expensive."
"The solution can be a little slow due to the Silverlight feature."
"While the AI features are emerging and the cost is comparatively low, it's not yet up to the market standard."
"Some areas are not truly automated but are only scheduled."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The pricing is okay. The licensing costs are very reasonable; it is very affordable to us."
"Fairly highly-priced, especially for smaller companies."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"The price of the solution is very affordable."
"The solution is not at all a cheap product."
"It is not expensive. It is reasonable. We only pay for the licensing."
report
Use our free recommendation engine to learn which IT Vendor Risk Management solutions are best for your needs.
849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
9%
Educational Organization
46%
Financial Services Firm
14%
Computer Software Company
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating. They could evolve to be a more powerful scanner of cyber hygiene...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number of clicks to perform some activities and would like RSA to improve in this area. ...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organization manages all types of audits and Enterprise risk activities using Archer.
 

Comparisons

 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about Bitsight vs. RSA Archer and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.