"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"It is certainly very beneficial for a small business and works best in combination with other Check Point blades, such as the Data Protection Blade that protects against data loss via email."
"I like the flexible configuration set, e.g. both the content-based and the IP reputation anti-spam are supported, but you may choose to disable the mechanism you don't like."
"The solution can be monitored on a single dashboard with actionable insights and reporting."
"A scalable, stable solution with good technical support."
"Using Check Point has helped us to safeguard our environment and help to protect against spam, as well as other types of attacks against our network."
"This product integrates well and is easy to manage."
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"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It has great communication capabilities for team chatting and web conferences."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The pattern used to filter emails could be improved"
"I think that the pricing for the Check Point products should be reconsidered, as we found it to be quite expensive to purchase and to maintain."
"It would be useful to have more logs and in aggregate mode, perhaps through a specific report, that can be more easily used for troubleshooting."
"It does not provide for standalone configuration on the security gateway. Instead, you need to have a management server/smart console for managing it."
"The user should be able to perform a real-time search of the objects and see the messages."
"It would be useful to have more logs and in aggregate mode, perhaps through a specific report, that can be more easily used for troubleshooting."
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"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
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Check Point Anti-Spam and Email Security Software Blade is ranked 15th in Email Security with 6 reviews while IceWarp is ranked 5th in Email Applications with 3 reviews. Check Point Anti-Spam and Email Security Software Blade is rated 6.6, while IceWarp is rated 8.6. The top reviewer of Check Point Anti-Spam and Email Security Software Blade writes "Good message encryption and validation features, but the console should be more user-friendly". On the other hand, the top reviewer of IceWarp writes "Feature-rich, stable, easy to use, easy to set up with Outlook Sync, and good collaboration". Check Point Anti-Spam and Email Security Software Blade is most compared with Barracuda Email Security Gateway, Fortinet FortiMail and Mimecast Email Security with Targeted Threat Protection, whereas IceWarp is most compared with Microsoft Exchange, Zimbra Collaboration, G Suite Enterprise and Kerio Connect.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
