Bacula Enterprise vs Carbonite Server comparison

Bacula Systems and OpenText are both solutions in the Cloud Backup category. Bacula Systems is ranked #17 with an average rating of 10.0, while OpenText is ranked #29 with an average rating of 8.0. Bacula Systems holds a 2.3% mindshare in CB, compared to OpenText’s 1.1% mindshare. Additionally, 90% of Bacula Systems users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Bacula Enterprise

Read 10 Bacula Enterprise reviews

1,527 Views
1,318 Comparison Views

90% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,019 Views
841 Comparison Views

100% willing to recommend

Bacula Enterprise

Carbonite Server

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Executive SummaryUpdated on Sep 11, 2024

Bacula Enterprise and Carbonite Server compete in the server backup solutions category. Carbonite Server is often seen as superior due to its advanced features and simplicity, despite its higher cost.

Features: Bacula Enterprise offers customizable configuration, compatibility with various operating systems, and lower setup costs due to its open-source roots. Carbonite Server provides automatic and continuous backup capabilities, a robust feature set, and simplicity in use.

Room for Improvement: Bacula Enterprise users suggest enhancements in reporting functions, better integration with cloud services, and a simplified deployment process. Carbonite Server users highlight the need for faster data restore, more flexible licensing options, and improved cost-effectiveness.

Ease of Deployment and Customer Service: Bacula Enterprise deployment is flexible but can be complex, requiring additional customer support, which is responsive. Carbonite Server offers a simpler deployment process and receives positive feedback for its customer support, making it easier for users to get started.

Pricing and ROI: Bacula Enterprise is noted for its lower setup costs and favorable ROI due to its open-source roots and customizable features. Carbonite Server, although more expensive, is valued for its comprehensive service and perceived long-term investment benefits.

To learn more, read our detailed Bacula Enterprise vs. Carbonite Server Report (Updated: April 2025).

Buyer's Guide

Bacula Enterprise vs. Carbonite Server

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bacula Enterprise

Ranking in Backup and Recovery

24th

Ranking in Cloud Backup

17th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Carbonite Server

Ranking in Backup and Recovery

41st

Ranking in Cloud Backup

29th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Bacula Enterprise is 2.3%, up from 1.3% compared to the previous year. The mindshare of Carbonite Server is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Davilson Aguiar

Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação

Very cost-effective and well organized with good compression

It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.

Read full review

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"The solution has extensive documentation and a very active community."

"It brought many advantages - such as the learning curve being very light."

"Bacula is pretty stable."

"It can be used in virtually any environment we have onsite."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"Bacula is very solid, very stable, and very scalable."

"Easy verification of things is the most valuable feature."

"The solution is very stable."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is a free engine to help work with the container."

"I find the BMR/image and the recovery pieces are valuable."

"Technical support handled all our issues quickly and effectively."

"The efficiency and convenience are excellent."

"It seems reliable and easy to use."

More Carbonite Server pros

Cons

"We would like to see an improvement in the functionality of the GUI."

"A more user-friendly interface (GUI) can be developed."

"Many features have been converted to commercial licensing, which restricts their availability."

"It could improve its interface or offer a specific screen for the manager of the company."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"The initial setup could be a bit easier."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

Pricing and Cost Advice

"This is an open-source solution."

"We have a perpetual license."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

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Top Industries

By visitors reading reviews

Computer Software Company

21%

University

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...

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What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

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What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

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What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

See all answers

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Compared 4% of the time

QNAP Backup Solution vs Bacula Enterprise

Compared 3% of the time

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Compared 31% of the time

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Compared 29% of the time

SugarSync vs Carbonite Server

Compared 11% of the time

Commvault Cloud vs Carbonite Server

Compared 10% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 10% of the time

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Product Reports

Buyer's Guide

Backup and Recovery

May 2025

Download Bacula Enterprise product report

Buyer's Guide

Cloud Backup

May 2025

Download Carbonite Server product report

Also Known As

No data available

Carbonite Recover Backup

Overview

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Bacula Enterprise vs. Carbonite Server

April 2025

Free Report: Bacula Enterprise vs. Carbonite Server

Find out what your peers are saying about Bacula Enterprise vs. Carbonite Server and other solutions. Updated: April 2025.

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