Try our new research platform with insights from 80,000+ expert users

Bitdefender GravityZone Enterprise Security vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Bitdefender GravityZone offers competitive pricing and 35% cost advantage with features comparable to leading security solutions like Sophos and Symantec.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
 

Customer Service

Sentiment score
7.7
Bitdefender GravityZone support is generally helpful, though some users experience delays and communication issues, praising proactive outreach.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
They conduct annual health checks at no cost, making the experience smooth.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
8.9
Bitdefender GravityZone's scalability is highly praised for ease of expansion, supporting businesses of various sizes effectively.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
 

Stability Issues

Sentiment score
8.1
Bitdefender GravityZone is stable and reliable, but resource-heavy with compatibility issues on older systems like Windows 7.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
 

Room For Improvement

Bitdefender GravityZone needs better usability, pricing, integration, and performance, with improvements in reporting, monitoring costs, and mobile features.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
Now, we have to do it via CLI, which even technical personnel struggle to understand.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
Currently running on-premise, we are considering moving to the cloud-based Bitdefender GravityZone Enterprise Security because it offers more features compared to the on-premises version.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Bitdefender GravityZone offers flexible, mid-range pricing and modular licensing, with costs from $0.70 to $4.00 per device.
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
Regarding pricing, setup cost, and licensing, it is affordable.
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Bitdefender GravityZone Enterprise Security excels in threat detection, ransomware protection, and resource management, enhancing network visibility and user satisfaction.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The HyperDetect feature has been highly effective in identifying stealth attacks for us.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.2
Reviews Sentiment
8.3
Number of Reviews
30
Ranking in other categories
Virtualization Security (3rd)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone Enterprise Security1.0%
Trend Micro Smart Protection0.8%
Other98.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
869,760 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Government
6%
Healthcare Company
6%
Performing Arts
12%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
We are not currently using the automated patching or patch management. The security analytics feature, which could help us stay compliant with industry standards, hasn't been enabled yet. Currently...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Trend Micro Smart Protection and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.