We performed a comparison between Bitdefender GravityZone Enterprise Security and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"The stability is very good."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"This is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most valuable feature is the analysis, because of the beta structure."
"I like its unified interface, which also helps you scan Outlook email, for example. Multiple products can be standardized across endpoints or the EDR solution, and the integrations with SIEMs."
"The domain integrator functionality is particularly noteworthy, allowing me to leverage my existing network infrastructure."
"The cloud console is good and the tool is effective in protection."
"We find the protection the solution provides valuable."
"The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on it and the installation is complete."
"It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far."
"Virus scan and the ability to remotely install are valuable features. Being able to manage everything in one place and set different policies and rules for different computer types are very useful features. It also has ransomware protection. It is very simple to use, and it is very effective."
"The solution is very scalable."
"What I like the most is the customer pricing because it's a great value."
"It is a stable solution."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The most valuable features are the DLP and anti-virus functionality."
"We do get notifications, which are helpful."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"Making the portal mobile friendly would be helpful when I am out of office."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR can be improved by providing more detailed reporting."
"The only minor concern is occasional interference with desired programs."
"The dashboard can be improved."
"Overall, Bitdefender GravityZone Enterprise Security is quite good. It always has new features which customers can use for free, so I can't say that something is missing in the solution, though one area for improvement is that the cloud version of Bitdefender GravityZone Enterprise Security still can't connect to a central SIEM. The on-premises version has that capability, but the cloud version doesn't."
"Sometimes the response from Technical Support takes more time than usual because level three support is not in Brazil."
"The security features as per customers' requirements should be improved."
"There are compatibility concerns as Bitdefender does not support Windows 7."
"Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes."
"The price has increased marginally recently and I would prefer if they didn't raise rates."
"My main concern is that it's a bit heavy for some devices. Like Kaspersky or McAfee, it uses more RAM or memory. Similar to that, it causes issues for users and their own resources, similar to that. If you deploy on old legacy devices with only 1GB of RAM, then it could be a problem."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"This product is not very simple and in fact, kind of hard for some people to understand."
"It does not provide insights into what is being done."
"The threat response could be a bit better."
"The solution could be more stable and secure."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
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Bitdefender GravityZone Enterprise Security is ranked 28th in Endpoint Protection Platform (EPP) with 23 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Bitdefender GravityZone Enterprise Security is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Bitdefender GravityZone Enterprise Security writes "Gives a good snapshot of what's going on". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Bitdefender GravityZone Enterprise Security is most compared with HP Wolf Security, ESET Endpoint Protection Platform, Kaspersky Endpoint Security for Business, Seqrite Endpoint Security and Trend Micro Apex One, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Bitdefender GravityZone Enterprise Security vs. Trend Micro Smart Protection report.
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