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BetterCloud vs On Demand Migration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (40th), User Provisioning Software (12th), SaaS Management Platforms (8th)
On Demand Migration
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
Migration Tools (1st)
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
SG
Sr. system engineer at SDGC
Has migrated user mailboxes and collaboration data with minimal challenges
I'm currently working with On Demand Migration solution from Quest. I am providing feedback regarding my experience with On Demand Migration. I have used automated scheduling in On Demand Migration. I can run immediate migration or schedule it as per my convenience, but I have used the run immediately option because I needed it on an urgent basis. The effectiveness of On Demand Migration detailed reporting in managing migration progress is quite good, as there is a report option where I can see what migration got successfully completed, which failed, and even the problem ID and event ID, allowing me to troubleshoot easily on the demand portal. I have not explored the data filtering options. I have not explored data filtering for filtering the data. In terms of data security, we are using independent DLP for data protection in our organization. I have not explored features such as AI functionality or additional security aspects, as I have explored only On Demand Migration for mailbox, Teams chat, Teams channel, and OneDrive. For O365 to O365, it's a very good and easy tool, so I can recommend anyone using O365 to O365 tenant migration to go with On Demand Migration. My overall rating for this product is 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"The most valuable features of Quest On Demand Migration have been the M365 migration and Active Directory (AD) migration components."
"The solution supports multiple workloads. We've got Outlook, OneDrive, SharePoint, Teams, and Azure under the same place. It's really easy to see the progress in each of those areas. It's very important to have everything in one place. Otherwise, we'd have to use different platforms to handle different parts of the migration."
"They have a demo version that you can test before you purchase it so you can see that it does what you need before you commit financially."
"Quest allows you to customize your migration. For example, you can opt only to migrate Microsoft Teams and the related data or you can migrate all of Office 365. You can also choose to migrate accounts and mailboxes. Sometimes, we don't want to migrate SharePoint data, or we only want to migrate specific users."
"You can batch up large groups. You can tell it to move everything for 200 people, and then it just goes. Once you get things set and configured, it is pretty easy. I can hand it off to people more junior to me who are less trained on the product, and they can be successful."
"The data is pretty secure."
"It's very easy to use. What I like is that if there is an error, for each task, I can find out what actually went wrong."
"We can easily and simply work out the cost for any migration work that is required with the licensing model."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"One significant issue that often elicited complaints during domain migration was the need to set the primary UPN for objects once they were migrated to the target."
"They could provide on-premises to online exchange components for the platform. It would be highly valuable."
"Their support interface is not so great because you need to go through several links before you can raise the ticket. Sometimes the interface freezes up, and there is some downtime. They give us some notice. It says at the top of the interface that there will be scheduled maintenance in a given region or there is currently an outage. You can see upcoming downtime in the portal and plan accordingly."
"We had some issues with migrating Teams."
"Quest On Demand Migration needs to simplify its migration with Microsoft."
"One of the things that can be included is automation. For the matching and the migration process, they could put in some automation. I'm only allowed about 25 users at a time. If it's a large tenant, it takes quite a while to put them in the batches. If there is enough automation into that, that'd be perfect."
"The granting of consent for doing the different tasks is confusing."
"In terms of Microsoft Teams, the only disappointment for us has been how the chats are migrated. They just don't look exactly the same as they would if you were logging on as normal. Obviously, when it comes to the user experience, you want the look and feel of everything to be replicated identically, and chats is the only part of it that doesn't look identical. However, it's not a 'car crash.' It's a slight deviation from what people would expect."
 

Pricing and Cost Advice

Information not available
"I find the pricing to be cost-efficient for what you receive with the Quest product."
"The product had reasonable pricing until the beginning of this year. Now, the price is increased by 20%."
"The pricing is in line with other products."
"I thought On Demand Migration would be more expensive. I'm pleased with the cost that was quoted."
"We are fine with the tool's pricing."
"The solution is on the more expensive side, when you compare it not only to BitTitan but to other tools in the cloud market. Of course, you receive things like Quest's support organization."
"It is quite cheap. Previously, I used to work for a big company, and they get quite a good deal, and now, I'm working for a small company, and even they get quite a good deal. So, its pricing is quite fair."
"It is more than fair for what you get."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
What do you like most about Quest On Demand Migration?
The most valuable features of Quest On Demand Migration have been the M365 migration and Active Directory (AD) migration components.
What is your experience regarding pricing and costs for Quest On Demand Migration?
I don't have knowledge about the pricing part since my boss from directly USA is handling that.
What needs improvement with Quest On Demand Migration?
As of now, I have not observed any issue that could be enhanced in this tool.
 

Also Known As

No data available
Quadrotech
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Indiana Office of Technology (IOT)
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