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Bitdefender GravityZone Extended Detection and Response (XDR) vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ext...
Ranking in Extended Detection and Response (XDR)
29th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (39th), Network Detection and Response (NDR) (18th)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.6%, up from 0.3% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.1%
Bitdefender GravityZone Extended Detection and Response (XDR)0.6%
Other98.3%
Extended Detection and Response (XDR)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
Exceptional threat detection and effortless installation impress users
The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quarantine computer functionality is very good for me."
"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"Bitdefender GravityZone Ultra Plus is highly stable."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"The threat detection rates are exceptionally good, better than most of the competition."
"The product is easy to use."
"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The load balancer feature is excellent."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"The most valuable feature of the solution is the ease of deployment."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
 

Cons

"The solution must improve its management features."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"Adding a feature like Data Loss Prevention would be beneficial."
"Detection and response is a disadvantage that could be improved."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"Some customers would like additional features that aren't available through the current GravityZone platform."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The EDR part of the product is an area of concern where improvements are required."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
 

Pricing and Cost Advice

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
14%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise1
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?
The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.
What needs improvement with Bitdefender GravityZone Ultra Plus?
Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

GravityZone Ultra Plus
No data available
 

Overview

 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.