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Barracuda Email Protection vs Barracuda Email Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd), Email Security (15th), Office 365 Protection (5th)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Protection is designed for Email Archiving and holds a mindshare of 31.2%, up 21.8% compared to last year.
Barracuda Email Security Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 6.2% mindshare, down 8.6% since last year.
Email Archiving
Secure Email Gateway (SEG)
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
RobertSmith15 - PeerSpot reviewer
Email security offers superior protection with good personalization
I have experienced the Barracuda team as very cooperative, and they are readily available for calls with technical support via email. I have had no issues with ongoing support throughout the product's lifecycle. Assistance was provided to me when transferring archived information from a legacy email service. They also recommended an additional service to streamline the process, making it as easy as possible.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are security and ease of use."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"The solution is straightforward to set up."
"The product is easy to deploy and maintain."
"The solution's most valuable feature is impersonation detection."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"The protection from Barracuda Email Security Gateway is essentially a sandboxing solution."
"The link protection and anti-phishing features are great."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"It is very simple to whitelist addresses."
 

Cons

"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The solution's graphical user interface (GUI) could be improved visually."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The solution's reporting mechanism is a little poor and could be improved."
"The initial setup can be a little bit complex."
"The scalability needs improvement, it's the only feature that is required."
"False positives have given us issues."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"We detect some failures in some mails; not all mails pass through consistently. Some mails pass while others are dropped without any apparent logic, despite having the policy set for specific recipients or senders."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
"Few customers require an on-premises fabric ATP box for attack detection and response."
 

Pricing and Cost Advice

"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"The price is similar to that of Microsoft 365."
"The price of Barracuda Essentials is better than some of the competing products."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"The product is expensive."
"e solution's pricing is exceedingly high, and it continues to increase."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"Barracuda has the best price. Every year we need to renew our license, and every year I need to compare Barracuda to two or three other players in the market. Barracuda always has a price that is 30 to 40 percent less than the other players' prices."
"It is an expensive solution and I would rate it 5 out of 10."
"I rate the price of Barracuda Email Security Gateway a ten on a scale of one to ten, where one is low price and ten is high price."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"We pay between $8 and $10 USD per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Construction Company
8%
Manufacturing Company
7%
University
6%
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
 

Also Known As

Barracuda Essentials
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about Barracuda Email Protection vs. Barracuda Email Security Gateway and other solutions. Updated: January 2024.
860,592 professionals have used our research since 2012.