

Find out in this report how the two Integration Platform as a Service (iPaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Each one we've carefully measured ROI and been able to demonstrate significant ROI with them.
The biggest return on investment for me when using Azure AI Foundry is the savings in cost for implementing our own observability, visibility, evaluation, and building our own infrastructure to do proof of concepts.
The playground is where you can deploy the model and test, and guardrails serve as the protection mechanism.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
I evaluate customer service and technical support positively because we have the enterprise license, which allows us to prioritize serious issues, ensuring that Microsoft support responds quickly.
On a scale from one to ten, I would rate customer service and technical support as a nine.
I am receiving full support due to our partnership with Microsoft and because we are in the evaluation phase.
The availability of knowledgeable support to the implementation partners and the customers could be better.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
Azure AI Foundry scales with the growing needs of my organization very well.
The platform expands to all of our needs without us really having to do anything, so scalability is definitely there.
I've had a couple of times where I've had to get to the VP level of Microsoft before I could get the capacity I needed for my customers.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
I have not experienced any downtime, crashes, or performance issues.
Regarding stability and reliability, I've had zero downtime with Azure AI Foundry, and it helps fix itself.
I would assess the stability and reliability of Azure AI Foundry as very good.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
Providing data on the internal workings of Azure AI Foundry would help customers like us feel more comfortable adopting it.
What did not work well for us regarding Azure AI Foundry includes the security piece, being able to identify how to deploy to multiple regions, reducing latency, and managing tokens per minute.
With code, you know what the binary result is, but with prompting, it is a lot harder.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
In 2024, we will have migrated to S/4HANA through RISE with SAP.
Regarding the pricing, setup cost, and licensing of Azure AI Foundry, I would say it is fair, but I think it gets more expensive.
the pricing, setup costs, and licensing for Azure AI Foundry are very expensive, but still cheaper than hiring an additional position
It was difficult to get an understanding of how we could model out our pricing and cost over time without talking to someone.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
The cost for SAP Cloud Platform is high as the server is expensive.
Whatever we want to purchase, it is in lakhs of rupees or crores only.
Some examples of how its features have benefited my organization include ease of access, being able to see what's functioning, what's not functioning, why it's not functioning, and when it stopped functioning, and to maintain visibility on day-to-day operations.
The feature of being able to pick the right models has been the most beneficial for enhancing our customer service because some AI models are more expensive but slower, while others are faster and cheaper, allowing us to pick the right model for the right task that we are trying to solve.
The feature that has been the most beneficial for enhancing customer experience is the one that allows you to compare multiple models to one another and see how they perform against each other.
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
It converts CapEx into OPEX due to its SaaS model.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 26 |
Azure AI Foundry harnesses advanced AI technologies to streamline complex tasks across industries, offering cutting-edge solutions that enhance business processes and boost efficiency.
Azure AI Foundry integrates seamlessly into business environments, leveraging AI to transform traditional operations. It supports diverse applications by providing robust machine learning capabilities that drive innovation and enable intelligent automation. Designed to handle large-scale data analytics, it empowers users to make data-driven decisions swiftly and accurately, thereby optimizing resources and workflows.
What are the key features of Azure AI Foundry?Azure AI Foundry is utilized across multiple industries, including finance, healthcare, and manufacturing, where it aids in predictive analytics, patient data management, and supply chain optimization. Its ability to integrate AI-driven insights into everyday operations helps these sectors enhance their efficiency and innovate steadily in dynamic markets.
SAP Cloud Platform is an integration platform as a service (iPaaS) and PaaS cloud tool. It powers applications that deliver real-time insights to contribute to more effective and timely decision-making. Customers all over the world from different-sized companies use SAP Cloud Platform to build application extensions, integrate landscapes, or extend existing enterprise applications in the cloud.
The platform incorporates innovative technologies, including big data, Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML). SAP Cloud Platform supports native services and products by SAP, as well as partners with popular platforms such as Microsoft Azure, Google Cloud Platform, Amazon AWS, and Alibaba Cloud.
Users of the product can extend, integrate, and develop applications on premises and in the cloud. The product offers flexibility, agility, and scalability, as it enables easy integration and connection of different applications within the platform. The solution is based on open standards and provides a wide range of development tools.
SAP has announced that they are removing SAP Cloud Platform as a brand name and moving its capabilities within SAP Business Technology Platform (SAP BTP). The features of SAP Cloud Platform will be integrated into SAP BTP to assist with data management and analytics, alongside other components of the platform. Existing customers of SAP Cloud Platform will continue to benefit from its products under SAP Integration Suite and SAP Extension Suite.
SAP Cloud Platform Capabilities
The solution offers a wide variety of tools, application capabilities, services, and application programming interface (API). These can be categorized in the following ways:
SAP Cloud Platform Benefits
The platform has many benefits which improve their client’s workflows. They include the following:
Reviews from Real Users
Shylaraj AK, a senior architect at a construction company, describes SAP Cloud Platform as easy to maintain, great features, and helpful support, which attributes to his high rating for the product.
Ehab-El H., chief executive officer at Asis, likes SAP Cloud Platform because it is easy to use with a fast deployment and straightforward setup.
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