We performed a comparison between Barracuda Email Protection and Barracuda Email Security Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Archiving solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable features are security and ease of use."
"When we got the service, it included the email archiver with unlimited storage."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The anti-spamming, anti-fishing features are great."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"It is a very stable solution."
"This product is powerful and quite simple to use."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"The feature that sets Barracuda apart from other solutions is the Office 365 cloud-to-cloud backup."
"The platform's pricing needs improvement."
"They could simplify the licensing and the pricing."
"The solution's reporting mechanism is a little poor and could be improved."
"I would like to see better integration with other products."
"Barracuda Essentials can improve by continually adding more features."
"The policies are set up in Barracuda by default; we don't have any control over them."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"The reporting can be improved."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"The solution should add automatic alerts to the mobile."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
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Barracuda Email Protection is ranked 3rd in Email Archiving with 13 reviews while Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews. Barracuda Email Protection is rated 8.8, while Barracuda Email Security Gateway is rated 8.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, Microsoft Defender for Office 365, TitanHQ SpamTitan and Microsoft Exchange Online Protection (EOP), whereas Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email. See our Barracuda Email Protection vs. Barracuda Email Security Gateway report.
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