We performed a comparison between Barracuda Email Protection and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are several features that I consider valuable."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The technical support is good and quick to resolve issues."
"Defender helps us prioritize threats across our organization."
"The basic features are okay and I'm satisfied with the Defender."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"When we got the service, it included the email archiver with unlimited storage."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The solution is straightforward to set up."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable features are security and ease of use."
"Their superior service comes at a very cost-effective price. This is the biggest part that really allows us to remain competitive. Their pricing for us has just been great. They have helped us to be where we need to be. They really do partner with us in that way so we can get more business. They provide the right pricing, which lets us remain competitive."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"SpamTitan is perfectly suited for managed service providers. It's easy to use and sell. It's also straightforward to configure and monitor. In my opinion, software developers at TitanHQ did an excellent job with SpamTitan."
"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"It is a very easy product to use. There is one interface that services all our clients' health. Once learning the interface, we don't have to learn another one for each client. It is the same interface, which is valuable. Therefore, we find the single interface the most valuable since I have a very small team. I don't have one or two people dedicated to just SpamTitan. We all need to learn the interface and be fluent in it. So, having a unified single interface is a big deal for us. I don't have to teach my people five different interfaces in order to be managing a product. They use one interface for all our clients. It is a single pane of glass, which is huge for us."
"The user interface for regular users is quite intuitive. The email report that they receive is pretty self-explanatory. The online interface for administrators is simple yet really quite effective. It's really a set-it-and-forget-it, and everything is available when needed."
"Its simplicity is most valuable. It does what we ask it to do. The filters work, and we are able to set the levels and give the clients or end-user access to the quarantine through a simple email."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The phishing and spam filters could use some improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The UI needs to be more user-friendly."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"They could simplify the licensing and the pricing."
"The solution's reporting mechanism is a little poor and could be improved."
"The policies are set up in Barracuda by default; we don't have any control over them."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"Barracuda Essentials can improve by continually adding more features."
"The platform's pricing needs improvement."
"I would like to see better integration with other products."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"As a Danish company, it would be great to see a Danish translation for the UI."
"I wish there would be less false positives."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"The user interface of SpamTitan is fair, at best. They're coming out with a new one. The current one is a bit hard to navigate, and that was the biggest part of what made it a steep learning curve. It took three to six months to learn how to find stuff in there."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"There is room for improvement in automation; better wizards for deployment, for example."
"I would also like to see SpamTitan improve on its antivirus software. I believe they're using Bitdefender and ClamAV. A problem with them is that they sometimes miss Trojans and malicious sites. We have internal antivirus software as well, and when we receive emails we see that our local antivirus software has found Trojans in them."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 4th in Office 365 Protection with 12 reviews while TitanHQ SpamTitan is ranked 1st in Office 365 Protection with 76 reviews. Barracuda Email Protection is rated 8.8, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP), Abnormal Security, Mimecast Email Security and Fortinet FortiMail, whereas TitanHQ SpamTitan is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email, Avanan and Trend Micro Email Security. See our Barracuda Email Protection vs. TitanHQ SpamTitan report.
See our list of best Office 365 Protection vendors and best Email Security vendors.
We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.