SAP Jam and Avaya Spaces are competing collaboration platforms in workplace communication and productivity. Avaya Spaces is often considered superior due to its comprehensive features that justify its pricing.
Features: SAP Jam offers seamless integration within SAP environments, focusing on document management, social collaboration, and robust frameworks. Avaya Spaces provides advanced video conferencing, team messaging, and task management, ideal for remote work. The primary distinction is SAP Jam's enterprise integration versus Avaya Spaces's emphasis on communication tools.
Ease of Deployment and Customer Service: SAP Jam deployment benefits from using existing SAP infrastructure, simplifying processes for SAP-centric businesses, supported by SAP's extensive services. Avaya Spaces, with a cloud-based model, allows rapid deployment across platforms and is praised for prompt customer service. Key differences include SAP Jam's integrated setup versus Avaya Spaces's flexible deployment and excellent support.
Pricing and ROI: SAP Jam usually incurs higher setup costs, especially for non-SAP clients, offering potential high ROI through integration for SAP users. Avaya Spaces is cost-effective, with flexible pricing plans appealing to businesses of all sizes and balancing ROI through affordable tools. The contrast lies in SAP Jam's initial costs with long-term integration benefits versus Avaya Spaces's cost-efficiency and accessibility.
| Product | Market Share (%) |
|---|---|
| SAP Jam | 3.6% |
| Avaya Spaces | 2.2% |
| Other | 94.2% |
The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.
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