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Bitdefender GravityZone Enterprise Security vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bitdefender GravityZone offers competitive pricing and value, nearly matching top brands but excels with a 35% financial advantage.
Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.8
Bitdefender GravityZone Enterprise Security's technical support is generally well-received, valued for responsiveness and knowledge, with room for improvement.
Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
8.5
Bitdefender GravityZone Enterprise Security is highly scalable, easy to expand, but requires understanding for effective use in layered environments.
Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
7.8
Bitdefender GravityZone is stable and reliable but faces dashboard clarity, resource issues on old systems, and occasional VPN problems.
Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
 

Room For Improvement

Bitdefender GravityZone Enterprise Security needs improvements in usability, support, documentation, resource management, and feature integration.
ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
Now, we have to do it via CLI, which even technical personnel struggle to understand.
The phishing feature report showed zero results, and the patch management component is one of the two main issues that need improvement.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
 

Setup Cost

Bitdefender GravityZone Enterprise Security offers competitive, flexible pricing with customizable features, though some report high renewal fee increases.
ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Regarding pricing, setup cost, and licensing, it is affordable.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

Bitdefender GravityZone Enterprise Security is praised for its ease, comprehensive features, and efficient enhancement of security infrastructure.
ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
29
Ranking in other categories
Virtualization Security (3rd)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 0.9%, up from 0.8% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Admin gets the information about which computer has been infected and good to use for servers and endpoints
The important factor is that after implementing Bitdefender, we haven't found any attacks. It has a vaccine for the RDP protocol, which is specific to this. We do some customization, but it does not lack any protection. Compared to older versions, we have not found any degradation in performance in the newer versions from the last three to five years, whether for graphical or normal users. They're not complaining that we are facing problems like memory issues. Bitdefender is also customizable and granular, but once you install it, it keeps running. The admin gets the information about which computer has been infected and can take action accordingly. On a regular basis, Bitdefender's AI capability is okay. But you cannot leave some decisions to AI. You must have control. You have to look at what you're filtering, as it can be a false positive. But on a regular basis, AI can be helpful.
Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What needs improvement with Bitdefender GravityZone Enterprise Security?
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portio...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. ESET Endpoint Protection Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.