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Barracuda Email Protection vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Email Protection boosts ROI with enhanced security, cost savings, compliance, and user satisfaction despite an outdated interface.
Sentiment score
5.2
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
In an estimate, we were paying close to 300,000, but now we are sitting with Barracuda Email Protection at 100,000.
IT Officer at MVA Fund
The IT department has saved time and cost, as they do not have to run up and down fighting with malicious spam or malicious attacks.
Business Development Manager at Procter & Gamble
We see a return on investment from using Barracuda Email Protection because we are stopping attacks and running our business smoothly.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
 

Customer Service

Sentiment score
6.4
Barracuda Email Protection's customer support is praised for responsiveness but criticized for response times and specific technical challenges.
Sentiment score
6.2
VMware Carbon Black Cloud's support is effective but could improve regionally, with mixed customer satisfaction and costly services.
This is particularly problematic for a financial institution and banking customer.
Director Of Technology at PT Exa Teknologi Indonesia
They went through the process and recommended a change in their platform to address the issue.
Director, Information Technology at St Albans High School For Girls
They are quick to find a solution, and they are available twenty-four seven, so overall, it is a great customer support team.
Business Development Manager at Procter & Gamble
 

Scalability Issues

Sentiment score
6.8
Barracuda Email Protection offers efficient scalability for diverse organizations, praised for its cloud-based solutions and adaptable licensing options.
Sentiment score
7.1
VMware Carbon Black Cloud is praised for its scalability and effectiveness in large environments, with minor integration suggestions.
Barracuda does not limit you based on how many mailboxes or users you have, which is one of the good things for Barracuda.
Director Of Technology at PT Exa Teknologi Indonesia
Barracuda Email Protection's scalability is very good because it handles all my clients' emails and all my organization emails.
Business Development Manager at Procter & Gamble
Scalability is expensive for Barracuda Email Protection.
IT Officer at MVA Fund
 

Stability Issues

Sentiment score
8.3
Barracuda Email Protection is praised for its stability, reliability, efficient updates, and support, despite past upgrade issues.
Sentiment score
7.0
VMware Carbon Black Cloud is stable, with minor issues, resolves bugs quickly, but needs better support and availability for large deployments.
Customers chose a different product after experiencing a problem when they upgraded the firmware, which caused the system to restart multiple times during working hours.
Director Of Technology at PT Exa Teknologi Indonesia
Barracuda Email Protection's stability is good, with no lagging, no crashes, and no errors.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
I think Barracuda Email Protection is stable and very reliable.
IT Officer at MVA Fund
 

Room For Improvement

Barracuda Email Protection should improve integration, pricing, and functionalities like AI threat detection and incident management for better user experience.
VMware Carbon Black Cloud struggles with intelligence, usability, performance issues, inadequate support, and high costs, affecting its efficiency.
The day we stop improving is the day we die.
Group ICT Manager at a mining and metals company with 501-1,000 employees
Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership.
Director, Information Technology at St Albans High School For Girls
Barracuda Email Protection could improve in the future to make it more competitive by addressing the fact that Barracuda started with anti-spam and email protection, but now they are moving more to cloud-based solutions rather than device-based or hardware-based solutions.
Director Of Technology at PT Exa Teknologi Indonesia
I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version.
Sec consultant at a tech services company with 5,001-10,000 employees
 

Setup Cost

Barracuda Email Protection is seen as cost-effective and competitively priced, with discounts making it accessible across varied regions.
VMware Carbon Black Cloud offers varied pricing experiences, but users often secure competitive rates through resellers with few surprises.
I find that Barracuda Email Protection has a very good licensing model, providing capable features at a very good and affordable price.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
In my experience, the pricing, setup cost, and licensing for Barracuda Email Protection are competitively priced, making it very affordable for any size of organization.
Business Development Manager at Procter & Gamble
I would say the price for Barracuda Email Protection is very nice; the solution is not expensive.
IT Officer at MVA Fund
 

Valuable Features

Barracuda Email Protection provides advanced threat detection and email security, integrating with Microsoft 365 for cost-effective organizational solutions.
VMware Carbon Black Cloud provides endpoint isolation, threat detection, and real-time protection with minimal disruption and efficient threat management.
Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails.
Business Development Manager at Procter & Gamble
We do use Barracuda Data Protection functions, and the advantage we have is that the backed-up data is protected from any possible attack that can come or any kind of hijack or data being misused.
Director at Dynamic Group
It allows me to build my own custom rules and assists with DMARC, focusing on email security and domain reputation.
Director, Information Technology at St Albans High School For Girls
 

Categories and Ranking

Barracuda Email Protection
Ranking in Security Incident Response
10th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
25
Ranking in other categories
Email Archiving (3rd), Email Security (10th), Office 365 Protection (4th)
VMware Carbon Black Cloud
Ranking in Security Incident Response
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Endpoint Detection and Response (EDR) (55th)
 

Mindshare comparison

As of May 2026, in the Security Incident Response category, the mindshare of Barracuda Email Protection is 1.8%, up from 0.4% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 9.6%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
VMware Carbon Black Cloud9.6%
Barracuda Email Protection1.8%
Other88.6%
Security Incident Response
 

Featured Reviews

Xavie Simons - PeerSpot reviewer
Business Development Manager at Procter & Gamble
Improved email security has reduced spam, simplified encrypted mail, and strengthened user trust
The best features Barracuda Email Protection offers include good spam filtering and very good sandboxing of all links, as well as good encryption. It also has integrated logging for user management of their own spam. It has better filtering technology, so few are false positives as well, with excellent anti-spam engines and logging. It is extremely easy to install, configure, and set up, and there is excellent message tracking for folks that say they have not received an email they were expecting. Integrated logging and user management make my daily work easier because it is very easy to log in and to manage this tool, hence making it a very good tool for email protection. It also has excellent, easy-to-add designated users as site administrators, and it is competitively priced. It has a user-friendly portal, strong cloud-based features, and no additional maintenance cost, along with responsive support. Barracuda Email Protection has positively impacted my organization by handling encryption better than any other tool I have used before, which has increased our email protection significantly. Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. When our partners are happy, we are very happy, and it has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
Construction Company
13%
Comms Service Provider
10%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise13
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Regarding pricing, setup cost, and licensing, I have not seen any higher costs. I find that Barracuda Email Protection has a very good licensing model, providing capable features at a very good and...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
Carbon Black CB Response
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
ALLETE belk
Find out what your peers are saying about Barracuda Email Protection vs. VMware Carbon Black Cloud and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.