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Barracuda Email Security Gateway vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (6th)
IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 9.6%, up 6.2% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 4.6% mindshare, down 5.2% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.6%
Proofpoint Email Protection18.3%
Microsoft Defender for Office 36514.8%
Other57.3%
Secure Email Gateway (SEG)
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.6%
Google Workspace15.9%
Amazon WorkMail9.9%
Other69.6%
Email Applications
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great at blocking spam."
"The initial setup was very easy and user-friendly."
"If you want to secure your network then you must acquire a spam filter and virus firewall; in my opinion, Barracuda is the best choice."
"It seems good in terms of spam blocking and virus blocking; it is lightweight, and we can filter all of our inbound and outbound emails, with controls for rate control, quarantine, and tagging, and we can see whether an email is a spam email or a phishing email."
"We find the product to be scalable."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"The performance is good."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"The solution has a very good log-in to the UI when compared to other solutions."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"The solution's voice services work well for our company."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"It's scalable and stable."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution is inexpensive which is its main benefit."
 

Cons

"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"The initial setup can be a little bit complex."
"Barracuda should have a sandbox feature in the appliances."
"Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques."
"I had some difficulty in the past with the system getting swamped and overwhelmed trying to process all incoming traffic."
"Some of the exposed emails were not blocked by our Barracuda clients."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"Support is not good and it is challenging to receive a timely response."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"The solution needs improvements in security, particularly regarding document management."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
 

Pricing and Cost Advice

"The solution requires a license and we pay annually."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"We find the solution's pricing okay."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"The licensing fees are part of a bundled support package that we pay for."
"It is an expensive solution and I would rate it 5 out of 10."
"There are various licensing plans available based on geographic zone."
"The solution is inexpensive which is its main benefit."
"Pricing and licensing is very competitive and in some cases, cheap."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"The solution is priced well."
"Costs far less than other solutions."
"The license is based on the number of users."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
909,701 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
Comms Service Provider
13%
Manufacturing Company
12%
Computer Software Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Proofpoint, Microsoft, Mimecast and others in Secure Email Gateway (SEG). Updated: July 2026.
909,701 professionals have used our research since 2012.