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Bitdefender GravityZone EDR vs Kaspersky Endpoint Detection and Response Expert comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
2.5
Kaspersky Endpoint Detection and Response Expert enhances data security and confidence, proving valuable for small to large businesses.
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
6.2
Kaspersky EDR Expert's customer support is mixed, with rapid premium response but slow standard assistance, prompting self-reliance.
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
I rate the technical support from Kaspersky a 10, as they respond quickly with engineers joining the conversation within three to five minutes.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
I have my own independent team for Kaspersky deployment and operational support, so I am not dependent on Kaspersky's backend technical support.
Founder at Inspira Enterprise
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.0
Kaspersky EDR Expert is scalable and robust, but flexibility and resource needs vary by organization and infrastructure.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
Kaspersky Endpoint Detection and Response Expert is very scalable, working with high availability techniques across three main data centers in my organization.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
I believe Kaspersky Endpoint Detection and Response Expert is scalable, as I can keep adding agents without hard limitations.
Founder at Inspira Enterprise
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
6.6
Kaspersky Endpoint Detection and Response Expert offers reliable, scalable threat protection with minor issues with older engines and components.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
It effectively detects new applications and requires whitelisting based on assessments discussed with the technical teams or vendors.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
Customers using Kaspersky Endpoint Detection and Response Expert can manage environments with as few as 100 endpoints or as many as 5,000 endpoints very effectively.
Founder at Inspira Enterprise
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Owner at Maxpro Technologies
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Kaspersky Endpoint Detection and Response Expert requires better efficiency, integration, support, pricing, and user interface enhancements for competitive advantage.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
A centralized dashboard is a primary requirement, as it would facilitate easier management without needing to install multiple agents.
Founder at Inspira Enterprise
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Technical Support Analyst at a computer software company with 51-200 employees
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Kaspersky EDR Expert pricing is competitive, cost-effective for large enterprises, user-based, but may be pricey for small businesses.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
The pricing is nominal when we compare it with other solutions.
Owner at Maxpro Technologies
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Kaspersky Endpoint Detection and Response Expert provides comprehensive security with easy setup and integration, ideal for institutions facing online threats.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
The ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level.
Founder at Inspira Enterprise
Almost all our clients use the Patch Management, vulnerability, and integration feature.
Technical Support Analyst at a computer software company with 51-200 employees
The product is strong enough and capable of handling the type of detections as protection and security.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
20th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.3%, down from 2.5% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Expert is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.3%
Kaspersky Endpoint Detection and Response Expert1.6%
Other96.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Ravi-Upadhyay - PeerSpot reviewer
Founder at Inspira Enterprise
Provides strong threat detection and response through behavior analytics and network isolation
I have found the most valuable features of Kaspersky Endpoint Detection and Response Expert to be its ability to tackle the biggest challenges customers face when they have to mitigate any kind of a malware, ransomware attack, or online theft scenarios. The solution utilizes its HIPS, which is the host intrusion prevention system, behavior analytics system, and device control mechanism, making the antivirus capabilities of EDR quite strong. It is able to detect zero-day threats as well as historical or legacy malware, providing protection against current threats in the market and legacy malware. My opinion on the advanced threat detection algorithms in Kaspersky Endpoint Detection and Response Expert is that the ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level. If an attack is about to happen on the endpoint, it is able to protect over the network as well and checks for any illegitimate encryption activities. The machine learning capability within Kaspersky Endpoint Detection and Response Expert has contributed to improving detection accuracy and reducing false positives in my environment by helping me identify malicious activity and differentiate between any malicious activity on the operating system level and on the network level. I have seen customers with in-house developed applications that have no public signatures available. Once I whitelist a particular application, it intelligently whitelists not only the executable but also all the dependent services required to run that application. Furthermore, Kaspersky Endpoint Detection and Response Expert has successfully blocked network-level attacks on the endpoint. For example, during a recent DoS attack aimed at choking the entire network, Kaspersky detected the attack, isolated the device in a sandbox network, and alerted my SOC team via email for corrective action, thereby proactively helping me detect and protect devices from malicious attacks.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
University
6%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
The user interface of Kaspersky Endpoint Detection and Response Expert could be more intuitive, and I would appreciate more flexibility or optimization in certain aspects. Moreover, the achievement...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Kaspersky EDR
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Ferrari, Insolar, Tael, Republic of Serbia
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Kaspersky Endpoint Detection and Response Expert and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.