Avantra vs ManageEngine IT360 comparison

Avantra and ManageEngine are both solutions in the IT Infrastructure Monitoring category. Avantra is ranked #52, while ManageEngine is ranked #69. Avantra holds a 1.2% mindshare in IM, compared to ManageEngine’s 0.5% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Avantra

Read 5 Avantra reviews

2,602 Views
1,327 Comparison Views

100% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

1,302 Views
560 Comparison Views

100% willing to recommend

Avantra

ManageEngine IT360

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and Avantra are products in the IT management solutions category. ManageEngine IT360 seems to have the upper hand in pricing and support, while Avantra is preferred for its advanced features and value for price.

Features: ManageEngine IT360 provides integrated IT management with features like network monitoring, server monitoring, and service desk capabilities, ideal for diverse IT infrastructures. Avantra focuses on automation, especially in SAP environments, offering real-time insights and advanced analytics, and is designed for efficiency in SAP systems.

Room for Improvement: ManageEngine IT360 could enhance its automation capabilities, deepen insights into SAP environments, and offer more advanced analytics. Avantra could improve its pricing structure to be more accessible for smaller organizations, broaden its applicability beyond SAP environments, and streamline its initial setup process.

Ease of Deployment and Customer Service: ManageEngine IT360 is recognized for straightforward installation and integration within existing systems, supported by responsive customer service. Avantra offers comprehensive deployment for SAP environments and provides robust support and training, fitting for firms embedded in SAP technology.

Pricing and ROI: ManageEngine IT360 offers competitive pricing with a lower initial setup cost, appealing to businesses wanting comprehensive IT management without high initial investment. Avantra, while having higher upfront costs, provides significant ROI through operational efficiency and reduced SAP management complexities, appealing to enterprises focused on SAP optimization.

To learn more, read our detailed Avantra vs. ManageEngine IT360 Report (Updated: March 2026).

Buyer's Guide

Avantra vs. ManageEngine IT360

March 2026

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Helped 885,667 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in IT Infrastructure Monitoring

52nd

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (53rd), SAP Service Providers (15th), Server Monitoring (28th)

ManageEngine IT360

Ranking in IT Infrastructure Monitoring

69th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (93rd), IT Asset Management (29th)

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Avantra is 1.2%, up from 0.2% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Avantra	1.2%
ManageEngine IT360	0.5%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability

In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I definitely recommend this solution, it provides good value for money."

"You can customize alerts based on need."

"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."

"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."

"It's very easy to manage and use."

"It prevented two major failures in our SAP production systems."

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"The technical support is good."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"It is easy to identify and collect information from all of the nodes on the network."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"Customer Service: Absolutely fantastic."

"The monitoring capability is easy to use and it can be done without any training."

Cons

"A downside of Avantra is that it comes with predefined values."

"The machine-learning is lacking and should be improved."

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."

"The dashboard needs to improve."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

"The GUI could be improved."

"We would like to have support for integration with ServiceDesk."

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

Computer Software Company

Manufacturing Company

Construction Company

31%

Computer Software Company

13%

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

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Compared 14% of the time

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Compared 9% of the time

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Compared 9% of the time

USU Valuemation vs ManageEngine IT360

Compared 7% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Avantra

March 2026

Download Avantra product report

Buyer's Guide

Network Monitoring Software

March 2026

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.

Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.

Avantra Benefits

Start/stop automation: Avantra provides unmatched comprehensive visibility of the organization's SAP processes, enabling robust KPI and performance-based cloud scaling. Avantra issues swift automated direction about when to start/stop a SAP system process and when it's best to scale out or in.
Monitoring automation: Benefiting from more than 160 plug-and-play SAP process checks results in no additional lengthy projects or consultancy fees. Avantra is cost-effective immediately. Avantra provides intuitively customized research and auto-deploy proficiencies that allow organizations to meet their most demanding and distinctive monitoring demands. Immediately upon deployment, Avantra automatically identifies the specific SAP system components, version, and type.
Best practice automation: Avantra consistently uses the latest industry-recognized best practice monitoring processes for Basis monitoring audits and thresholds throughout the entire full stack and all SAP systems.
System hardening: Avantra’s intuitive notification and system hardening process allows users to specify who receives unauthorized system notifications immediately. Should the alert not be addressed in a timely manner, Avantra will re-flag the issue.
Fast, easy installation: Avantra can be installed and deployed in one day. The setup is straightforward, and there are no long-term commitments or excessive licensing costs. This makes Avantra very cost-effective and allows organizations to experience an almost immediate ROI.

Avantra Features

Intuitive dashboards: Avantra offers fully customizable dashboards available to all stakeholders throughout the organization. Top-level executives receive full transparency regarding the entire fitness and health of the organization. Other users, IT staff, and team members have access to all the data they need to ensure the organization is running efficiently and productively.
Cloud integrations: Avantra provides seamless integrations with Alibaba Cloud, AWS, Azure, Google Cloud, and more, all with a very easy setup process. Avantra also has the ability to automate, monitor, and manage a complete range of SAP SaaS solutions, as well as third-party non-SAP SaaS web services and applications.
SAP ecosystem: Avantra simplifies the SAP monitoring process by monitoring, managing, and automating every process of an organization's SAP ecosystem, including SAP and non–SAP applications, third-party applications, web servers, databases, and SaaS solutions. Everything is streamlined into one easy-to-use tool.
ServiceNow integration: Avantra provides certified immediate integration with ServiceNow. This allows for enhancement of CMDB with SAP-specific data, and the capability of quickly triggering Avantra automations for immediate resolution of issues. Avantra also provides ServiceNow unique ITSM and ITOM integrations and many seamless integrations with today’s popular ITSM solutions via RESTful APIs.

Avantra

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Avantra vs. ManageEngine IT360

March 2026

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