

Bitdefender GravityZone EDR and Kaspersky Endpoint Detection and Response Expert compete in the EDR solutions category. Kaspersky generally receives higher marks for its more advanced features and broader capabilities.
Features: Bitdefender GravityZone EDR is noted for its efficient threat detection and response capabilities, automated indicators of compromise (IoCs), and strong remediation features. Kaspersky Endpoint Detection and Response Expert offers in-depth investigative tools, broader threat intelligence, and superior customization options. Users feel Kaspersky offers more sophisticated security features needed for large-scale deployments.
Room for Improvement: Bitdefender GravityZone EDR users often highlight that the platform could benefit from more advanced customization options and improved integration with third-party tools. Kaspersky Endpoint Detection and Response Expert users indicate a need for a more streamlined management console and enhancements in reporting functionalities. Though both platforms have areas to improve, Kaspersky's needs focus more on usability enhancements, while Bitdefender’s improvement areas are more feature-specific.
Ease of Deployment and Customer Service: Bitdefender GravityZone EDR is generally seen as easier and faster to deploy, with straightforward cloud-based and on-premises options. Customer service is positively rated, although some users report responsiveness issues. Kaspersky Endpoint Detection and Response Expert has a more complex deployment process, primarily due to its extensive feature set, but its customer service is highly rated for its thoroughness and expertise. Despite Bitdefender's easier setup, Kaspersky's support quality stands out.
Pricing and ROI: Bitdefender GravityZone EDR is favored for its cost-effectiveness, offering robust security features at a lower price point, making it appealing for smaller organizations seeking good ROI. Kaspersky Endpoint Detection and Response Expert's pricing is higher, but users justify the expense with its advanced capabilities and long-term ROI. The higher initial cost of Kaspersky is offset by the value it provides through superior protection features.
I would rate customer service and support as nine out of ten.
I have heard that their response time is pretty good, usually under 24 hours.
I rate the technical support from Kaspersky a 10, as they respond quickly with engineers joining the conversation within three to five minutes.
I have my own independent team for Kaspersky deployment and operational support, so I am not dependent on Kaspersky's backend technical support.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
Mac is not supported.
I would rate the scalability of Bitdefender EDR as nine out of ten.
Kaspersky Endpoint Detection and Response Expert is very scalable, working with high availability techniques across three main data centers in my organization.
I believe Kaspersky Endpoint Detection and Response Expert is scalable, as I can keep adding agents without hard limitations.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
It effectively detects new applications and requires whitelisting based on assessments discussed with the technical teams or vendors.
Customers using Kaspersky Endpoint Detection and Response Expert can manage environments with as few as 100 endpoints or as many as 5,000 endpoints very effectively.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
A centralized dashboard is a primary requirement, as it would facilitate easier management without needing to install multiple agents.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
The pricing is nominal when we compare it with other solutions.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
The features I find most effective for threat detection include centralized control policy distribution.
The ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
| Product | Market Share (%) |
|---|---|
| Bitdefender GravityZone EDR | 2.3% |
| Kaspersky Endpoint Detection and Response Expert | 1.6% |
| Other | 96.1% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 9 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 4 |
| Large Enterprise | 18 |
Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.
Bitdefender GravityZone Ultra Features
Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:
Bitdefender GravityZone Ultra Benefits
There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.
Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”
PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”
Kaspersky Endpoint Detection and Response Expert is a comprehensive cybersecurity solution designed to detect and respond to advanced threats in real time. It combines advanced threat intelligence, machine learning algorithms, and behavioral analysis to provide proactive protection against sophisticated attacks.
With its centralized management console, security teams can easily monitor and investigate incidents, while automated response capabilities enable quick remediation. This solution offers deep visibility into endpoint activities, allowing organizations to identify and mitigate potential risks effectively. Kaspersky Endpoint Detection and Response Expert is a powerful tool for enhancing the overall security posture of businesses, ensuring the protection of critical assets and sensitive data.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.