Try our new research platform with insights from 80,000+ expert users

Abnormal Security vs TitanHQ SpamTitan comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Ranking in Email Security
20th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (15th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (3rd), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Abnormal Security
Ranking in Email Security
6th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
Secure Email Gateway (SEG) (4th)
TitanHQ SpamTitan
Ranking in Email Security
17th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (19th), Office 365 Protection (5th)
 

Mindshare comparison

As of March 2026, in the Email Security category, the mindshare of Cloudflare One is 1.5%, down from 1.8% compared to the previous year. The mindshare of Abnormal Security is 5.6%, down from 7.0% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Abnormal Security5.6%
TitanHQ SpamTitan1.3%
Cloudflare One1.5%
Other91.6%
Email Security
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
reviewer2251509 - PeerSpot reviewer
Senior Director, Information Technology at a insurance company with 51-200 employees
AI has helped classify threat types more accurately but product ownership can improve
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfect 10 means there is no more room for enhancement. For Abnormal Security, it's about leveraging AI even more, which they are already working on in their roadmap.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."
"Cloudflare One has assisted in securing my remote workforce through a SASE solution with Cloudflare One and the Workers part, although I am not currently using the Workers component."
"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"This solution is easy to understand and easy to configure."
"Cloudflare is by far the most effective solution that I have come across."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"It will take the blow rather than our applications should an attack occur."
"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"I have never encountered any stability issues with Abnormal."
"I would recommend Abnormal Security."
"Abnormal Security's AI capabilities are what we like most, as they can categorize and classify the emails, and based on the context of the email, understand if it's a graymail, a bulk mail, or a phish."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"It provides security for the communication between the sender and receiver. It does the encryption perfectly. We ensure that emails are sent without any security breaches. The spam catch rate at the moment is almost 100%."
"Its simplicity is most valuable. It does what we ask it to do. The filters work, and we are able to set the levels and give the clients or end-user access to the quarantine through a simple email."
"The key differentiator of TitanHQ for its partners is the Sandboxing Service. The email filtering will open up any attachments and run them through two antivirus sandboxes before they reach you. You can pretty much guarantee there's not going to be a virus in them. I've not seen anyone else do that."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"Overall, our security has gotten better and spam detection has gone up."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"[One of the] things that make[s] it really attractive to end-users... is their ability to manage their own spam queues via the reports that SpamTitan offers. It allows them to determine what is spam and what isn't."
"The AI technology is improving email security by enhancing spam detection capabilities."
 

Cons

"Cloudflare DDoS has poor technical support."
"Our customers no longer use Cloudflare because its service is subpar."
"The onboarding process can be improved a little bit."
"Lacks a VPN feature to provide a secure connection to the data center."
"The software has automated alerts, but the automated alerts are not available in the mobile app."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions."
"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"There could be more selectable options and more granular selections available."
"The pricing for academic institutions and student mailboxes is challenging."
"The biggest pain point for us is the lack of support for on-premise email systems."
"I would like to have the ability to customize the auto-remediation feature."
"The interface looks a little dated and could be modernized."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"The user interface is good, but it could use some improvement. There's a little bit of an issue where a certain feature is not in an intuitive spot and coexisting with another feature that has similar functionality... The UI is a little dated-looking as well."
"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily."
"The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan."
"We have submitted requests for a feature which would be a total control panel; our previous spam filter had that type of feature and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did."
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
"It took some adjustment and some getting used to when it came to where to add the users and the general layout. It wasn't very logical or intuitive. That functionality was under the Anti-Spam Engine instead of Domain or User Policies."
 

Pricing and Cost Advice

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The solution is not that expensive."
"The solution's pricing lacks transparency."
"Cloudflare Zero Trust Platform's pricing is good."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The prices are slightly expensive."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"The license is based on the user count, so the number of users that have an email address in the organization."
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"We're happy with their licensing model. It was a major factor in why we chose them."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"The pricing for this solution is fair, and comparable with other products."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
"The pricing model was one of the reasons that we selected it. The solution was very effective at what it did and it was very cost-effective. My client saved in the 30% to 40% range by installing it, so the pricing is competitive."
"It's priced very reasonably. There are no additional licensing costs that affect me."
"Pricing is on par with other products, and it's reasonable."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
885,264 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
11%
Comms Service Provider
10%
Computer Software Company
8%
Financial Services Firm
7%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Computer Software Company
13%
Manufacturing Company
11%
Performing Arts
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise a...
What is your primary use case for Abnormal Security?
The main use case for Abnormal Security is as a spam filter and for mail hygiene. This use case is for the finance in...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great ...
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated ...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
No data available
 

Overview

 

Sample Customers

23andMe
Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Abnormal Security vs. TitanHQ SpamTitan and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.