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Barracuda Essentials vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Barracuda Essentials and TitanHQ SpamTitan based on real PeerSpot user reviews.

Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Barracuda Essentials vs. TitanHQ SpamTitan report (Updated: August 2022).
632,779 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."

More Cisco Secure Email Pros →

"When we got the service, it included the email archiver with unlimited storage.""The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails.""We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."

More Barracuda Essentials Pros →

"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists.""We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked.""We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature.""SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate.""The key differentiator of TitanHQ for its partners is the Sandboxing Service. The email filtering will open up any attachments and run them through two antivirus sandboxes before they reach you. You can pretty much guarantee there's not going to be a virus in them. I've not seen anyone else do that.""SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work.""I like the ability to go online and view mail that's been quarantined. SpamTitan lets you look at the mail and decide whether you want to release it or not.""SpamTitan is perfectly suited for managed service providers. It's easy to use and sell. It's also straightforward to configure and monitor. In my opinion, software developers at TitanHQ did an excellent job with SpamTitan."

More TitanHQ SpamTitan Pros →

"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."

More Cisco Secure Email Cons →

"I would like to see better integration with other products.""Barracuda Essentials can improve by continually adding more features.""Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."

More Barracuda Essentials Cons →

"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this.""The way it rates what is spam and what is not spam can be improved, although that is true with every system.""The overall GUI is utilitarian. It has a spreadsheet feel versus a nice software that is guided. I am sure they're going to improve it over time. It could look a little prettier. It needs some lipstick. They should get rid of unfamiliar words like ham and spam, helping the user to better understand what they are clicking through.""They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier.""One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that.""As a Danish company, it would be great to see a Danish translation for the UI.""The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed""It took some adjustment and some getting used to when it came to where to add the users and the general layout. It wasn't very logical or intuitive. That functionality was under the Anti-Spam Engine instead of Domain or User Policies."

More TitanHQ SpamTitan Cons →

Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
  • "Price-wise, this product is middle-of-the-road."
  • More Barracuda Essentials Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

    Use our free recommendation engine to learn which Office 365 Protection solutions are best for your needs.
    632,779 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:The most valuable features are security and ease of use.
    Top Answer:The price of Barracuda Essentials is better than some of the competing products.
    Top Answer:The email encryption could be improved. I would like to see some additional functionality in terms of employee… more »
    Top Answer:The solution is not hard to manage.
    Top Answer:The price of this solution is low. When you do purchase everything is included in the licensing cost.
    Top Answer:The solution is very slow, it crashes and we have difficulties getting emails. In an upcoming release, I would like to… more »
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Learn More

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Barracuda Essentials enables customers to safely, efficiently, and economically adopt Office 365 by protecting users from dangerous ransomware and phishing attacks. It minimizes downtime, ensuring compliance retention, and enabling recovery of Exchange Online, OneDrive and Sharepoint Online data giving users peace of mind and complete protection in their Office 365 environment.

    SpamTitan blocks spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

    Learn more about Cisco Secure Email
    Learn more about Barracuda Essentials
    Learn more about TitanHQ SpamTitan
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    Energy/Utilities Company19%
    Manufacturing Company10%
    Financial Services Firm10%
    Computer Software Company19%
    Comms Service Provider17%
    Financial Services Firm7%
    Computer Software Company25%
    Comms Service Provider14%
    Construction Company9%
    Real Estate/Law Firm5%
    Manufacturing Company23%
    Construction Company14%
    Financial Services Firm6%
    Computer Software Company19%
    Construction Company18%
    Comms Service Provider12%
    Educational Organization6%
    Company Size
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    Small Business70%
    Midsize Enterprise16%
    Large Enterprise14%
    Small Business41%
    Midsize Enterprise16%
    Large Enterprise43%
    Buyer's Guide
    Barracuda Essentials vs. TitanHQ SpamTitan
    August 2022
    Find out what your peers are saying about Barracuda Essentials vs. TitanHQ SpamTitan and other solutions. Updated: August 2022.
    632,779 professionals have used our research since 2012.

    Barracuda Essentials is ranked 5th in Office 365 Protection with 3 reviews while TitanHQ SpamTitan is ranked 2nd in Office 365 Protection with 62 reviews. Barracuda Essentials is rated 9.0, while TitanHQ SpamTitan is rated 9.2. The top reviewer of Barracuda Essentials writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of TitanHQ SpamTitan writes "We can block entire domains and subdomains with a click, and reduced junk mail saves time of every employee". Barracuda Essentials is most compared with Microsoft Exchange Online Protection, Barracuda Sentinel, Microsoft Defender for Office 365, Google Vault and Mimecast Mailbox Continuity, whereas TitanHQ SpamTitan is most compared with Microsoft Exchange Online Protection, Microsoft Defender for Office 365, Proofpoint Email Protection, Fortinet FortiMail and Hornetsecurity Email Spam Filter and Malware Protection. See our Barracuda Essentials vs. TitanHQ SpamTitan report.

    See our list of best Office 365 Protection vendors and best Email Security vendors.

    We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.