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Barracuda Email Security Gateway vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (7th)
IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 9.2%, up 6.4% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 5.1% mindshare, down 5.3% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.2%
Proofpoint Email Protection19.5%
Microsoft Defender for Office 36517.0%
Other54.3%
Secure Email Gateway (SEG)
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp5.1%
Google Workspace13.7%
Microsoft Exchange Online9.3%
Other71.9%
Email Applications
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a front-end security point of view, Barracuda Email Security Gateway instantly reduced our spam, which is the main benefit that we are getting together with our customers."
"Barracuda has one of the best email security solutions for SMB and big enterprises."
"The complete filtering feature for all of the emails is valuable for us, as there are lots of attacks that come to our network through emails and it does a good job of blocking them."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"If you want to secure your network then you must acquire a spam filter and virus firewall; in my opinion, Barracuda is the best choice."
"Barracuda's email service is simple and cost-effective, offering excellent overall protection."
"The protection from Barracuda Email Security Gateway is essentially a sandboxing solution."
"It has great communication capabilities for team chatting and web conferences."
"It's scalable and stable."
"With all of the features that are available for the users included with the license, it is reasonably priced."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"An effective, functional, very good tool for controlling resources."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"IceWarp offers very extended cross-platform communication solutions."
 

Cons

"The UI could be a little cleaner and require less clicking around in different modules."
"The initial setup can be a little bit complex."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"I had some difficulty in the past with the system getting swamped and overwhelmed trying to process all incoming traffic."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"We had a case where right before a link was redirected and there was no chance to ignore it."
"The dashboard's UI could be improved to make changes to the blocklist."
"Customer service is not always helpful."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
 

Pricing and Cost Advice

"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"The licensing fees are part of a bundled support package that we pay for."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"I rate the price of Barracuda Email Security Gateway a ten on a scale of one to ten, where one is low price and ten is high price."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"We paid for an annual license."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"There are various licensing plans available based on geographic zone."
"I would rate the pricing and eight out of ten."
"Our licensing is on a yearly basis. There were no additional costs."
"The solution is inexpensive which is its main benefit."
"Costs far less than other solutions."
"Pricing and licensing is very competitive and in some cases, cheap."
"The license is based on the number of users."
"The solution is priced well."
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894,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
7%
Outsourcing Company
6%
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Microsoft, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: May 2026.
894,807 professionals have used our research since 2012.